Thứ Tư, 30 tháng 4, 2014

Want to Know Who Makes Your Designer Eyewear?

What do Burberry, Bvlgari, Chanel, Coach, Dolce & Gabbana, Giorgio Armani, Miu Miu, Prada, Ralph Lauren, Tiffany & Co., Tory Burch and Versace all have in common?

Well, besides being powerhouse fashion and luxury brands, they all source their beautiful eyewear from the same superb manufacturer – Luxottica.


That’s right. Based in Milan, Luxottica designs and manufactures luxury eyewear for all those brands and many more. Luxottica also owns its own internationally adored house brands, including Ray-Ban, Oakley, Vogue, Persol, Oliver Peoples, Alain Mikli and Arnette.


If you’ve never heard of Luxottica and are surprised to hear all this, there’s more. The company also owns many top retail eyewear brands, such as Sunglass Hut, LensCrafters and Pearle Vision, and has sales licenses with Target Optical and Sears Optical.


Customer Focused Innovation

Founded in 1961 by Leonardo Del Vecchio, Luxottica is the global leader in the design, manufacture, distribution and sales of premium, luxury and sports eyewear. With more than €7.3 billion in sales in 2013 and 70,000 employees, the vertically-integrated organization continues to stay focused on customers and expand worldwide. Luxottica has advanced design and manufacturing plants in Italy, China, Brazil, India and the United States, and in the last four years alone it has added nine retail brands to its impressive portfolio.


At Retails BIG Show 2014, hosted by the National Retail Federation at the Javits Center in New York City, Jim Fields, VP of Marketing at SAP, spoke with Michael Braine, SVP and CIO of Retail and Optical Services at Luxottica, about retail industry trends. Braine shed some light on the challenges and opportunities a vertically integrated and technically advanced organization such as Luxottica faces today.


“We’re seeing the convergence of in-store technology,” said Braine. Retailers are working hard to make online and in-store shopping seamless for customers. They are also leaning on technology to provide in-store experiences that can’t be found online. “The consumer is the center of the selling footprint,” said Braine. “That puts pressure on our organization to look for solutions that can move us from being less product focused – what we make – to more consumer focused – what they want us to make and how they want to see it out on the floor.”


I think Luxottica is doing a pretty good job of designing eyewear that people love, but putting even more focus on the customer is always a plus.


Vertical Integration is a Competitive Advantage

“From a retail perspective, we operate seven retail brands in the U.S. and another six brands globally,” said Braine. Luxottica also designs all product lines in house, manufactures in its own facilities, and executes an extensive wholesale operation across 130 countries, as well as a retail network of 7,000 stores worldwide. “Our vertical integration gives us a competitive advantage,” said Braine. Having product control from the design to the store adds strength to the company, but it also creates a complex number of business processes and partners to integrate and manage.


To maintain its competitive advantage, Luxottica uses a number of IT solutions. “We use the SAP Apparel and Footwear application and SAP for Retail solutions with some integration,” said Braine. “And we are looking forward to being able to deploy the fashion management solution that was announced today by SAP.” Working with Luxottica, adidas and Tommy Hilfiger, SAP is building a new single, vertical solution that will allow fashion brands to manufacture and sell their products to retailers and consumers.


In the future Braine hopes business software solutions become even more accommodating and easier to deploy, particularly when new processes don’t fall perfectly into the standard footprint of solutions. “For example, is franchising a retailing concept or is it a wholesaling concept?“ said Braine. “We are looking forward to the harmonization of retail and wholesale best practices, which will enable us to choose a greater assortment of processes to best deliver value to the customer.” Working with SAP on the new fashion management solution will make that a reality.


Luxottica has targeted strategies in place on how best to engage customers for all its products, no matter who is selling them. It’s also focused on building its own retail brands. “Sunglass Hut is a young, vibrant brand and technology lends itself to supporting that experience,” said Braine.


Big Lights in the Big City

The new flagship store in Times Square is a perfect example. “If anyone has the opportunity to go see our Sunglass Hut in Times Square I think they’d be able to see how we are able to engage people on the street and in the store and make buying sunglasses an experience versus the grudge purchase that it could be,” said Braine.


Times Square is not exactly the easiest location to open a new store. The 24×7 activity, hoards of people and visual splendor put pressure on Luxottica from a design and technology perspective. “The volume at that location, the number of devices and number of engagement areas in the store posed some interesting challenges, but we are really excited and proud of that store,” said Braine.


I happen to live in Manhattan, so one night I stopped by the store at 1540 Broadway to check it out. On the outside wall a fun and innovative Eye Candy vending machine invites customers to try on sunglasses virtually any time of the day or night and make purchases through the touch-screen display. An impressive display of LED lighting dances to the beat of in-store music and the Bling Wall displays cool videos. Inside, the Sunglass Bar offers an interactive social space where customers can try on sunglasses, take pictures to share on Sunglass Hut’s SocialSun screens, and make purchases via sunglasshut.com.


So, whether you shop for new shades under the bright lights of the big city or at a favorite retailer in your home town, just know you’ll probably take home a finely crafted Luxottica product. And when you get compliments on how great you look, you’ll know who to thank.


Watch the complete Luxottica video interview: Part 1, Part 2, Part 3.


This story originally appeared on SAP Business Trends.






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SAP Announces Plans for First Big Data Innovation Center and Innovation Lab With Universities

WALLDORF — SAP AG today announced the planned launch of its first Big Data innovation center in a cooperation between the SAP University Alliances program and the University Competence Center (UCC) location at Otto-von-Guericke University in Magdeburg, Germany. As part of this relationship, the company also announced the anticipated opening of the first SAP University Alliances Innovation Lab with the Institute of Enterprise Systems (InES) at the University of Mannheim. Additional Big Data innovation centers at UCC locations and innovation labs at universities worldwide are planned.


“SAP already offers the SAP HANA platform for teaching purposes at universities,” said Dr. Bernd Welz, executive vice president, global head of Solution and Knowledge Packaging SAP. “With Big Data innovation centers at UCC locations, the company is planning to enable academics worldwide to leverage SAP HANA to re-invent business processes based on new Big Data applications. The lab would also be used for Big Data-driven research across a wide range of applications such as genetics, geology or physics.”


The Big Data innovation center will be hosted at the Otto-von-Guericke University, which has a long-term relationship and hosting experience with SAP. The center in Magdeburg is intended to closely cooperate as an interdisciplinary research hub with the new innovation lab at the University of Mannheim, a top university in Europe. The SAP University Alliances Innovation Lab at the InES is planned to offer a platform for scientists, practitioners and startups to explore, design and evaluate data-driven process excellence in enterprises and business networks in areas such as smart logistics, Internet of Things, process intelligence, predictive maintenance and others. It also aims to help identify and verify new use cases based on a solid Big Data technology platform and can be utilized by data scientists, mathematicians or economists for a variety of industry sectors, including automotive, manufacturing, banking, utilities, retail and public sector.


“To leverage the full potential of Big Data, a deep integration into business processes is fundamental,” said Professor Dr. Alexander Mädche, University of Mannheim. “As part of the innovation lab at the University of Mannheim, we are looking specifically into opportunities where Big Data and business processes intersect from a research and education point of view.”


The SAP University Alliances program has more than 1,600 universities and research institutions in more than 80countries established to help eliminate the need for individual universities to make large investments in technical infrastructure and operational staffing. SAP is encouraging universities and research institutions globally to join the community and explore becoming a big data innovation lab.


Learn more about the innovation lab at the Unversity of Mannheim here. For more information, visit the SAP News Center. Follow SAP on Twitter at @sapnews and @SAP_UA.


Media Contacts:
Julia Fargel, +1 (650) 276-8964, julia.fargel@sap.com, PDT

Cathrin von Osten, +49 (6227) 7-63908, cathrin.von.osten@sap.com, CET






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Thứ Ba, 29 tháng 4, 2014

Making the Cloud Transition Easier

Building out a cloud strategy can be challenging – the SAP ONE Support program simplifies the experience.


Market watchers agree that adoption of cloud computing is growing rapidly. Research firm IDC predicts cloud spending will increase by 25 percent in 2014, rising to USD $100 billion. But behind all the talk about transformation lies a more complex reality. When it comes to cloud-based software, companies need to make sure their users receive the support they need across hybrid environments that typically also include on premise solutions. Enter the newly introduced SAP ONE Support program , expressly designed to help customers more easily navigate their journey to cloud.


According to Michael Rieder, Senior Vice President, Active Global Support at SAP, “Based on our conversations with customers, many companies will be staying for the foreseeable future on hybrid landscapes. ONE Support gives customers simplicity and choice, delivering seamless support whether they are running SAP on-premise, on SAP HANA Enterprise Cloud, SuccessFactors or Ariba. That way, they can stay focused on using our software to drive business results.”


Augusto Abbarchi, Senior Vice President and head of Global Maintenance Go-To-Market at SAP, adds a distinction between project-based, discrete products and the advantages offered by ONE Support. “Unlike pure play cloud vendors, SAP is able to support the customer’s entire software landscape. For example, if you have both SAP and SuccessFactors solutions, you get an integrated support experience.”


End-to-end support is crucial in hybrid environments

Since the SAP ONE Support program is delivered as part of the existing SAP Enterprise Support offering, there is no upgrade required or additional cost associated with using it. Instead, customers of any SAP solution, whether on-premise, on SAP HANA Enterprise Cloud , SuccessFactors , or Ariba , receive streamlined support from the contact points they are already using. “We are integrating the problem-resolution-incident process on the backbone of SAP Enterprise Support. So regardless of who the customer talks with, whether it’s their Enterprise Support Advisor or someone else, we’re resolving issues with harmonized, seamless ease behind the scenes,” says Rieder.


Equally important, SAP ONE Support enables customers to get the greatest value from their SAP business process landscapes end-to-end, regardless of how they’ve deployed solutions or what technologies they are using. “For example, customers can get up and running very quickly with SAP HANA Enterprise Cloud and SAP HANA-based applications without having to make any broader landscape adjustments,” says Abbarchi.


Support for self-paced transition to cloud aligned with company goals

In many ways, the SAP ONE Support program reflects the importance of customer choice as companies build cloud strategies. Customers need the freedom to decide on the best software deployment that fits their business requirements. It may be hybrid, on-premise, or most likely, a combination of both. But they are the ones deciding which solutions to implement in the cloud at the pace that makes the most sense for their goals. After all, the objective of moving to cloud-based software is to free up the customer’s time so they can focus more on innovating their business. Support that eases the journey to the cloud provides even more agility for greater business value.


For more information, read the announcement .






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SAP HANA to Make World’s Largest, Most Global Business Network Smarter, Faster and More Powerful

WALLDORF — Continuing its commitment to seamless innovation, SAP AG today announced that Ariba, an SAP company, is moving to SAP HANA, the leading in-memory platform for real-time computing. The initial step, involving the transition of Ariba Spend Visibility, was completed with zero down time, demonstrating the ease and simplicity available through SAP HANA. The company is now shifting the Ariba Network to the platform, which will enable participants in the business-to-business trading community to gain new insights into their operations and act on them more quickly than ever to drive unprecedented business outcomes and competitive advantage.


The Ariba Network on SAP HANA will create an entirely new cloud offering possible only from SAP. Companies will be able to glean predictive intelligence on risks, performance, capabilities, rates and more from the more than 15 years of transaction and relationship data and community-generated content that reside in the world’s largest, most global business network. Leveraging the speed and power of SAP HANA, they can instantly process this information and enable innovative processes that dramatically improve their performance and productivity.


“We always knew the true potential of the SAP HANA platform would be realized by the applications that run on top,” said Bill McDermott, co-CEO and member of the Executive Board of SAP AG. “The Ariba Network is already changing the way businesses work together with more than 1.5 million companies transacting half a trillion USD in commerce. With Ariba solutions on SAP HANA, companies will gain unprecedented real-time insights and transparency into their business networks. The network is a powerful example of the business value that only SAP can deliver in the cloud.”


Smoothing the Transition

Customers across industries are already experiencing the benefits. SAP transitioned Ariba Spend Visibility to SAP HANA without disruption, upgrading thousands of companies and more than 4.7 million individual users instantly. These users are now processing key operational and analytical reports up to 100 times faster.


Seeing the Future

As SAP moves the Ariba Network to SAP HANA, companies will be able to analyze the vast volumes of information they have on their businesses faster than ever before. This includes structured data on production, marketing, sales and pricing, HR, finance, facilities and operations, as well as transaction-level data from supplier, customer and partner relationships, and unstructured data such as blogs and Tweets.


With SAP HANA, data loads 30 times faster and is instantly accessible. So once a sourcing project, contract or invoice is initiated on the network, companies can immediately perform more complex analyses based on an expanded set of variables, including cost centers, purchase price variances and micro regions, and receive results in real time.


Leveraging SAP Lumira, the company’s visualization software, they will be able to see and interact with their data in entirely new ways and outline more informed strategies that advance their business goals. Suppliers, for instance, will for the first time be able to access their complete transaction history with a given customer and create intuitive data visualizations that allow them to understand how their payment cycles are trending or whether their invoice rejection rates are improving.


“This really represents the ultimate Big Data opportunity,” said Andrew Bartolini, chief research officer of Ardent Partners, an independent research firm in Boston. “With the Ariba Network on SAP HANA, you now have the co-location of transactional information, communication that supports those transactions, and the ability to quickly analyze and make decisions based upon that, all within one central location. And that’s very powerful.”


The new capabilities, which can be added on an “opt-in” basis, will provide buyers and sellers with complete flexibility and choice to meet the demands of their business and accelerate the results that they deliver. SAP will preview these capabilities and show the power of the Ariba Network on SAP HANA at SAPPHIRE NOW, being held June 3-5, 2014, in Orlando, Florida.


For more information, visit the SAP News Center.Follow SAP on Twitter at @sapnews.


For more information, press only:
Karen Master, +1 (412) 719-0807, karen.master@sap.com, EDT

Dorit Shackleton, +1 (604) 889-7841, dorit.shackleton@sap.com, PDT
SAP News Center press room; press@sap.com
Michael O’Connell, PAN Communications, +1 (617) 502-4334, sap@pancomm.com, EDT


Photo: Shutterstock






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Thứ Sáu, 25 tháng 4, 2014

Tennis-Point: A New Definition of Speed in Retailing

Large product selection, expert advice, a multichannel strategy: Tennis-Point is a market leader in the specialty tennis retail sector. SAP Business One powered by SAP HANA keeps it on top of its game.

“We want to become Europe’s largest specialist tennis retailer,” says Maik Langenberg, CEO of Tennis-Point. And the sports retailer is well on the way to achieving this ambition. With average growth of 100% year-on-year, 350,000 customers, and up to 4,000 shipments a day, one thing is clear: Speed is essential to its operations. And this is why all processes – from its online e-commerce channel to high-street stores – are handled using SAP Business One. Combined with SAP HANA, the software forms the ideal platform for managing the company’s growing order volumes. “When we first started out, we never imagined we would have so many customers after just six years. And despite this, we’ve never come up against a problem where we’ve had to consider investing in new software,” says Maik Langenberg. “The software supports our growth plans in every aspect, allowing us to concentrate specifically on our core business.” It’s scalable, internationally deployable, and can be perfectly adapted to the individual needs of tennis professionals.


Seamless Process Management

With the barcode system, for example, goods just have to be scanned, which reduces the risk of error, and accelerates processes. “SAP Business One is at the center of everything we do. It is the core system that contains all information and data,” says Langenberg. All employees work in a standardized system regardless of whether they work in the call-center, warehouse, or goods issue. The software allows the online and retail channels to be integrated, ensuring more efficient sales processes. And with a new logistics center, Tennis-Point is looking forward to continued success in the future. Autostore, one of the fastest warehouse systems on the market, allows purchase orders to be received and goods to be issued on the same day in many cases. But the homogeneous enterprise landscape also benefits the IT department because a standardized system means less maintenance effort. This means more resources are available for further development – and the company is now targeting pan-European growth. Langenberg is convinced: “SAP HANA is the future. We need its speed.”



Top photo: Karramba Production | Shutterstock






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Thứ Ba, 22 tháng 4, 2014

Consultant – Service Performance, Global People Services Job (Detroit, MI, US)

Consultant – Service Performance, Global People Services-HUM0002559



Role Description:



This position is a key start up position within Global People Services in General Motors, part of Global Business Services. Working within the Service Management area of a GBS organization, this position will be accountable for overseeing the overall performance of Global People Services as it relates to services being delivered to the Customer: Employee and Leader, expected deliverables committed to by People Services to Human Resources and internal Global People Services performance.



Key Responsibilities:



- Build a standardized set of Service Level Agreements to be applied between Global People Services and Human Resources; HR Field and CoE.

- Develop internal Global People Services Key Performance Indicators.

- Work to develop and manage a technology system whereby key metrics can be tracked, changed and reported out on a global basis.

- Design a scorecard for use for report out to the Global Business Services and HR organizations.

- Build relationships with the GBS Regional Leads and Global Process Leads, learn and receive feedback on service model for each region.

- Work with each region and process to develop interim Service Level Agreements.

- Benchmark work with other companies through networks and also within General Motors functions. Share best practices.

- Develop a Global People Services governance structure with key client: GM Human Resources.

- Assess metrics to feed through to appropriate parties to enhance the Service Scope of Global People Services and key improvement project identification.

- Work with the GBS PFS group and other functions in GBS to align Service Performance strategy work.

- Gather feedback on services offered and adjust Service Model as appropriate.



Qualifications

Qualifications:



- Bachelor Degree in relevant disciplines or equivalent experience

- 3 + years of experience in Human Resources, Shared Services or Global Business Services environments



Perferred:



- 5 + years of experience in Human Resources, Shared Services or Global Business Services environments

- Vendor management experience

- Experience using following or related systems: MS Excel, SharePoint, SAP/Human Capital Management, data analysis software packages.

- Services center start-up experience

Location: Detroit, MI



All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status.

Primary Location: US-MI-Detroit

Posting Date: Apr 22, 2014, 8:37:10 AM - Ongoing

Job: Human Resources


Thứ Hai, 21 tháng 4, 2014

It’s Easier with IT

SAP can make life easier. Pille’s story is proof of that.


Pál Zsolt


Meet a talented member from the SAP ecosystem. Zsolt Pál, or ’Pille’ as his friends call him, didn’t just contribute to the development of an add-on to an SAP solution at a small, innovative partner company. He is also editor-in-chief at an online radio station, performs at a theater and teaches information technology to blind youngsters. He knows what blind people are facing when they sit down at a computer since he is blind himself.


Zsolt Pál was not born blind, but lost his eyesight soon after birth due to a failure in an incubator. As a child he fell in love with ’talking’ computers with screen readers because they opened a new world for him. So when he left elementary school for the blind, it was an obvious choice for him to further his education at an IT-oriented technical college, and then continue studying at a university, where he earned a first-class degree in programming mathematics. You can probably imagine what challenges had to solve during his studies, just moving from one side of the room to the other was not an easy task, especially being the only visually impaired student there.


Pille invests his energy in helping other blind people. He not only teaches programming and the handling of databases in school, but also helps local companies make their homepages accessible to visually impaired people.


Teaming up with an SAP partner to improve blind people’s lives

Pille improves fellow blind people’s lives also through his work on an SAP product: He contributed to the development of an SAP Business One add-on, which makes many functions of SAP Business One ERP system accessible for blind people.


Pille worked as a contractor for an SAP partner company in Hungary. The add-on was developed by OnLive IT, a small SAP partner, employing only five people. Tamas Matolcsi, managing director of OnLive IT, used to teach blind people, and worked voluntarily at “Informatics for the Blind,” an independent non-profit foundation. His background led him to pursue his mission to enable blind people to participate in business by enabling them to use an enterprise application system.


The idea was followed by action. As an experienced, and recognized SAP partner – OnLive IT won multiple SAP competitions – the company developed an add-on for SAP Business One (SAP Business One for Blind) that case-sensitively reads what’s on the actual SAP Business One user interface and allows effective application navigation.


The SAP Business One for Blind Add-on


The SAP B for Blind Add-on makes all the functions of SAP Business One ERP system accessible for blind people. It empowers companies to employ blind people in jobs they couldn’t do before. With the support of the Add-on, visually impaired users can get a quick overview of the information important to them in the given situation, avoiding wasting time on irrelevant information


Through his work with SAP Business One, Pille identifies strongly with the application. He does not only think that the solution is a useful tool, but particularly likes the fact that it can be accessed from anywhere.


“We’ve had interest from as far afield as Canada and Australia. Currently the implementation is on its way to a Canadian customer,” says Tamas Matolcsi, who admits his company is not actively marketing the add-on due to a lack of resources.






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Building a Global Marketplace for Brazil’s Artisans

Solidarium’s online marketplace connects Brazilian artisans with international buyers and agents. SAP lends its support through the Emerging Entrepreneur Initiative sponsorship program.


8.5 million artisans in Brazil live below the poverty line. Ana Carolina Bonn is one of them, but now she can sell her colorful furniture and handmade clothes through the fair-trade company Solidarium. “The majority of artists have fabulous designs and fantastic products, but they don’t know how to market them and get people to buy them,” says Tiago Dalvi, founder and CEO of Solidarium. With its online platform, Solidarium gives the artists access to a network of international agents. “Thanks to Solidarium’s online marketplace, I can offer my products to customers from Paris and New York. I would never have dreamt this could be possible,” Bonn says enthusiastically. As a result, the artists become better known, and may even be able to gain an international reputation.



Setting a Path for Sustainable Growth using SAP Technology

Selected as one of five winners of SAP Business One small business enterprise technology, Solidarium was also awarded ongoing support from a network of mentors to help run and grow their business in a sustainable way. “Being able to talk to a mentor changes business completely and means a great deal to me,” Dalvi says.


The SAP Emerging Entrepreneur Initiative helps accelerate emerging entrepreneurs in Brazil and India who have innovative businesses focused on social impact. Solidarium can create jobs and economic growth in emerging markets while offering underserved populations a chance of a more secure future.






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Digitalization Trends to Market Success

Crowdfunding, hyperscale, cyber attacks: The Accenture Technology Vision 2014 reveals the digitalization trends of the future.


It’s not just the small, agile startups like Instagram, Twitter, and zipcar who will profit from innovation through digitalization and revolutionize old business models. Big companies are back in the game. Procter & Gamble, Tesco, Disney, and General Electrics (GE) are just some of the players among the 2,000 companies competing in the global digital race.


This is what Accenture discovered in its Technology Vision 2014. According to the study, high performance companies are pursuing a digital strategy to tap the benefits of mobility, data analysis, and cloud computing. This will enable them to profit from improved business processes and information in real time, while they will also be able to extend the boundaries of traditional workforces and change the way in which data is managed and used.


Tapping new markets through digitalization

An increasing number of companies outside the IT sector are becoming digital leaders. Major traditional companies like GE have realized that they can do more than control their own markets; they can tap new ones and gain a foothold. Here are six digitalization trends that will have a major impact on companies in the next three to five years:


1. Hyperscaling puts the spotlight back on hardware

With the hardware deployed until now, it will be impossible to master the rapid development of software and the World Wide Web in the future. The need for bigger and faster data centers is growing. Google is the largest in the field of hyperscale data centers with well over a million servers consuming around 260 million megawatts of power – roughly a quarter of the energy generated by a nuclear power plant. New hyperscaling­ approaches will have to overcome previous limitations.


However, not only Internet companies are reaching the hyperscale level with their interconnected devices, sensors, and data centers. Enterprises from the utilities, oil, gas, and automotive industries are hot on their heels.


2. The app business

The development of applications was originally conceived for private consumers. Apps have the advantage of being simple, compact, and fairly self-contained. Companies have much more complicated problems to solve. A large number of applications is necessary to cover complex business processes across several time zones, countries, and thousands of employees. The trend is moving toward entire libraries or “ecosystems” for applications.


The motto for the future: “There’s an app for that”

The analyst company Gartner predicts that, by 2017, around a quarter of all enterprises will have their own app store for managing corporate-sanctioned applications for PCs and mobile devices.


Applications are not only becoming smaller and faster, they are also getting everywhere. The range of industries that have discovered applications as a way of connecting with customers is growing rapidly.


3. Internet of Things blurs the line between digital and physical world

The Internet of Things is changing our habits and our working environment. Companies use data to react faster and more intelligently to market changes. For example, Philips and Accenture have presented a concept for using Google Glass in hospitals. A doctor with smart glasses can monitor vital patient data without having to move away from the patient or the operating table.


The number of smart devices is growing while their cost is falling. Smartphones have turned their owners into digitally augmented versions of themselves. This opens up completely new doors for enterprises: They not only have the opportunity to get new insights into the market, but they can also establish a new basis for socio-political decisions. Technology and business leaders must think about how they can bring together customers and business in a digital-physical world.


4. The border between the workforce and the customer is disintegrating

Until recently, marketing departments researched the wishes and preferences of consumers. But, in the future, customers will be collaborating directly on products by contributing their ideas through networks. The border between the traditional workforce will disintegrate and enterprises will have access to an apparently infinite pool of human resources.


Almost limitless collaboration is possible with everyone else who is connected to the Internet – regardless of whether the connection is professional or personal. That’s why an increasing number of digital platforms offer companies a kind of “online labor market.”


From workforce to crowdsource: the power of the people

GE, MasterCard, and Facebook are leading the way: They take advantage of the services of companies such as Kaggle, a global network of computer specialists, mathematicians, and data miners who work together to develop solutions ranging from airline flight optimization to store location optimization. Others use crowdsourcing forums to finance projects or gain insights into markets.


5. Data is put into circulation throughout companies

In spite of mature data management tools, some data remains untapped in many enterprises. According to a study by Gartner, 85% of the “Fortune 500” companies will be unable to exploit big data to their competitive advantage by 2015. Companies are implementing ever more tools for processing big data. This results in complex data landscapes and data silos. To exploit the value of these, companies must start handling data like “products” in a “supply chain” so that it can flow through the entire organization. For example, since Google opened up its APIs, more than 800,000 Web sites have used data from Google Maps – which makes it so widely known.


6. Resilient IT architecture

Enterprises can learn from their mistakes, too. The online movie provider Netflix is a prime example: Its IT department works with an automated test program that constantly wreaks havoc in its own system and monitors and deflects the attacks.


Customers expect systems to be available 24/7. Cyber attacks must therefore bounce off systems. System downtime can entail enormous economic risks – particularly for digital enterprises with Internet-based business models. A mere five-minute outage in August 2013 cost Google U.S.$ 545,000, for example. Meanwhile, a study by the Ponemon Institute found that the average cost of data center downtime is U.S.$7,000 a minute.


Check out the full study Accenture Technology Vision 2014.






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Thứ Ba, 15 tháng 4, 2014

IT Senior Architect Job (Warren, MI, US)

IT Senior Architect-INF0008404



IT Senior Architect



A GPSC (Global Purchasing and Supply Chain) Senior Architect role is a business and technical leadership position. A Senior IT Architect is expected to have multi-discipline expertise and capabilities required to participate in problem definition, identify solutions and assist in problem solving. An IT architect has a strong working knowledge of various architectural patterns, technologies, data and architecture management processes and isn’t ashamed to ask for help. A Senior IT Architect is capable of working without direct supervision to develop multi-layered solution architectures that comprehend and specify business, application, data and infrastructure designs. A Senior IT Architect will also contribute to the definition of GM IT technology direction, standards and roadmaps across one or more business or technical domains.



Qualifications

The GPSC Application Portfolio consists of legacy mainframe IMS, CICS & DB2 application components, distributed Java and Microsoft application components running on Z/OS, Solaris, Linux and Windows operating systems, Relation Database Technologies (Oracle, Ingres, SQL Server). Additionally there are active SAP ERP deployments in various regions and business process areas. The integration platform consists of legacy flat file formats, JCAPs and MQ messaging, Services Oriented, direct database access and EDI. These integrations are predominately batch oriented but real time integrations are becoming a significant part of the GPSC business model. An IT Architect straddles past, present and future IT Solutions using the Reuse, Buy, Build analysis, works within GM enterprise initiatives and emerging technologies teams to solution IT systems to meet demanding global Logistics, Purchasing or Supply Chain business requirements.



Qualifications

Fundamental Skills of the Senior GPSC IT Architect



UML Modeling (esp Behavioral, Structural, Implementation and Deployment Views)



Assist and promote UML Use Case Modeling



Business Rules Modeling



Familiarity and experience with Development Tools (e.g. Eclipse, Netbeans, Fusion SDF, Rational), Application Lifecycle Management, Functional and Performance Testing,



Minimum 8 years experience of practical system development processes,



Minimum 8+ years in architecture role.



Development experience with one or more of the following technologies, J2EE, Java Application Server (JBoss, Websphere, Weblogic etc), Relational Database (Oracle DB2, MySQL). CICS or IMS Mainframe



Experience with TOGAF or Zacman Frameworks Enterprise Architecture



Practical experience with Open Source Projects or emerging technologies (e.g. semantic search, NoSQL persistence storage, virtualization and cloud opportunities)



Presentation and Communication, ability to communicate one on one with all levels of the GM IT or business organization.



Practical Service Modeling experience with SOAML a plus



OEM or Supplier experience with Automotive Logistics, Purchasing, Supply Chain, EDI business applications.



Experience with the following: SAML, Active Directory, LDAP, UML, SOA Concepts, Java EE, ESB, Web Services, SOAP, RESTful, WSDL, UDDI, Weblogic, JBOSS, GlassFish, Apache Tomcat, Java, Scala, C++, C, Objective-C, Web Programming (HTML, JSP, Servlet, JAX-WS, JAX-RS, JSON, AJAX)



Experience with IBM Mainframe technologies, Sybase, DB2 Connect, CICS Transaction Gateway, WebLogic Services.

Primary Location: US-MI-Warren

Posting Date: Apr 15, 2014, 4:00:52 PM - Ongoing

Job: Information Technology


Thứ Năm, 10 tháng 4, 2014

SAP RTR Analyst Job (Phoenix, AZ)

SAP RTR Analyst-INF0007507



GM offers a career in SAP which will expand your knowledge and provide opportunities to lead development and delivery for one of the world’s largest SAP implementations. This is a chance to develop your skills and expand your capabilities across a number of SAP modules across a global organization. This is a challenge which will enable you to grow as a top SAP delivery professional.



- Work with leading technologies from SAP and the latest integration and support packages

- Solution delivery for global process teams including Supply Chain, Logistics, Finance, Aftersales and Warehouse Management

- Ability to work on large scale global implementations as well as smaller, faster innovative challenges

- On-going training and development in SAP and the latest delivery techniques

- Responsible for the functional design, configuration, and validation of the SAP solution for appropriate modules. GM has and will continue to work with FI, CO, FA, PS, and AP

- Opportunity to ensure the solution has comprehensive testing approach and validation of end-to-end processes.



Qualifications

REQUIRED QUALIFICATIONS



- Bachelor’s degree in Information Technology or related field

- Experience with modules in ECC: FI, CO, FA, AP or PS

- Experience in SAP project life cycle deployments and/or sustain operations

- At least 1 year of experience in configuration activities associated with an SAP system in one or many of the key modules

- Ability to coordinate tasks and priorities across multiple projects

- Some experience in working with outsourced service providers



PREFERRED QUALIFICATIONS



- 2-3 years experience in SAP configuration experience including responsibilities for multiple system landscapes

Primary Location: US-MI-Detroit



Other Locations

US-GA-Atlanta, US-AZ-Phoenix, US-TX-Austin

Posting Date: Feb 5, 2014, 12:01:15 PM - Ongoing

Job: Information Technology


New Services Enhance the Value of SAP Certification

Photo: Shutterstock

Photo: Shutterstock



WALLDORF — SAP AG today announced two complementary services designed to enhance the value of SAP certification. The SAP Credential Manager site is a portal to manage certification credentials and provide benefits and self-service scenarios for SAP-certified individuals, while the SAP Consultant Registry site is a public registry that helps customers and partners identify SAP-certified consultants based on location or area of competence. Once a candidate passes an SAP certification exam, he or she can use self-service features in SAP Credential Manager to view and track certification progress, receive re-certification notifications, publish verified credentials to employers and update contact details after changing jobs. Certified individuals can opt to publish their credentials so they can be found by customers or partners through SAP Consultant Registry. Both sites are available free of charge.


More than 350,000 people have achieved certification in SAP solutions to date. Growth in SAP certifications is roughly 30 percent year over year, fuelled by the wave of innovations SAP has introduced to the market in recent years, including the SAP HANA platform, for which 5,000 customers and partners have become certified. The growth of the certified community brings the challenge of having an effective way to verify and identify SAP-certified individuals. In a survey of 250 SAP user group members conducted in 2013 by the SAP Education organization, 70 percent of respondents stated that it is important to check whether SAP certifications from applicants are valid and 80 percent said they would like to be able to search for SAP-certified consultants via a public registry.


“It is essential for us as SAP customers to have a reliable benchmark for ensuring projects are delivered on budget and on time,” said Per Högberg, executive secretary of the SAP Swedish User Group (SAPSA), and charter member of the Certification Enablement & Influence Council, an advisory group comprised of SAP customers, partners and independent consultants. “The new credential verification and registry from SAP will give us a sound basis for validating that the people we work with are certified on the latest SAP innovations. It will give us more confidence to drive our projects forward.”


The first registry for SAP-certified consultants is now available in Australia, Ireland, New Zealand, North America and the United Kingdom; additional countries are planned to be added in the next phase of the rollout. Since its initial roll-out, nearly 7,000 certified individuals have opted in to SAP Credential Manager and more than 700 have opted to be visible in SAP Consultant Registry. The registry is hosted by Credential Manager™, from Pearson VUE, a long-standing SAP partner that administers certification exams at authorized training centers worldwide. Partners, consultants and freelancers can also take advantage of the free courses available in the recently launched SAP Learning Hub site to sharpen their skills with SAP solutions and get the practice needed to become SAP-certified.


“Along with a strong professional track record and hands-on experience, SAP certification is an important signifier that someone has reached a standard of quality and proficiency in an SAP solution,” said Markus Schwarz, senior vice president and global head of SAP Education. “With SAP Credential Manager and SAP Consultant Registry, we can serve the needs of the SAP-certified community as well as our customer and partner ecosystem.”


To learn more, see an infographic and watch a video. For more information, visit the SAP Newsroom. Follow SAP on Twitter at @sapnews and @SAPEDU.


Media Contact:

Martin Gwisdalla, +49 (6227) 7-67275, martin.gwisdalla@sap.com, CET






via SAP Newsroom http://ift.tt/1kuQAd0

SAP and Partners Expand Investment Management Platform to North America Insurers Through Cloud Offering

Photo: Shutterstock

Photo: Shutterstock



WALLDORF — SAP AG today announced an initiative with two longstanding partners, COMPIRICUS, Inc. and ConVista Consulting Inc., to expand the availability of the SAP Financial Asset Management application to insurance companies in North America. The localized application is a scalable, integrated solution for insurance companies to help manage the complex regulatory environment of the investment management market within their region. Available on premise as well as via the cloud and business process outsourcing (BPO), SAP Financial Asset Management is currently used by more than 150 insurers worldwide and will be deployed by leading multi-line insurance provider Zurich Financial Services Group (Zurich) for its North American operations in the later part of 2014.


COMPIRICUS, Inc. and ConVista Consulting Inc. recently formed a joint venture, ComnServ, to provide cloud (SaaS/MCaaS) implementation, operations and support of SAP Financial Asset Management. ComnServ was created in response to a growing demand for consultants with investment accounting expertise and a full understanding of business processes, as well as the applications that can be leveraged to support customers using SAP Financial Asset Management. COMPIRICUS and ConVista have worked on several successful implementations of financial asset management globally.


Working with COMPIRICUS and ConVista, long-time customer Zurich has already successfully implemented SAP Financial Asset Management to support its EMEA and AsiaPac operations. Zurich is currently deploying the solution for its North American entities.


“SAP Financial Asset Management has been crucial in supporting our efforts to expand our North American footprint,” said Thomas Graf, head, Group Investment Administration & Accounting, Zurich. “The flexible platform has seamlessly integrated with existing systems and allows us to reduce risk and increase operational efficiency while providing a reliable degree of investment protection so that we can continue to best serve our customers.”


Leveraging many years of experience working with more than 5,000 insurance customers worldwide, SAP is uniquely positioned to understand the challenges and opportunities that these firms face and is committed to growing with the industry.


For more information, visit the SAP for Insurance page on sap.com and the SAP Newsroom. Follow SAP on Twitter at @sapnews.


Media Contact:
Crystal Lu, +1 (650) 455-0755, crystal.lu@sap.com, PDT

Melissa Barrero, +1 (212) 279-3115 ext. 216, mbarrero@prosek.com, EDT






via SAP Newsroom http://ift.tt/1gP7kU8

Thứ Tư, 9 tháng 4, 2014

SAP Data Stage Developer – Analyst Job (Detroit, MI, US)

SAP Data Stage Developer – Analyst-INF0007503



GM offers a career in SAP which will expand your knowledge and provide opportunities to lead development and delivery for one of the world’s largest SAP implementations. This is a chance to develop your skills and expand your capabilities across a number of SAP modules across a global organization. This is a challenge which will enable you to grow as a top SAP delivery professional.



- Work with leading technologies from SAP and the latest integration and support packages

- Solution delivery for global process teams including Supply Chain, Logistics, Finance, Aftersales and Warehouse Management

- Ability to work on large scale global implementations as well as smaller, faster innovative challenges

- On-going training and development in SAP and the latest delivery techniques

- Specific responsibilities will include deign, development, testing and implementation of Data Stage solutions to support interfaces and conversions across the landscape

- Partner with SAP architects to define non-functional requirements for the process solutions and compliance activities

- Participate in the transition of new development objects to the Sustain organization



Qualifications

REQUIRED QUALIFICATIONS



- Bachelor’s degree in Information Technology or related field

- Experience in SAP project life cycle deployments and/or sustain operations

- At least 1 year of experience in Data Stage development activities associated with an SAP system

- Ability to tasks and priorities across multiple projects

- Some experience in working with outsourced service providers



PREFERRED QUALIFICATIONS



- 2-5 years experience in SAP or Data Stage development or execution experience including responsibilities for multiple system landscapes

Primary Location: US-MI-Detroit



Other Locations

US-GA-Atlanta, US-AZ-Phoenix, US-TX-Austin

Posting Date: Feb 5, 2014, 12:40:43 PM - Ongoing

Job: Information Technology


Thứ Bảy, 5 tháng 4, 2014

SAP RTR Analyst Job (Detroit, MI, US)

SAP RTR Analyst-INF0007507



GM offers a career in SAP which will expand your knowledge and provide opportunities to lead development and delivery for one of the world’s largest SAP implementations. This is a chance to develop your skills and expand your capabilities across a number of SAP modules across a global organization. This is a challenge which will enable you to grow as a top SAP delivery professional.



- Work with leading technologies from SAP and the latest integration and support packages

- Solution delivery for global process teams including Supply Chain, Logistics, Finance, Aftersales and Warehouse Management

- Ability to work on large scale global implementations as well as smaller, faster innovative challenges

- On-going training and development in SAP and the latest delivery techniques

- Responsible for the functional design, configuration, and validation of the SAP solution for appropriate modules. GM has and will continue to work with FI, CO, FA, PS, and AP

- Opportunity to ensure the solution has comprehensive testing approach and validation of end-to-end processes.



Qualifications

REQUIRED QUALIFICATIONS



- Bachelor’s degree in Information Technology or related field

- Experience with modules in ECC: FI, CO, FA, AP or PS

- Experience in SAP project life cycle deployments and/or sustain operations

- At least 1 year of experience in configuration activities associated with an SAP system in one or many of the key modules

- Ability to coordinate tasks and priorities across multiple projects

- Some experience in working with outsourced service providers



PREFERRED QUALIFICATIONS



- 2-3 years experience in SAP configuration experience including responsibilities for multiple system landscapes

Primary Location: US-MI-Detroit



Other Locations

US-GA-Atlanta, US-AZ-Phoenix, US-TX-Austin

Posting Date: Feb 5, 2014, 1:01:15 PM - Ongoing

Job: Information Technology


SAP TE Analyst Job (Detroit, MI, US)

SAP TE Analyst-INF0007505



GM offers a career in SAP which will expand your knowledge and provide opportunities to lead development and delivery for one of the world’s largest SAP implementations. This is a chance to develop your skills and expand your capabilities across a number of SAP modules across a global organization. This is a challenge which will enable you to grow as a top SAP delivery professional.



- Work with leading technologies from SAP and the latest integration and support packages

- Solution delivery for global process teams including Travel & Expense, Supply Chain, Logistics, Finance, Aftersales and Warehouse Management

- Ability to work on large scale global implementations as well as smaller, faster innovative challenges

- On-going training and development in SAP and the latest delivery techniques

- Responsible for the functional design, configuration, and validation of the SAP solution for appropriate modules. GM has and will continue to work with FI, CO, FA, PS, PC, SD, AR, AP, TM, IAS, VMS, MM, PP, EWM – a chance to work on a variety of solutions.

- Opportunity to ensure the solution has comprehensive testing approach and validation of end-to-end processes.



Qualifications

REQUIRED QUALIFICATIONS



- Bachelor’s degree in Information Technology or related field

- Experience in SAP project life cycle deployments and/or sustain operations

- At least 1 year of experience in configuration activities associated with SAP system in Travel Management and/or HCM modules

- Ability to coordinate tasks and priorities across multiple projects

- Some experience in working with outsourced service providers



PREFERRED QUALIFICATIONS



- 2-3 years experience in SAP configuration experience including responsibilities for multiple system landscapes

Primary Location: US-MI-Detroit



Other Locations

US-GA-Atlanta, US-AZ-Phoenix, US-TX-Austin

Posting Date: Feb 5, 2014, 12:47:44 PM - Ongoing

Job: Information Technology


Thứ Sáu, 4 tháng 4, 2014

Database Health Alerts..


Last successful database check

Cause: The threshold for the number of days since the last successful database check, which includes BRCONNECT return codes of 0 (successful) or 1 (successful but with warnings), has been exceeded.


Action: Run brconnect -f check.




Last brconnect -f check run

Cause: The last run of brconnect -f check has an invalid status.


Action: Correct the problem and repeat brconnect -f check.




Last evaluation of check results

Cause: Using information stored in the DBMSGORA table by the last run of brconnect -f check, the collection method of this node feeds all others marked with [BRCONNECT].


Action: You can start the collection method of this node manually if you want to immediately evaluate the last database check run.




Start of database check

This lets you directly start the database check with brconnect -f check.




Database administration

The alerts in this section correspond to the checks stored in the DBCHECKORA table for database administration.



Archiver destination full [BRCONNECT] [NON-STANDARD]

Cause: The used space in the archiver destination directory is above the preconfigured threshold. For more information, see ARCHIVER_STUCK in BRCONNECT Default Conditions for Database Administration.


Action: Either back up and delete offline redo logs using BRARCHIVE or add more space to the archiver destination to accommodate more logs.


The standard equivalent to this alert is Archiver destination full in Database Backup/Restore Alerts.




Control file not mirrored [BRCONNECT]

Cause: The control file is not mirrored. For more information, see CONTROL_FILE_MIRROR in BRCONNECT Default Conditions for Database Administration.


Action: Edit the init<DBSID>.ora profile and add the additional control files under the parameter CONTROL_FILES. We recommend you have at least three copies of the file. Each copy of the file must be stored on a separate physical hard disk. After you edit the profile, restart the database to activate your changes.



Note Note


If you only use hardware mirroring, you can inactivate this check. For more information, see Configuring Database System Check (Oracle).


End of the note.




Missing control file [BRCONNECT]

Cause: The control file is missing. For more information, see CONTROL_FILE_MISSING in BRCONNECT Default Conditions for Database Administration.


Action: Look for the parameter CONTROL_FILES, in the init<DBSID>.ora initialization file to determine which directories the control files are stored in. Make sure you can display all the files and that they are available in the file system. Restore access to any non-accessible files.




Critical autoextendable file [BRCONNECT]

Cause: There are data files with an activated auto extend feature that would consume the entire remaining free disk space if extended. A check is made to see whether the file system can be brought to overflow, due to the existing parameter setting (NEXT and MAXSIZE) during the automatic file extension. For more information, see CRITICAL_FILE in BRCONNECT Default Conditions for Database Administration.


Action: Add more space to the file system or reduce the autoextend parameters.




Critical segment [BRCONNECT] [NON-STANDARD]

Cause: There are segments with too few allocatable extents due to lack of free space in the tablespace. “Too few” is defined in the CHKVAL field of the DBCHECKORA table (range is 1 to 5).


For more information, see CRITICAL_SEGMENT in BRCONNECT Default Conditions for Database Administration.


Action: If the NEXT storage parameter for this segment is set too high, decrease it to allow the segment to allocate more extents. If NEXT is set as intended, add another data file to the tablespace.


The standard equivalent to this alert is Segments with too few allocatable extents in Space Management Alerts.




Data file mismatch [BRCONNECT]

Cause: There are data files that are flagged as MISSING in the Oracle dictionary.


For more information, see DATA_FILE_MISMATCH in BRCONNECT Default Conditions for Database Administration.


Action: Execute CREATE CONTROLFILE using Oracle SQLPLUS, specifying either the correct file or no file at all.




Missing data file [BRCONNECT]

Cause: There are data files that no longer exist in the file system.


For more information, see DATA_FILE_MISSING in BRCONNECT Default Conditions for Database Administration.


Action: Perform Complete Database Recovery with BR*Tools.




Database file offline [BRCONNECT]

Cause: There are data files or online redo log files that are offline.


For more information, see FILE_OFFLINE in BRCONNECT Default Conditions for Database Administration.


Action: Close all applications and enter the following commands using Oracle SQLPLUS:




  1. connect / as sysdba

  2. shutdown immediate

  3. startup mount

  4. alter database data file <data file> online;

  5. alter database open



Alternatively, use Complete Database Recovery with BR*Tools.




File system full [BRCONNECT]

Cause: The fill level of file systems on the database host is too high. All file systems are checked by default against the same threshold value. However, you can define different threshold values for individual file systems by specifying the file system in the OBJECT field of the DBCHECKORA table (transaction DB17).


For more information, see FILE_SYSTEM_FULL in BRCONNECT Default Conditions for Database Administration.


Action: Increase the amount of space in the file system.




Harmful statistics [BRCONNECT] [NON-STANDARD]

Cause: There are tables or indexes that have statistics, although they should not have these (for example, pool and cluster tables).


For more information, see HARMFUL_STATISTICS in BRCONNECT Default Conditions for Database Administration.


Action: Remove statistics from these tables or indexes. For more information, see brconnect -f stats.


The standard equivalent to this alert is Harmful statistics in Space Management Alerts.




Invalid file type [BRCONNECT]

Cause: There are database files that have an illegal operating system type, for example, block raw files on UNIX or compressed files on Windows.


For more information, see INVALID_FILE_TYPE in BRCONNECT Default Conditions for Database Administration.


Action: Troubleshoot to determine the cause of the problem. If you are not sure how to proceed, contact SAP technical support.




Segment in wrong tablespace [BRCONNECT] [NON-STANDARD]

Cause: A segment is in the wrong tablespace, as raised by the BRCONNECT database check. For more information, see IN_WRONG_TABLESPACE in BRCONNECT Default Conditions for Database Administration.


Action: Use Reorganizing Tables with BR*Tools, which moves the tables into a tablespace of the correct type.


The standard equivalent to this alert is Segment in wrong tablespace in Space Management Alerts.




Missing index [BRCONNECT] [NON-STANDARD]

Cause: There are tables that do not have any indexes and are not specified in the DBDIFF table exception.


For more information, see MISSING_INDEX in BRCONNECT Default Conditions for Database Administration.


Action: Create the missing indexes using transaction SE11.


The standard equivalents to this alert in Database Consistency Alerts are:




  • Objects missing in database: Primary indexes

  • Objects missing in database: Secondary indexes

  • Unknown objects in ABAP dictionary: Tables without unique index





Missing statistics [BRCONNECT] [NON-STANDARD]

Cause: There are tables or indexes that do not have any statistics, although they should have these.


For more information, see MISSING_STATISTICS in BRCONNECT Default Conditions for Database Administration.


Action: Create statistics for these tables or indexes. For more information, see brconnect -f stats.


The standard equivalent to this alert is Missing Statistics in Database Performance Alerts.




Database in NOARCHIVELOG mode [BRCONNECT] [NON-STANDARD]

Cause: The database is running, but online redo logs are not being archived.


For more information, see NOARCHIVELOG_MODE in BRCONNECT Default Conditions for Database Administration.


Action: Using BRSPACE, restart the database and change to archivelog mode.


The standard equivalent to this alert is Archiving Off in Database Backup/Restore Alerts.




Segment with non-zero PCTINCREASE [BRCONNECT] [NON-STANDARD]

Cause: Segments have a PCTINCREASE value other than zero. Since Oracle now allows a MAX_EXTENTS setting of “unlimited”, setting PCTINCREASE to something other than zero no longer makes sense. Setting PCTINCREASE to non-zero can potentially introduce unnecessary fragmentation into your tablespace. Only segments in the SAP schema are considered.


For more information, see PCTINCREASE_NOT_ZERO in BRCONNECT Default Conditions for Database Administration.


Action: Evaluate whether the segment”s storage parameter can be set to zero.


The standard equivalent to this alert is Segments with non-zero PCTINCREASE in Space Management Alerts.




Redolog file not mirrored [BRCONNECT]

Cause: The online redo logs are not mirrored. Mirroring is required for safe operation. For more information, see REDOLOG_FILE_MIRROR in BRCONNECT Default Conditions for Database Administration.


Action: Using Oracle SQLPLUS, activate mirroring of the online redo logs in your database, with the statement ALTER DATABASE ADD LOGFILE MEMBER.




Missing redolog file [BRCONNECT]

Cause: An online redo log is missing, which reduces the effect of mirroring. Mirroring is required for safe operation. For more information, see REDOLOG_FILE_MISSING in BRCONNECT Default Conditions for Database Administration.


Action: First, check the file that cannot be accessed, and check the system for problems (network problems, server down, and so on). One possible action (only for Oracle experts, as an error could result in an incomplete chain of offline redo logs, which might prevent a full recovery of the database): If a second member of the group that cannot be accessed exists, delete the non-accessible member. Using Oracle SQLPLUS, execute:


ALTER SYSTEM SWITCH LOGFILE


Then, check if the status of the online redo logs in the table V$logfile is correct, and execute:


ALTER DATABASE ADD LOGFILE MEMBER




Tablespace full [BRCONNECT] [NON-STANDARD]

Cause: A tablespace is full. All tablespaces are checked by default against the same threshold value. However, you can define different threshold values for individual tablespaces by specifying the tablespace name in the OBJECT field of the DBCHECKORA table, using transaction DB17.


For more information, see TABLESPACE_FULL in BRCONNECT Default Conditions for Database Administration.


Action: Extend the tablespace, if necessary, based on your estimate of anticipated growth.




Tablespace in backup mode [BRCONNECT] [NON-STANDARD]

Cause: A tablespace is in backup mode, which reduces the performance of the SAP System. For more information, see TABLESPACE_IN_BACKUP in BRCONNECT Default Conditions for Database Administration.


Action: Confirm that no database backup is running, either with BRBACKUP or an external tool. Then cancel the backup mode by using BRSPACE to reset the backup status.


The standard equivalent to this alert is Tablespace in backup mode in Database Backup/Restore Alerts.




Tablespace offline [BRCONNECT]

Cause: A tablespace is offline. For more information, see TABLESPACE_OFFLINE in BRCONNECT Default Conditions for Database Administration.


Action: Use BRSPACE to set the tablespace online.




Segment with too many extents [BRCONNECT] [NON-STANDARD]

Cause: There are tables or indexes, for which the number of allocated extents exceeds the specified threshold value. All tables or indices are checked by default against the same threshold value. However, you can define different threshold values for individual tablespaces by specifying the tablespace name in the OBJECT field of the DBCHECKORA table (transaction DB17).


For more information, see TOO_MANY_EXTENTS in BRCONNECT Default Conditions for Database Administration.


Action: Increase the MAXEXTENTS limit for the table or index using SQLPLUS with one of the following commands:


ALTER TABLE <name> STORAGE (MAXEXTENTS <number>);


ALTER INDEX <name> STORAGE (MAXEXTENTS <number>);


If you prefer segments with fewer allocated extents, you can use BRSPACE to reorganize the object.


Alternatively, use the –l|limit option of brconnect –f next.


The standard equivalent to this alert is Segments approaching MAX_EXTENTS in Space Management Alerts.





DBA Operations

The alerts in this section correspond to the checks stored in the DBCHECKORA table for database operations.



Last successful archive log backup too old [BRCONNECT] [NON-STANDARD]

Cause: The last successful backup of the offline redo log files with BRARCHIVE is too old. For more information, see ARCHIVE_TOO_OLD in BRCONNECT Default Conditions for Database Operations.


Action: Perform an offline redo log file backup.


The standard equivalent to this alert is Last successful archive log backup in Database Backup/Restore Alerts.




Last successful complete database backup too old [BRCONNECT] [NON-STANDARD]

Cause: The last successful complete backup of the database with BRBACKUP is too old. For more information, see BACKUP_TOO_OLD in BRCONNECT Default Conditions for Database Operations.


Action: Perform a complete database backup.


The standard equivalent to this alert is Last successful complete database backup in Database Backup/Restore Alerts.




Last archive log backup failed [BRCONNECT] [NON-STANDARD]

Cause: The last backup of the offline redo logs with BRARCHIVE has an invalid status. For more information, see LAST_ARCHIVE_FAILED in BRCONNECT Default Conditions for Database Operations.


Action: Correct the problem and repeat the BRARCHIVE run. For more information, see Command Options for BRARCHIVE.


The standard equivalent to this alert is Last brarchive run in Database Backup/Restore Alerts.




Last complete database backup failed [BRCONNECT] [NON-STANDARD]

Cause: The last complete database backup with BRBACKUP has an invalid status. For more information, see LAST_BACKUP_FAILED in BRCONNECT Default Conditions for Database Operations.


Action: Correct the problem and repeat the BRBACKUP run. For more information, see Command Options for BRBACKUP.


The standard equivalent to this alert is Last brbackup run in Database Backup/Restore Alerts.




Last operation failed [BRCONNECT]

Cause: The last DBA operation failed, which is identified by a function ID specified in the OBJECT field of the DBCHECKORA table. For more information, see LAST_OPERATION_FAILED in BRCONNECT Default Conditions for Database Operations.


Action: Correct the problem and repeat the operation. For more information, see the corresponding function in BR*Tools for Oracle Database Administration.




Last update statistics failed [BRCONNECT] [NON-STANDARD]

Cause: The last update of the optimizer statistics with BRCONNECT failed. For more information, see LAST_STATS_FAILED in BRCONNECT Default Conditions for Database Operations.


Action: Correct the problem and repeat brconnect -f stats. For more information, see Command Options for BRCONNECT.


The standard equivalent to this alert is Last brconnect -f stats run in Database Performance Alerts.




Last successful operation too old [BRCONNECT]

Cause: The last successful DBA operation, identified by a function ID specified in the OBJECT field of the DBCHECKORA table, is too old.. For more information, see OPERATION_TOO_OLD in BRCONNECT Default Conditions for Database Operations.


Action: Correct the problem and repeat the operation. For more information, see the corresponding function in the BR*Tools for Oracle Database Administration.




Last successful update statistics too old [BRCONNECT] [NON_STANDARD]

Cause: The last successful update statistics run is too old. For more information, see STATS_TOO_OLD in BRCONNECT Default Conditions for Database Operations.


Action: Correct the problem and repeat brconnect –f stats. For more information, see Command Options for BRCONNECT.


The standard equivalent to this alert is Last successful update statistics in Database Performance Alerts.





Oracle Messages

The alerts below correspond to the DBCHECKORA check conditions for database messages in the Oracle alert log. You can find the complete messages with time stamp and text in the message container of the corresponding Monitoring Tree Element (MTE) in the alert monitor.



Deadlock while waiting for resource [BRCONNECT] [NON_STANDARD]

Cause: There is the following message in the Oracle alert log:


ORA-00060: Deadlock detected while waiting for resource


Action: Check the Oracle log / trace file.


The standard equivalent to this alert is Deadlocked resource in Database Performance Alerts.




Error archiving log file [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-00255: Error archiving log


Action: Check the archive directory.




Archiver error [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-00257: Archiver error


Action: Check the archive directory.




Error creating archive log [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-00270: Error creating archive log


Action: Check to determine whether the storage medium is functioning. Also check whether enough storage space is available.




Error writing archive log [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-00272: Error writing archive log


Action: Check to determine whether the storage medium is functioning. Also check whether enough storage space is available.




Database file cannot be read [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-00376: File cannot be read at this time


Action: Check the status of the file. Bring the file online if necessary. Contact SAP technical support for additional help, as there are multiple potential causes for this problem.




Fatal error in background process [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-00447: Fatal error in background process


Action: Check the Oracle alert log / trace file.




LGWR process terminated with error [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-00470: LGWR process terminated with error


Action: Check the Oracle alert log / trace file.




DBWR process terminated with error [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-00471: LGWR process terminated with error


Action: Check the Oracle alert log / trace file.




PMON process terminated with error [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-00472: PMON process terminated with error


Action: Check the Oracle alert log / trace file.




ARCH process terminated with error [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-00473: ARCH process terminated with error


Action: Check the Oracle alert log / trace file.




SMON process terminated with error [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-00474: SMON process terminated with error


Action: Check the Oracle alert log / trace file.




Oracle internal error [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-00600: Internal error code


Action: Contact Oracle or SAP technical support.




Oracle server session terminated by fatal error [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-00603: ORACLE server session terminated by fatal error


Action: Check the Oracle alert log / trace file.




I/O error writing database file [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01114: IO error writing block to file Action: Check to determine whether the storage medium is functioning. Also check whether enough storage space is available.




I/O error reading database file [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01115: IO error reading block from file


Action: Check to determine whether the storage medium is functioning.




File verification check failed [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01122: Database file failed verification check


Action: Make sure you are using the correct data file and control file for the database and check the last recovery or database copy.




Cannot shutdown – data file in backup mode [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01149: Cannot shutdown – file has online backup set


Action: Terminate the backup.




Snapshot too old [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01555: Snapshot too old


Action: Change the configuration of the rollback segments to enlarge them. Only execute this operation when the database load is low.




Failed to extend rollback [BRCONNECT] [NON_STANDARD]

Cause: There is the following message in the Oracle alert log:


ORA-01562: Failed to extend rollback segment


Action: Use BRSPACE to extend the tablespace PSAPROLL or PSAPUNDO.


The standard equivalent to this alert is Rollback segment extension failed in Space Management Alerts.




Database block corrupted [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01578: ORACLE data block corrupted


Action: Recover the database. Choosing a recovery strategy requires a careful analysis of the failure. We recommend you contact SAP technical support for help with this problem. For more information, see Restore and Recovery.




Max. extents reached for rollback segment [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01628: Max extents reached for rollback segment


Action: Increase the MAXEXTENTS value.




Max. extents reached saving undo for tablespace [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01629: Max extents reached saving undo for tablespace


Action: Increase the MAXEXTENTS value.




Max. extents reached in temp segment in tablespace [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01630: Max. extents reached in temp segment in tablespace


Action: Increase the MAXEXTENTS value.




Max. extents reached in table [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01631: Max. extents reached in table


Action: Increase the MAXEXTENTS value.




Max. extents reached in index [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01632: Max. extents reached in index


Action: Increase the MAXEXTENTS value.




Unable to extend rollback segment in tablespace [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01650: Unable to extend rollback segment in tablespace


Action: Extend the tablespace.




Unable to extend save undo segment for tablespace [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01651: Unable to extend save undo segment for tablespace


Action: Extend the tablespace.




Unable to extend temp segment in tablespace [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01652: Unable to extend temp segment in tablespace


Action: Extend the tablespace.




Unable to extend table in tablespace [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01653: Unable to extend table in tablespace


Action: Extend the tablespace.




Unable to extend index in tablespace [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01654: Unable to extend index in tablespace


Action: Extend the tablespace.




Unable to extend cluster in tablespace [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01655: Unable to extend cluster in tablespace


Action: Extend the tablespace.




Max. extents reached in cluster [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01656: Max. extents reached in cluster


Action:




Unable to extend lob segment in tablespace [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01680: Unable to extend LOG segment in tablespace


Action: Extend the tablespace.




Max. extents reached in LOB segment in tablespace [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01681: Max. extents reached in LOB segment in tablespace


Action: Increase the MAXEXTENTS value.




Unable to extend index partition [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01683: Unable to extend index partition


Action: Extend the tablespace.




Max. extents reached in table partition [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01684: Max. extents reached in table partition


Action: Increase the MAXEXTENTS value.




Max. extents reached in index partition [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01685: Max. extents reached in index partition


Action: Increase the MAXEXTENTS value.




Unable to extend table partition [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01688: Unable to extend table partition


Action: Extend the tablespace.




Unable to extend lob segment in tablespace [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01691: Unable to extend lob segment in tablespace


Action: Extend the tablespace.




Unable to extend lob segment partition in tablespace [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01692: Unable to extend lob segment partition in tablespace


Action: Extend the tablespace.




Max. extents reached in lob segment [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01693: Max. extents reached in lob segment


Action: Increase the MAXEXTENTS value.




Max. extents reached in lob segment partition [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-01694: Max. extents reached in lob segment partition


Action: Increase the MAXEXTENTS value.




Exception encountered: core dump [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-07445: Exception encountered: core dump


Action: Call the hotline.




Destination not available for archiving log file [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-16014: Log sequence not archived, no available destinations


Action: Check the archive destination.




Log file cannot be archived [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-16038: Log sequence cannot be archived


Action: Check the archive destination.




Write error on log file [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-19502: Write error on file


Action: Check the archive destination.




Failed to create log file [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-19504: Failed to create file


Action: Check the archive destination.




Failed to set size of blocks for file [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-19510: Failed to set size of blocks for file


Action: Check the disk.




Unable to write the header block of file [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-27044: Unable to write the header block of file


Action: Check the disk.




Number of bytes read/written is incorrect [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-27063: Number of bytes read/written is incorrect


Action: Check the disk.




File I/O error [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-27072: I/O error


Action: Check the disk.




Unable to extend segment in undo tablespace [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


ORA-30036: Unable to extend segment in undo tablespace


Action: Extend the tablespace.




Checkpoint not complete [BRCONNECT] [NON-STANDARD]

Cause: There is the following message in the Oracle alert log:


Checkpoint not complete


Action: If this alert message occurs often, there is a database performance problem. To correct the problem, enlarge the online redo log files. For more information, see the Oracle documentation.


The standard equivalent to this alert is Checkpoint not complete in Database Performance Alerts.




Corrupt block [BRCONNECT]

Cause: There is the following message in the Oracle alert log:


Corrupt block: Database block is corrupted


Action: Check the consistency of database blocks.





Profile Parameters

The alerts in this section correspond to the checks stored in the DBCHECKORA table for the database profile. The parameters and the thresholds are contained in the DBCHECKORA table, and correspond to the SAP recommendations on delivery. However, we might later change the recommendations.


Only Oracle 10g profile parameters are shown here. For parameters relating to earlier Oracle releases, see previous versions of this documentation.



Recommendation Recommendation


If there are new recommendations, as specified in SAP Notes 124361 and 180605, change the DBCHECKORA table accordingly.


End of the recommendation.



compatible [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Database for compatibility with Oracle 10


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




control_file_record_keep_time [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Retention time for information on RMAN backups in the control file


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




cursor_space_for_time [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17x.


Database system uses more space for cursors


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




db_block_buffers [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Number of blocks in the database buffer cache


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




db_block size [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Size (bytes) of the Oracle database blocks


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




db_files [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Maximum number of data files


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




db_file_multiblock_read_count [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Number of blocks read during a complete table scan I/O operation


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




filesystemio_options [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


I/O operations on file system files


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




log_archive_start [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


The setting LOG_ARCHIVE_START = TRUE means that automatic archiving is activated when the Oracle instance is started.


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




log_buffer [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Size (bytes) of the redo log buffer in the SGA


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




log_checkpoints_to_alert [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Log checkpoint begin/end to alert file


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




max_dump_file_size [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Maximum size of the dump file


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




open_cursors [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Maximum number of open cursors per user process


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




optimizer_mode [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Controls how the optimizer behaves (for example, rule-based = RULE, or cost-based = CHOOSE).


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




parallel_execution_message_size [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Message buffer size for parallel execution


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




parallel_threads_per_cpu [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Number of parallel execution threads per CPU


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




recyclebin [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Disable recyclebin processing


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




remote_os_authent [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Allow remote clients to use auto-logon accounts


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




replication_dependency_tracking [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Tracking dependency for replication parallel propagation


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




shared_pool_size [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Size in bytes of the shared pool in the System Global Area (SGA)


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




star_transformation_enabled [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Enable the use of star transformation


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




statistics_level [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Statistics level


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




timed_statistics [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Generation of time-related statistics


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




trace_enabled [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Enable tracing


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




undo_management [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Enable automatic undo management


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.




undo_tablespace [BRCONNECT]

Cause: Current setting is outside the range of values preconfigured for this check in transaction DB17.


Undo tablespace name


Action: Verify that this value is set as intended. If so, readjust the preconfigured range of values in transaction DB17.