Thứ Sáu, 28 tháng 11, 2014

Data Quality Analyst Job (Grand Blanc, MI, US)

Data Quality Analyst-SAL0005688



GM is in the midst of one the world’s largest SAPimplementations. The global SAP implementation is a key enabler for theend to end transformation of GM’s global business, including Customer Care andAftersales (CCA). GM is seeking an outstanding individuals to join theCCA SAP Implementation Team to drive the deployment of our Global AftersalesTemplate across the company. This position offers a great careeropportunity in the newly formed Global Business Solutions Organization, whichwas formed to champion the company’s business transformation in GM’s dynamic aftersalesbusiness.



This is a chance to develop your skills and expand your capabilities across acore set of commercial SAP modules in a vibrant global organization. You willhave the opportunity to grow and be recognized as a leading SAP businessprofessional working with SAP’s Service Parts Management software solution,which is considered one of SAP’s key growth opportunities. This is inperfect strategic alignment with GM’s vision for growth and globalization inthe Aftersales business sector.



Support InfoSphere Validation of Conversion Data for SAP Testing and Deployment.



Support ongoing Data Quality checks and issue resolution for Global SAP Environments.



Participate in investigation of new Master Data Requirements (SAP & Legacy Systems)



Support activities surrounding resolution of Production SAP Data Issues



Maintain Data requirements for New Interfaces



Support Data Conversion activities for future launches



Monitor project deliverables identified as having master data impact



Complete special projects as required



Qualifications



Required:



Strong relationship building skills; ability to effectively interact with cross functional teams.



Strong oral & written communication skills.



Detail and task oriented skills.



Flexibility for early morning and late evening conference calls with other GM global regions.



Experience with Engineering, Customer, or Vendor Data.



Preferred:



Project /Program Management experience.



Cross-functional experience in business processes, data and systems.



Creative individual willing to think out of the box to come up with solutions to complexdata issues.



All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status.

Primary Location: US-MI-Grand Blanc

Posting Date: Nov 28, 2014, 1:08:13 PM - Dec 12, 2014, 10:59:00 PM

Job: Sales, Service & Marketing


Global Systems Reporting Analyst Job (United States)

Global Systems Reporting Analyst-SAL0005681



GM is in the midst of one the world’s largest SAPimplementations. The global SAP implementation is a key enabler for theend to end transformation of GM’s global business, including Customer Care andAftersales (CCA). GM is seeking an outstanding individuals to join theCCA SAP Implementation Team to drive the deployment of our Global AftersalesTemplate across the company. This position offers a great careeropportunity in the newly formed Global Business Solutions Organization, whichwas formed to champion the company’s business transformation in GM’s dynamic aftersalesbusiness.



This is a chance to develop your skills and expand your capabilities across acore set of commercial SAP modules in a vibrant global organization. You willhave the opportunity to grow and be recognized as a leading SAP businessprofessional working with SAP’s Service Parts Management software solution,which is considered one of SAP’s key growth opportunities. This is inperfect strategic alignment with GM’s vision for growth and globalization in the Aftersales business sector.



Participate in commonization activities for GlobalReporting Data Requirements (i.e.Global Sales and Financial Reporting Data Requirements).



Participates in definition of CCA Global/Regional Reporting requirements



Supports the identification of Reporting GAPS and investigate/recommend reporting options



Develops Reports using data from SAP and Legacy systems



Supports Training activities



.



All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status.



Qualifications

Strong relationship building skills; ability to effectively interact withcross functional teams.



Strong oral & written communication skills.



Detail and task oriented skills.



Flexibility for early morning and late evening conference calls with other GM global regions.



Proficiency in Microsoft Access, Excel, Word and Powerpoint



Proficiency in Visual Basic for Applications



Proficiency in SAP BW/BI Report Generation.



Proficiency in using SAP transactions (i.e. SE16/SQVI) to solve business issues.



Creative individual willing to think out of the box to come up with solutions to complex data issues



All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status.

Primary Location: United States



Other Locations

US-MI-Grand Blanc

Posting Date: Nov 28, 2014, 12:57:31 PM - Dec 12, 2014, 10:59:00 PM

Job: Sales, Service & Marketing


Thứ Tư, 26 tháng 11, 2014

SAP InnoJam: An Interview with the Winner

Hasso Plattner Institute (HPI) doctorate student Lars Butzmann and his team recently won this year’s SAP InnoJam in Berlin.


Their Remote Farm app combines Industry 4.0, cloud computing, and SAP HANA in one.


You had exactly 25 hours’ time to design and build your app, and only six minutes to present it. Sounds like some pretty tough work!

Our 9:00 a.m. briefing on Sunday lasted three hours. We already knew beforehand that the theme of this year’s competition was agriculture and that it would have something to do with the Internet of Things. During the briefing, we also learned that the entries had to be based on SAP HANA technology, involve cloud computing, and make use of sensors. So we rolled up our sleeves and got to work right away.


Stephan Schultz had the brilliant idea of taking the concept of the Facebook game “FarmVille” one step further. Instead of designing virtual plants and animals that had to be fed and cared for virtually, he suggested we design an app that looked after real tomatoes, real cucumbers, and real lettuce. The idea was for gardeners to be able to fertilize and water their vegetable patches from afar using their smartphone. Remote-control gardening, so to speak. So off we went, programming deep into the night. The next morning, we polished off our presentation for “our” six minutes of fame.


What technologies came into play?

We deployed sensors that measure the soil’s temperature every 15 minutes and moisture every hour. If the soil moisture falls below a given threshold, a motor is automatically activated that sprinkles water from a container onto the ground or activates a drainage system. It’s possible to add further parameters to the app later on if desired, such as soil acidity or fertilization information. The sensor data is transferred via the cloud to the SAP HANA database, where any and all users of our app can view up-to-date readings and monitor the gardens’ progress.


And now for the really interesting part: Not only can users can review and analyze their own results, they can also compare results and notes with other hobby gardeners, to find out where tomatoes grow best, for example. So with our app, users can learn where to produce the best yields under which conditions. Ultimately, though, it’s the “game” aspect that makes our app special. Everyone wants to harvest the most tomatoes, so they all try to discover who’s got the best method.


You won the Disrupt Europe Hackathon last year. And now the SAP InnoJam. What do you dream of winning next?

Every developer at the HPI yearns to do something as great as Hasso Plattner somehow. I’ve won a couple of prizes, already, sure. But I still haven’t found the idea I’d drop everything else for. I’m still undecided as to the topic of my dissertation, but it will definitely center on a theme that has a viable business model behind it. I really enjoy reading up on different companies and searching for new ideas on blogs. How this fits in with programming is obvious, because programming is like chess. You sit in front of the board for ages, mulling over your next move. And at some point, the idea suddenly pops into your head.


Winners of the 2014 SAP InnoJam: Lars Butzmann, fellow doctorate student Stefan Klauck, and bachelor students Leo Kotschenreuther, Stephan Schultz, and Michael Weisz.

Winners of the 2014 SAP InnoJam: Lars Butzmann, fellow doctorate student Stefan Klauck, and bachelor students Leo Kotschenreuther, Stephan Schultz, and Michael Weisz.







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Thứ Hai, 24 tháng 11, 2014

Sr Buyer Job (United States)

Sr Buyer-PUR0003998



Responsible for Global Sourcing, Contract Management and Supplier Relationship Management activities supporting General Motors Information Technology Business.



Major Duties and Responsibilities:

- Utilize GM Sourcing Process to establish a world class global supply base under the guidance of Quality, Service, Technology and Price strategies.

- Lead and negotiate global and regional software sourcing initiatives.

- Lead and negotiate IT service and SAAS agreements.

- Negotiate and implement contract change controls to existing agreements.

- Experience in managing and resolving commercial issues with suppliers and tracking supplier performance.

- Ability to work in dynamic setting, handle multiple projects simultaneously, and meet deadlines.

- Prepare and present strategy & sourcing presentations to senior leadership.

- Interface actively with cross-functional disciplines.

- Follow and respond to changing market price and technology trends.

- Perform internal and external benchmarking of current IT products and services.

- Ensure compliance to GM Purchasing policies and procedures.



Qualifications

Required Qualifications:



- High level of analytical ability.

- Knowledge of Product Development & Engineering Software, Tools, and Suppliers.

- Proficient with Microsoft Office products – Work, Excel, Outlook, OneNote and PowerPoint.

- Understanding of contracts and contracting methodology (SOW, Pricing, Ts&Cs, SLAs, Governance).

- Bachelor’s degree in Computer Science, Engineering, Business or relevant field.

- 3-5 years of experience in IT procurement and contracting.



Preferred Qualifications:



- Prior work experience in the field of Information Technology, specifically in software development, application sustain, operations, IT Security or infrastructure services.

- Knowledge of EDW, Finance or Treasury Systems.

- Ability to work on a global team, independently and self-directed.

- Working knowledge of SAP SRM (Supplier Relationship Management, ECC (Enterprise Core Component) and BI (Business Intelligence).

- MBA or advanced degree.

- Ability to travel.

Primary Location: United States



Other Locations

US-MI-Warren

Posting Date: Nov 24, 2014, 1:31:29 PM - Dec 24, 2014, 10:59:00 PM

Job: Purchasing


Thứ Sáu, 21 tháng 11, 2014

SAP EWM Project Anaylst Job (Grand Blanc, MI, US)

SAP EWM Project Anaylst-SAL0005599



General Position Description:



This is a posting for a Process Analyst position within Lean Warehousing Operations. Successful candidate would work as part ofthe business team on SAP EWM implementation across multiple warehouse facilities.



Roles and Responsibilities:



- Subject matter expert for business processes and EWM functionality

- Support management of enterprise-wide transformational project

- Identify improvement opportunities

- Develop alternatives utilizing lean warehousing principles

- Analyze costs/benefits of alternatives and prepare reports/presentations on recommended solution(s)

- Develop implementation plans and supporting documentation (including processes)

- Lead implementation of approved deployments, change requests and minor enhancements

- Support processing centers and part distribution centers on technical and operational issues



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.



Qualifications

Qualifications:



- Strong background and depth of knowledge of SAP EWM module

- Strong project management skills

- Good oral and written communication skills

- High level of analytical ability where problems are complex

- Interpersonal skills to work effectively with others

- Demonstrated ability to effectively organize and plan

- Strong working knowledge of Microsoft products

- Participate and facilitate meetings and workshops

- Proven ability to work independently and take initiative for work and project planning

- Action orientated

Primary Location: US-MI-Grand Blanc

Posting Date: Nov 21, 2014, 12:40:47 PM - Dec 5, 2014, 10:59:00 PM

Job: Sales, Service & Marketing


Thứ Tư, 19 tháng 11, 2014

IDC InfoBrief: SMEs Using the Cloud are More Likely to Grow Revenue by More Than 10 Percent

According to a new IDC InfoBrief, sponsored by SAP, small and midsize enterprises (SMEs) are rapidly adopting cloud-based services as they become more familiar and comfortable with online resources, and as they realize the cost efficiency and productivity benefits of the cloud.


In the report — Sharpening the Small Business Competitive Edge – Is the Time Right for the Cloud? — it is noted that through 2018, IDC expects 43 percent of SME IT budget increases to go toward either cloud or mobile technology enablement, and for the two categories to drive more than a quarter of all IT spending during the same period.


The adoption trend among SMEs follows that of larger businesses over the last several years: 81 percent of U.S. companies with more than 100 employees use the cloud now, and by 2016, IDC predicts that 80 percent of the world’s 2,000 largest companies will use the cloud for half of all their IT processes. In a 2013 survey of U.S. SMEs, the top five reasons cited for adopting cloud all had to do with the ability to lower or control costs, and reduce current IT workloads.


Moreover, IDC identified a clear correlation between cloud use and revenue growth: SMEs who use the cloud are almost 70 percent more likely to achieve annual revenue growth of 10 percent or more, versus their peers who do not use the cloud.


Download the full IDC InfoBrief for more insight on the above findings, as well as IDC’s recommendations for how SMEs should start their migration to the cloud:


IDC-InfoBrief_cloud-opp


Learn more about cloud solutions from SAP how they can help SMEs run simply: Cloud Computing on sap.com .


Alain McHugh is senior director of SAP Business One Marketing.

Top image: Shutterstock






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Managing Payables in a Networked Economy

Collaboration over business networks brings buyers and sellers together like never before.


We’ve seen this in our personal lives with networks such as Amazon and eBay, and now networks are serving a similar role for business-to-business (B2B) commerce.


This presents a tremendous opportunity for the accounts payable function. As a tactical organization charged with paying the bills, the role of AP has been largely defined by data entry, resolving invoice errors, and responding to supplier inquiries about payment status. As business networks eliminate much of these activities, they empower AP with new responsibilities – turning data entry clerks into business analysts that help procurement enforce compliance and support treasury efforts to manage cash better.


Network Rules

Resolving invoice errors and exceptions is arguably the biggest challenge facing AP, and a major contributor to rising invoice processing costs. How much time is spent on invoice exceptions can serve as a barometer of AP productivity and your ability to compete in a networked economy.


With today’s business networks, business rules serve as a line of defense that detects errors and exceptions upon invoice receipt, without any business user intervention. This eliminates invoice processing delays that can take weeks to resolve, and helps focus supplier efforts to submit correct invoices the first time, every time.


New Potential for Collaboration

Business networks enable supplier self-service for viewing invoice and payment status that eliminates another low-value activity within AP – responding to the many phone calls about payment status. Some supplier portals also offer this capability but these typically require separate connections for each customer, which increases the cost and complexity. A true business network provides single sign-on for all customers.


In addition, some business networks extend visibility and collaboration across a broad range of documents relating to a transaction, including purchase orders (POs), order confirmations and advance ship notices, along with invoices. This capability provides significantly greater value than an e-invoice only network.


New Ways to Manage Cash

In today’s low interest rate environment, the double-digit, risk-free cash returns from early payment discounts are attracting attention. For organizations with healthy cash balances, no other short-term investment can compare.


With the ability of AP to process electronic invoices over a business network in a few days, organizations can capture virtually all of these discounts. There’s also a new form of dynamic discounts that expands early payment discount opportunities. Whereas traditional discounts such as 2% 10 net 30 are static – on day 11, no discount exists, so there is no incentive to pay before day 30 — dynamic discount opportunities continue on a sliding discount scale up to the due date of the invoice.


According to Ariba customer results, cost savings from these discounts on average come to $2 million-$3 million for every $1 billion of spend. Top performers also find that 20% to 25% of targeted suppliers typically participate in an early payment discount program. That’s another advantage of being actively engaged in the networked economy.


Building the Business Case

In building the business case for a network-centric payables operation, recognize that the operational cost savings from e-invoicing, which can be more than 60% lower than paper invoicing, is just a small part of the return on investment. Even greater savings come from expanding early payment discounts, freeing up working capital, and preventing contract leakage. According to P2P industry studies and Ariba customer results, savings from all these areas are conservatively estimated to be $10 million per billion in spend.


This blog post is taken from my feature article in GT News. In the longer article, you’ll learn about organizations that are improving business performance by applying best practices to their accounts payable operations. You’ll also find a list of key features and capabilities of a business network that can help you transform your own operations.


Current research can also help you understand the impact of business process improvement and technology trends on the accounts payable function. One that comes to mind is an informative report from Ardent Partners, E-Payables 2014: The Quest.


This story originally appeared on SAP Business Trends.

Photo: Shutterstock






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Putting on the Ritz at SAP Select

Smaller, more intimate, and simpler than SAPPHIRE NOW, SAP Select opened its doors last week for the first time to an exclusive group of customer executives in Berlin.


The Ritz-Carlton at Potsdamer Platz handed over the keys of its property for SAP Select to take over November 12-13. A customer appreciation opportunity for targeted accounts, the event gave guests from MEE and EMEA the opportunity to network with peers and meet SAP Board members in person. Moreover, SAP Select invites account executives to take the lead in inviting their customers, building an agenda together, and hosting them personally at the event.


Nearly 500 customer representatives attended the event and were joined by the entire SAP Managing Board as well as Chairman of the Supervisory Board Hasso Plattner. Highlights included an entertaining discussion between CEO Bill McDermott and German Vice-Chancellor Sigmar Gabriel moderated by former TV presenter Sabine Christiansen. Describing Berlin as a “vibrant city,” Bill said, “We need heroes in Germany and it starts with young people.” Gabriel touched on Germany’s digital agenda, saying that one problem on the way to what he calls the “next economy” is the lack of venture capital. The themes in their discussion included the power of young people, students, and entrepreneurs and startups to create jobs and combat unemployment.


Day two featured keynotes with Hasso Plattner and Clay Christensen, author of “The Innovator’s Dilemma,” as well as Bernd Leukert, Member of the Executive Board, SAP SE, Products & Innovation.


Piloted in November in Berlin for customers from the EMEA and MEE regions, the concept will be adjusted and rolled out in other regions in 2015.







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Thứ Ba, 18 tháng 11, 2014

HR Makes the World Go Round: HR Practices Outside the US.

The buzz: HR outside the US.


“American companies think they’re the keepers of the best management practices. Consequently, they don’t try to learn as much as they can from other places,” according to Dr. Michael J. Marquardt, a professor at George Washington University. Whether you agree with him or not, U.S. HR leaders just might learn valuable lessons from the innovative and successful HR practices in other countries.


The experts speak.


Matt Healey, TBR: “England and America are two countries separated by a common language.” (George Bernard Shaw)


Patrick Heffernan, TBR: “Inspiration is hard to come by. You have to take it where you find it.” (Bob Dylan)


Thomas Otter, SAP: “Recently, I was asked if I was going to fire an employee who made a mistake that cost the company $600,000. No, I replied, I just spent $600,000 training him. Why would I want somebody to hire his experience?’” (Thomas J. Watson, IBM).


Join us for : HR Makes the World Go Round: HR Practices Outside the US.






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SAP OTC Analyst Job (Atlanta, GA, US)

SAP OTC Analyst-INF0007032



q GM offers a career in SAP which will expand your knowledge and provide opportunities to lead development and delivery for one of the world’s largest SAP implementations. This is a chance to develop your skills and expand your capabilities across a number of SAP modules across a global organization. This is a challenge which will enable you to grow as a top SAP delivery professional.



q Work with leading technologies from SAP and the latest integration and support packages



q Solution delivery for global process teams including Supply Chain, Logistics, Finance, Aftersales and Warehouse Management



q Ability to work on large scale global implementations as well as smaller, faster innovative challenges



q On-going training and development in SAP and the latest delivery techniques



q Responsible for the functional design, configuration, and validation of the SAP solution for appropriate modules. GM has and will continue to work with Sales & Distributiion (SD) and OpenText



q Opportunity to ensure the solution has comprehensive testing approach and validation of end-to-end processes.



Qualifications

REQUIRED QUALIFICATIONS



q Bachelor’s degree in Information Technology or related field



Experience with modules in ECC: Sales & Distributiion (SD), Finance Accounts Receivable (FI-AR), Finance Supply Chain Management (FSCM) and OpenText



q Experience in SAP project life cycle deployments and/or sustain operations



q At least 1 year of experience in configuration activities associated with an SAP system in one or many of the key modules



q Ability to coordinate tasks and priorities across multiple projects



q Some experience in working with outsourced service providers



PREFERRED QUALIFICATIONS



q 2-3 years experience in SAP configuration experience including responsibilities for multiple system landscapes

Primary Location: US-GA-Atlanta



Other Locations

US-AZ-Phoenix, US-TX-Austin, US-MI-Detroit

Posting Date: Nov 17, 2014, 12:36:40 PM - Ongoing

Job: Information Technology


Thứ Hai, 17 tháng 11, 2014

SAP Appoints First Chief Digital Officer

Jonathan Becher will become our first Chief Digital Officer and will lead SAP Digital, a new integrated digital business unit responsible for delivering both e-commerce and digital native offerings to users who can discover, try, buy, implement, use, and renew our solutions in a simple low-touch or no-touch online interaction.


SAP Digital is an enormous business opportunity for SAP, which expands our addressable market through entry into new areas such as content and data. Jonathan will not only be responsible for building out a major new revenue stream for the company, he will also make Run Simple a reality for customers AND consumers that engage with us over the digital channel. Jonathan’s deep understanding of technology, business acumen, and entrepreneurial spirit make him the perfect person to lead this crucial new business channel.


Under Jonathan Becher’s leadership as Chief Marketing Officer, we modernized our marketing organization to excel at not just the art but also the science of marketing. By running marketing as a business, Jonathan increased the revenue generated from Marketing by 80 percent and amplified Marketing’s return on investment by 50 percent.


With Jonathan’s transition to his new role, Maggie Chan Jones will join SAP as Chief Marketing Officer. As the inaugural Regional CMO of North America at Level 3 Communications, Maggie led the transformation of the Marketing function by sharpening the focus on more profitable customer segments, partnering with Products and Sales teams to focus on customer conversations, and instilling a culture to measure returns on marketing investments.


Before joining Level 3, Maggie spent over seven years at Microsoft Corporation where she successfully supported and navigated Microsoft’s transition from an on premise to a cloud business. Most recently, she was the marketing director of U.S. Cloud Services and Office 365. Her team led the launch and implementation of the Office 365 business, one of the fastest-growing products in Microsoft’s history, in the United States. Prior to that, Maggie led the efforts in establishing a global partner opportunity framework for cloud services and launched Microsoft’s first cloud productivity offerings (BPOS) with their global partner ecosystem.


Maggie and her family are relocating from Colorado to New York, and will be based in our New York City office.


Photo: Shutterstock






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Jonathan Becher Named Chief Digital Officer and Leads SAP Digital; Maggie Chan Jones Will Join SAP as Chief Marketing Officer

WALLDORF — SAP SE, the world’s largest maker of business software, today announced that Jonathan Becher has been appointed as the company’s first Chief Digital Officer to lead the company’s new digital business unit with immediate effect.


Becher, a technology and marketing expert who joined SAP in 2007, will drive the new business unit to expand the company’s addressable market through entry into new areas such as content and data.


“Jonathan will not only be responsible for building a major new revenue stream for the company, he will also make Run Simple a reality for customers and consumers that engage with us digitally,” said Bill McDermott, CEO of SAP.


With this move SAP will combine its existing online stores into one new SAP Store, where buyers can discover, try, buy, download, and upgrade its software, services, education and content offerings in a completely frictionless environment.


At the same time, SAP has appointed Maggie Chan Jones as Chief Marketing Officer. Jones, who will join SAP from Level 3 Communications, spent seven years at Microsoft Corporation. She has extensive cloud experience having successfully navigated Microsoft’s transition from on premise to a cloud business. Her team also led the launch and implementation of the Office 365 business in the United States. Prior to that, Jones led the efforts in establishing a global partner opportunity framework for cloud services and launched Microsoft’s first cloud productivity offerings (BPOS) with their global partners. She will be based in New York City.


For more information, visit the SAP News Center. Follow SAP on Twitter at @sapnews.


For more information, press only:
Nicola Leske, +49 (0) 6227 7-50852, nicola.leske@sap.com, CET

Saswato Das, +1 (212) 653-9571, saswato.das@sap.com, EST

SAP News Center press room; press@sap.com


Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Photo: Shutterstock





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SAP Pioneers New Way for Customers to Develop Connected Products With Integration Platform

WALLDORF — SAP SE today announced the availability of the new offering for authoring tool integration, the SAP Engineering Control Center integration tool for leading computer-aided design (CAD) systems. This announcement marks the next phase to simplify the integration of authoring tools along the value chain for SAP customers, enabling the comprehensive digital description of products.


Increasing customer demand for individualized products together with the trend of designing products for the Internet of Things is creating increased product complexity. It is a challenge for engineers who develop products that are a combination of mechanics, electronics and software to manage product data efficiently and to streamline development processes across disciplines.


SAP Engineering Control Center enables companies to deliver innovative products and services with shorter time to market and will support a new, pioneering way of developing products. Authoring tools such as CAD software are the birthplace of product design. Integrating these tools with the SAP Product Lifecycle Management (SAP PLM) application is a cornerstone of SAP’s strategy for connected products and this integration enables companies across manufacturing to make the right decisions with the right stakeholders to scale innovations promptly.


SAP Engineering Control Center is part of SAP’s broader effort to strengthen relationships with the partner ecosystem, enabling partners to address even the most complex customer challenges. The integration tool leverages the experience of DSC Software AG, a long-established development partner of SAP, while other CAD integration partners, including CENIT, CIDEON and .riess engineering, provide the new interfaces to leading authoring tools.


“The launch of this new platform is part of SAP´s strategic vision to simplify and expand its offering for R&D and Engineering,” said Hans Thalbauer, senior vice president, Extended Supply Chain, SAP. “With this new integration platform for authoring tools into SAP PLM, we are laying the foundation for systems engineering and delivering intuitive user experiences that are both engineering friendly and flexible for future growth.”


Interfaces for the following authoring tools are available: AutoCAD, PTC Creo, CATIA V5, NX, SolidWorks, Solid Edge and Inventor.


SAP Engineering Control Center and interfaces to leading CAD systems will be showcased at the International SAP Conference on Product Lifecycle Management in Düsseldorf, Germany, November 17-18. Partners will be on hand to showcase the new solution at the conference.


For more information, visit the SAP News Center. Follow SAP on Twitter at @sapnews.


Media Contacts:
Janice Tsoules, +1 (650) 223-4817, janice.tsoules@sap.com, EST

Shauna Kelleher, +1 (617) 692-0511, shauna.kelleher@fleishman.com, EST


Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Photo: Shutterstock





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Bosch Shares Experience with Smart Glasses at #SAPtd Berlin

Attendees at SAP TechEd && d-code (#SAPtd) in Berlin were eager to hear about Bosch’s experience with smart glasses and SAP AR Warehouse Picker, a mobile app that frees warehouse workers from handheld scanners and other devices.


Sascha Markus, Mobile Architect at Bosch, presented the results of a mobile co-innovation project with SAP. “First, we did a Design Thinking workshop to find use cases where mobile creates value”, says Markus. “We only had one day, so we integrated different user groups, and at the end identified 33 use cases. ‘Smart glasses in logistics’ was one of the most promising and exciting ones.”


Currently, Bosch’s work centers are equipped with scanners. “The workers need to go to computers, check scanners or paper documents to get their picking orders. This is not efficient,” says Markus. “The goal is to replace these solutions in our warehouses with smart glasses. With glasses, the workers just have to look at barcodes, they can work hands-free.”


How does hands-free picking work?

With SAP AR Warehouse Picker, the user’s smart glass is authenticated on the back end via a temporary QR code. Once authenticated, the pickers get their first task of the day beamed to their glasses. The SAP Extended Warehouse Management system (EWM) confirms the picker’s activities and the picker must answer “yes” or “no” via voice recognition before getting their next task. (see demo video)


Marcus says, feedback from users has been very positive. They find the glasses helpful, and easy-to-use.


According to Markus, a key success factor for the project was that Bosch had already SAP’s mobile infrastructure in place. SAP Mobile Platform enables integration of the smart glasses into SAP Extended Warehouse Management which supports the Augmented Reality solution.


Google Glass not fit for warehouse

Bosch uses smart glasses hardware from Vuzix. “From our perspective, this is the best smart glass for logistics. Google glasses are made for consumers,” Markus said. “Vuzix glasses are more stable, made for industry use, which is important in a warehouse.”


Bosch also has an Epson smart glass in use to compare the pros and cons of the different glasses, and decide which one will be used for the pilot plant.


Markus sees the following benefits of smart glasses for Bosch:



  • Error rates went down.

  • Desktop PCs are no longer needed, workers gethands-free working in the warehouse is made possible for 12 processes (before 3).

  • There were no time savings so far, but Markus thinks this could be improved when the hardware evolves.


These are Bosch’s lessons learned:



  • Batteries built into glasses only last up to two hours, Bosch added a battery pack connected to the glasses which works for eight hours.

  • Workers with prescription glasses had problems reading orders with Vuzix glasses. Epson’s through-see glasses worked better for them.

  • Cameras are always on, allowing video recording of workers. For German companies this is an issue, as German laws to protect worker’s privacy are very strict. Bosch is working on a solution. This also means that tracking of routes is out of the question.

  • To make the login easier – at the moment users have to log in once a day via a QR code created in the backend – Bosch works with SAP to create an app for login.


Next Steps for Bosch

Markus said Bosch’s focus will be on automation, use glasses in combination with RFID, have predictive logistics integrated into Bosch’s Inter of Things (IoT) platform. “Our target is to equip all goods with RFID sensors. Since Bosch ships fragile goods, it is important that sensors can detect if goods were shaken during transport. Markus’ judgment about the technology’s evolution: “It depends on the evolution of hardware. We are happy with the software from SAP, and look forward to working with SAP on improving processes.” If the warehouse pilot is successful, Bosch will look into implementing smart glasses into production as well.


More information:


This story originally appeared on SAP Business Trends.

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Thứ Năm, 13 tháng 11, 2014

Internet of Things at Hamburg Port Authority: Reality Beats Guesswork

This week as SAP TechEd && d-code in Berlin, SAP unveiled a new set of solutions for the Internet of Things.


Focused on maintenance, logistics and manufacturing, the solutions will be available in a software-as-a-service (SaaS) environment running on SAP HANA Cloud platform.


However, over in the Hamburg harbor, connected logistics and the Internet of Things are already helping the Hamburg Port Authority run its business simply and more effectively.







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Oxford Economics Study: South African Companies Unprepared for Changing Workforce

The latest research findings from Oxford Economics reveal that companies in South Africa face a looming talent crisis despite an ongoing business climate of economic uncertainty.


The worldwide survey was supported by SAP and entitled, “Workforce 2020.” Its findings are based on feedback from executives and employees encompassing C-level, mid-level, and line-of-business managers, as well as front-line employees from a variety of industries. South African businesses are struggling with many of the same issues as organizations in other parts of the world. Executives cite the following top five labor market shifts: millennials entering the workforce (59 percent), the globalization of the labor supply (54 percent), changing work models (43 percent), difficulty recruiting employees with base-level skills (40 percent), and increasing numbers of contingent employees (40 percent). This summary of the findings reveals the numerous gaps that could impact company growth.


Millennials are not as different as we think

Similar to their counterparts worldwide, South African executives may be out of touch with what millennials think. Thirty-eight percent of executives think that millennials are frustrated with manager quality, but only two percent of Millennials say they are. Fifty-three percent of executives think millennials have considered leaving their jobs due to a lack of learning and development, but only 2 percent of millennials say that they have


Companies lag in understanding changing workplace dynamics

Eighty percent of South African companies say they are increasingly using contingent, intermittent, seasonal, or consultant employees. Yet only 27 percent say that this requires changing HR policy. The report also spotlights significant roadblocks to positioning human resources (HR) as a strategic part of the business. For example, just 28 percent of South African companies use quantifiable metrics and benchmarking for workforce development and 38 percent know how to extract meaningful insights from that data. Shani Naidoo, Human Resources Director at The Foschini Group, a South African-based retail clothing company, summed up the chicken-and-egg situation around making a business case for HR investment like this:



“The return on investment in terms of doing learning more dynamically is not obvious yet. The way we want to do that is not obvious yet. So, the board will not provide us with funds for something that’s not clear. It’s always tough to motivate for HR money in any business. And I don’t think our HR strategy has been fully annunciated to allow for a very strong commitment from the board.”



Companies not delivering on what employees really want

Although 53% of South African employees are satisfied or very satisfied with their jobs, companies may not be providing the rewards that matter. The most important benefits and incentives to South African employees are bonuses and merit-based rewards (63%) and competitive compensation (62%). But just 39 percent of organizations say they provide these. This is the kind of chasm that could impact a company’s ability to attract and retain top talent.


Poised at the edge of a leadership cliff

One thing that executives and employees agreed upon was that leadership is lacking – and companies are not focused enough on developing future leaders. Only 40 percent of South African executives say their company plans for succession and continuity in key roles, and just 37 percent report there is talent available in leadership positions to drive global growth. Similarly, 35 percent of employees say leadership at their company is equipped to lead the company to success.


Widening talent gap puts companies’ competitive edge at risk

Based on this report, companies and workers in South Africa are unprepared to take full advantage of advanced technologies. The need for skills such as analytics and cloud-based computing will grow, but few employees expect to gain proficiency in most of these areas – 14 percent of surveyed South African workers expect to be proficient in cloud in three years, and 35 percent expect to be proficient in analytics. Additionally, while 53 percent of South African executives say their company widely offers supplemental training programs to develop new skills, only 30 percent of employees say their company provides the right tools to help them grow and improve job performance.


Connecting HR to the business

Although executives in South Africa may realize they need to manage diverse, mobile, multi-generational employees, this report shows they don’t have the structure, strategy, culture, and resources to do so. The gaps between workforce needs and company capabilities are tremendous. For example, while survey respondents agree on the importance of training and education to organizational growth, companies still need clear metrics to justify investments. Similarly, a significant percentage of companies offer the rewards and compensation that employees actually value. Using evidence-based insights, HR has an unprecedented opportunity to strengthen its strategic role company-wide.


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Thứ Tư, 12 tháng 11, 2014

Innovation Helps Tear Down Walls

Bernd Leukert demonstrated how the developer community could help overcome technical boundaries, based on the Internet of Things and new s-innovations.

Many of the 4,000 participants at the SAP TechEd && d-code conference in Berlin had the opportunity to join in the huge open-air party on November 9 held to commemorate the 25th anniversary of the fall of the Berlin Wall. Helium balloons formed a border of light along the former path of the Wall as a symbol of the peaceful revolution. As they rose into the air, the Wall symbolically broke up over the skies of Berlin.


The keynote speech for the developer community also involved overcoming borders, but in the context of technology. Bernd Leukert, member of the Executive Board, Products & Innovation, demonstrated a variety of Internet-of-Things scenarios that link people and machines with one another. “The element that links all these scenarios is the SAP HANA Cloud Platform, which is open to the entire network and enables innovations 10 times faster,” said Bernd.


Big Data washroom and flashing wine bottles

Of course, no SAP TechEd would be complete without “Demo Guy” Ian Kimbell. He demonstrated how oenophiles and wine retailers will be able to benefit from the Internet of Things in the future. Sensors at the wine shop recognize Ian’s smartphone and have noted his preference for red wines. They also save his purchase history. When he approaches the shelves, the bottles of wine that match his profile most closely start to flash. When he removes a bottle, additional information appears on his smartphone. The wine retailer receives information about the customer, such as a heat map on the dashboard that shows the customer’s movements in the store.


Another example was initiated by Hagleitner, an Austrian customer specializing in toiletries. They equip their restrooms with sensors. “The sensors transmit the current data to the base station regularly,” explained Gernot Bernert. He is not, however, interested in the length of time that particular customers spend washing their hands. His aim is to create mathematical models that will make it possible to better predict the need for replenishing soap and paper supplies and optimize cleaning-staff assignments.


There was also news in the connected cars domain. SAP has teamed up with Shell and Volkswagen for an innovation project that will pave the way for a wide range of services aimed at making the lives of drivers easier, including mobile payments at filling stations.


s-innovations: Roadmap to simplicity

Bernd also announced the ignition of the next stage of the innovation rocket: solutions to help lines of business in industries to run simple in a digital and networked world. s-innovations drive simplicity by combining the power of the SAP HANA platform, SAP Fiori user experience, and SAP’s global cloud. The solutions will be offered in a variety of consumption models (public cloud [SaaS], managed cloud, and on-premise) to give customers the maximum possible flexibility.


SAP Simple Finance marked the first in SAP’s journey to help customers run simple. With its internally deployed SAP Simple Finance solution, SAP has already proven how a major customer demand can be made to work: simplicity. SAP Simple Finance helps to drive instant insight across finance while simplifying IT by eliminating aggregates, data redundancies and replications – making as an example quarterly and annual reports so laborious in the past. Bernd Leukert’s promise: Costs will be reduced while system flexibility and expandability are increased. The first external customer for SAP Simple Finance is the Australian La Trobe University in Melbourne.


“To reduce complexity, the right software experience is essential,” says Bernd. In a recently published blog on Industry 4.0, he examines the role of the IT specialist in the networked control of value chains and elaborates which new qualifications will be needed.


“Houston, we have a data problem”

Björn Goerke, head of Products & Innovation Technology, also recalled the fall of the Berlin Wall on November 9, 1989. “It was a very moving moment for me.” He then drew a link to another significant event in Berlin, John F. Kennedy’s famous speech in which he proudly proclaimed to the world – in German, no less – “Ich bin ein Berliner.” Two years previously, Kennedy had declared his vision of sending men to the moon and safely back to earth. It was a simple plan, but an extremely complex project. And even if they aren’t dealing with rocket science, companies often face this very problem today, according to Björn. “They know exactly where they want to go, but the journey is complex and full of resistance. Paraphrasing the fateful words from the Apollo 13 mission, it often means: Houston, we have a data problem.”


SAP HANA offers a solution to this data problem, because the platform processes all the data as if it were just a single dataset for both structured and unstructured data. This could be from social networks or geo data.


Björn spoke of “one truth, one platform, a uniform user experience”. He announced the next step in innovations for late November with SAP HANA SPS09.


At the end of his speech, he called on all the developers to participate in the enhancement of the SAP HANA Enterprise Cloud Platform and to build innovations on its foundation. He then quoted Ronald Reagan from his famous appeal at the Brandenburg Gate in 1987: “Tear down this wall!”


Learn more:


Read the news from SAP TechEd && d-code:






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Thứ Ba, 11 tháng 11, 2014

Sr. Manufacturing Project Engineer Job (Warren, MI, US)

Sr. Manufacturing Project Engineer-MFE0001330



Responsible for design, development, validation and control of major projects involving Conveyors and GA tooling; Machinery and Equipment, plant and manufacturing processes in a centralized manufacturing engineering activity. Considerable amount of creativity and initiative is required as well as a high level of independent judgment. Will be in a project leadership role where supervision and technical direction over other engineers and other engineering support personnel will be required.

- Propose and evaluate current and future manufacturing processes, especially in the General Assembly area.

- Directs the design, development and/or improvements of manufacturing processes and equipment

- Interacts on a regular basis with design and product engineering activities to determine manufacturing feasibility of future product design

- Provides technical direction to engineering support personnel and outside vendor design sources

- Coordinate the execution of major portfolio programs. Coordinate GM internal resources as well as contractor resources in both an office and assembly plant environment.

- Coordinates major projects with different functional groups within Vehicle systems as well as plant planners and M.E. staff.



Qualifications

- High level of engineering theory and principles of design with background in conveyor and GA tool design.

- Familiar with GM Conveyor standards, GM GAPIRC layouts, GM Bill of Process & Bill of Equipment.

- Strong Oral and written communication skills

- Extensive experience with project forecasting and financial reporting relative to project execution

- Background with GA MTTL & WITS documentation as it relates to program execution

- Demonstrated ability to work independently and with others

- High level analytical ability where problems are unusual and difficult

- High level of interpersonal skills to work effectively with others

- Extensive experience executing projects in an assembly plant environment.

- Familiar with GM processes and systems such as - Procurement Tracker, Construction Management, SAP, Contract Manager,



Education and Training

- College degree with major in Engineering or equivalent training

- Training in college level theoretical and applied mechanics, vibrations, fluid dynamics, physics, metallurgy, electricity thermodynamics, heat transfer and manufacturing techniques.

- Training in all standard construction safety programs



All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/ expression or protected veteran status.

Primary Location: US-MI-Warren

Posting Date: Nov 11, 2014, 7:07:17 AM - Dec 11, 2014, 10:59:00 PM

Job: Manufacturing


Understanding the Business Value of Talent Management in the Cloud

As cloud computing becomes the norm globally, it’s time to stop talking about TCO only, and start focusing on what really matters: the required business outcomes that change the conversation.


The savviest human resources (HR) organizations adopting cloud-based software have already realized the exponential value it generates across the entire company in attracting and retaining top talent.


Talent management remains one of the top three priorities for CEOs.

Yet according to the latest research from Oxford Economics, only 35 percent of surveyed executives worldwide believe the talent in leadership positions today is sufficient to drive global growth for their companies. If the lack of adequate leadership is a major impediment to achieving workforce goals ‒ and I believe this is the case ‒ then talent management is one of major challenges every company needs to address. The impact on companies can’t be overstated. According to research from PwC, one in four CEOs stated they were unable to pursue a market opportunity or had to cancel or delay a strategic initiative because of talent challenges. What’s more, the study also found that one in three is concerned that skills shortages will impact their company’s ability to innovate effectively.


The talent crisis is only getting worse as geographies and borders come down, and technology enables mobility of talent.


This is not just a conversation about talent management software. It is about what happens to how employees work, how managers manage, and how companies predict, plan and measure, by taking talent management to the cloud with the right software. I talk with SuccessFactors customers every day, and here are the types of things I hear:


Training and Development


“Whether it is video trainings creatable and viewable on mobile devices which quickly allow the transfer of knowledge, or workspaces connecting virtual teams globally, or forums to connect with customers and partners, our employees today demand access to collaboration platforms. They have to be as easy-to-use and accessible as the tools we have at home. People won’t tolerate going backward in technology at work.”



Real-Time Insights


“Connecting SuccessFactors data about employees in Employee Central to our SAP installations has drastically cut our administrative overhead, while providing real-time data on job costing. We immediately know who’s doing what work, what their skill sets are, and are able to trace back how we’re doing from a quality standpoint.”



Business Innovation


“We don’t need a whole bunch of IT people sitting around writing programs to interface things – it automatically happens. The information is already there, allowing us to focus our time on the important pieces, such as figuring out how we can create more business value for our internal and external customers.”



Strategic & Predictive HR

Tapping into the power of the cloud, HR is providing real-time answers that impact the business:



How can we ensure the right people with the right skills are in the right place—today and for the future?


How do we better engage our workforce knowing that engaged employees are more productive, profitable, customer-focused?


What if we change the compensation scheme? How will it impact engagement and retention?


How do we ensure that global compliance is in place to quickly and easily enter new markets?



Winning the talent war requires a fundamental rethinking of HR strategies – innovative new ways to find people, develop capabilities, and share expertise. HR has a new data-driven role in the creation of a culture that manages performance, retains and engages workers, and develops leaders with an entrepreneurial spirit.


Talent management in the cloud has astonishing powers to help companies not only address today’s toughest workforce challenges, but also everyone’s desire to simplify. CEOs have been talking about solving talent management for over ten years. Today we can do it. That’s why the future of HR is in the clouds.


This story originally appeared on SAP Business Trends.






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SAP to Deliver New Offering for Marketers

BERLIN — SAP SE today announced that the company is planning to combine insight with customer engagement to help marketers deliver increased precision, new audiences and more conversions. By using Facebook’s scalable Custom Audiences targeting capability, which enables marketers to onboard their first party customer data to effectively reach those people on Facebook, with SAP solutions for customer engagement, it is anticipated that businesses will be able to run simple by quickly and cost-effectively scale their campaigns and commerce initiatives. This solution is envisioned to also provide a closed loop that can track campaign performance from impression to revenue with a higher degree of precision. The announcement was made at SAP TechEd && d-code, being held November 11–13 in Berlin.


The SAP Customer Engagement Intelligence solution powered by SAP HANA will be designed to combine an SAP customers’ enterprise data on its customers with buying behaviors to better target advertising to the right individual at the right moment. The announcement includes plans for the solution to be able to create categories from enterprise data to reach subsets of customers more effectively using Facebook advertising. It is expected that this will enable marketers to cast a wider net for new customers by mapping an audience profile that a marketer creates using predictive buying propensity models within SAP Customer Engagement Intelligence to Facebook.


“Facebook is one of the leading digital advertising platforms,” said Kevin Ichhpurani, senior vice president and head of Corporate Business Development and Strategic Ecosystem, SAP. “SAP customers want to use Facebook to promote their brands, products and services. With this new offering to SAP Customer Engagement Intelligence, our customers will be enabled to more effectively find their target audience on Facebook, measure their ad spend and track conversations to give a more accurate and comprehensive picture of an advertising program’s effectiveness.”


Unveiled for the first time at the SAP TechEd && d-code, this planned solution is another step toward reaching SAP’s vision for omni-channel customer engagement and commerce: a vision that sees businesses combine rich insight with process execution to help simplify the way businesses engage with customers along the entire customer journey — including the moment of purchase — to help deliver great experiences across channels.


“It is clear that SAP wants to help marketers improve the accuracy of their campaigns and provide the granular, closed-loop ROI analysis that is often challenging in digital campaigns,” said Blake Chandlee, VP, Partnerships, Facebook. “We have a common goal of helping marketers reach the right audiences at the right time.”


For more information, visit the SAP News Center. Follow SAP on Twitter at @sapnews.


For more information, press only:
Jason Loesche +1 (484) 437 0015, j.loesche@sap.com, EST

Dorothea Sieber, +1 (650) 276 8661, dorothea.sieber@sap.com, CET

SAP News Center press room; press@sap.com


Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

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SAP to Advance Student Application Development Skills Globally With Cloud Program

BERLIN — SAP SE today announced the launch of a student cloud program that supports computer science, entrepreneurship and business studies at universities and colleges worldwide. SAP will provide eligible and selected students and faculty with complimentary access to a developer license for SAP HANA Cloud Platform, an open standards-based platform-as-a-service from SAP. SAP HANA Cloud Platform helps enable students and faculty to build modern user-friendly applications that can be consumed via mobile, tablet or desktop via SAP Web IDE. Students and faculty will also be able to integrate analytics into their mobile applications. This announcement was made at SAP TechEd && d-code, being held November 11–13 in Berlin.


“Empowering the next generation of software developers is a strategic initiative for SAP and we want to ensure students around the globe have access to our cutting-edge software that is dramatically changing the landscape of the business world,” said Steve Lucas, president, Platform Solutions Group, SAP. “By working closely with students and faculty SAP hopes to make software and application development a more strategic part of university curriculums worldwide.”


“To inspire student developers and entrepreneurs globally, SAP University Alliances is also announcing an ambassador program in conjunction with the student cloud program,” said Ann Rosenberg, vice president, SAP University Alliances. “This is an exclusive honor for four regional ambassadors to serve as a student developer evangelist for one year, providing them an opportunity to be recognized as a leader in cutting-edge innovation. They will inspire others with their innovative apps leveraging SAP HANA Cloud Platform and may be showcased at SAP events as well as through social media.”


SAP will also be providing online support and training to eligible and selected students and faculty to help provide smooth best-practice application development.


The SAP University Alliances program exposes students to leading SAP technologies and experts through networking and educational activities, social media and partner networking. The program reaches students worldwide, increasing their access to SAP solutions, careers and opportunities. SAP University Alliances also conducts popular innovation sharing events like SAP InnoJam events and application development programs globally.


For more information, visit the SAP News Center. Follow SAP on Twitter at @sapnews.


Media Contacts:
Julia Fargel, +1 (650) 276-8964, julia.fargel@sap.com, PST

Cathrin von Osten, +49 (6227) 7-63908, cathrin.von.osten@sap.com, CET


Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

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SAP Expands Cloud Solution Offerings

BERLIN — SAP SE today announced s-innovations, for lines of business in industries built on SAP HANA to help customers drive their digital and cloud transformations. Designed to deliver ultimate simplicity and instant value, s-innovations will set a new standard for business software in a complex and networked world. To help customers run simple, s-innovations aim to remove business and IT complexity end-to-end — consumption, user adoption, business decision-making and execution. s-innovations will be offered in a variety of consumption models — public cloud (SaaS), managed cloud and on premise — for maximum customer choice. This announcement was made at SAP TechEd && d-code, being held November 11–13 in Berlin.


“For over 40 years, SAP has been working with thousands of customers globally to help them overcome their most complex business and IT challenges,” said Bernd Leukert, member of the Executive Board of SAP SE, Products & Innovation. “We are now redefining the value of enterprise software with the simplicity of SAP Cloud powered by SAP HANA. The powerful combination of the SAP HANA innovation platform, our new user experience and SAP’s global cloud will allow companies across the globe to run simple and derive new business value in the digital era.”


Designed with SAP Fiori user experience and fully leveraging the new multi-tenancy functionality enabled by SAP HANA 9, s-innovations address the business priorities of individual lines of business, and work together on a common data and business process model with shared business semantics. With s-innovations, SAP envisions to help IT departments deploy modular innovations with an end-to-end digital experience, delivered in a global and secure cloud, for quick adoption and optimized IT cost. s-innovations will also provide easy onboarding, from the discovery of the solution via cloud trials to the deployment with pre-configured best practices, until the actual usage by business users.


SAP Simple Finance: First Step for Customers to Run Simple

The SAP Simple Finance solution marked the first step in the s-innovations roadmap to address the critical need for simplicity among the most complex finance processes and IT landscapes. Building on this foundation, s-innovations are planned to focus on the most essential business scenarios across lines of business, including key processes in finance, customer engagement and commerce, procurement project services and inventory management. s-innovations also include cloud solutions from SAP for lines of business, such as solutions from Ariba and SuccessFactors, SAP companies. This best-in-class offering will allow customers to define their own pace to the cloud based on their needs while keeping all the integration and business benefits of their existing SAP solutions. SAP anticipates it will continue to extend the scope of s-innovations in 2015 to deliver more end-to-end, role-based and industry-specific business scenarios.


Remaining true to the principle of delivering continuous value, SAP Business Suite customers will also be able to take advantage of s-innovations in a non-disruptive way.


SAP has an established ecosystem of more than 1,400 engaged with it in the cloud, including partners resellers, systems integrators, independent software vendors (ISVs) and outsourcing services providers. SAP will engage with its partners to support customers in their journey to run simple and deliver rapid value with s-innovations.


For more information, visit the SAP News Center. Follow SAP on Twitter at @sapnews.


For more information, press only:
Dorothea Sieber, +1 (650)-2768661, dorothea.sieber@sap.com, PST

Cathrin von Osten, +49 (6227) 7-63908, cathrin.von.osten@sap.com, CET
SAP News Center press room; press@sap.com


Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

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Thứ Hai, 10 tháng 11, 2014

Getting One Up on Downtime

With the new Zero Downtime Option, SAP is delivering a groundbreaking concept for the future of software maintenance.


The SAP project team responsible for developing the idea was recognized for its efforts when it received the prestigious Hasso Plattner Founders’ Award on October 20. This prize is awarded annually to employees who demonstrate innovative flair, entrepreneurial spirit, and a willingness to take risks in the pursuit of an exceptional goal.


Businesses and IT managers are painfully aware of the financial losses that occur when production stops or when inventory starts piling up in the warehouse. Even planned system maintenance downtimes can result in follow-on costs running into many millions of euros. Today’s global corporations, in particular, expect to be able to operate their systems 24/7 without interruption. And it is precisely this group of customer “heavyweights” that has been putting pressure on SAP to finally remove the curse of downtime for upgrades once and for all.


But the main motivation for the project was not purely financial, as project lead Christoph Luettge from SAP Cloud Lifecycle Management (CLM) explains. Enterprises, he says, tend to drag their heels when it comes to importing new software versions or performing system maintenance. He knows from experience that businesses tend to view any upgrade project as a “terrifying prospect, a taboo that is best avoided if possible.” But, as long as customers continue to cling to their outdated versions, SAP has little hope of bringing its innovations to them.


Which is why the topic of reducing downtime has been on SAP’s agenda for years. Although some progress had been made in the past, the real breakthrough didn’t come until recently, when Christoph and his fellow team members succeeded in developing a procedure known as the “Zero Downtime Option” that totally eliminates downtime. This is highly significant when you consider that a conventional ERP upgrade puts systems out of action for between 24 and 36 hours. A single hour of downtime costs a consumer goods manufacturer about US$1 million; in the financial sector, that loss figure is closer to US$8 million. The Zero Downtime Option is designed to allow customers to perform their upgrades whenever they want to and as often as they need to. And that applies equally to customer-specific systems containing custom enhancements and modifications. In either case, the system continues to operate normally throughout the upgrade.


What makes the Zero Downtime Option particularly attractive is that it is integrated in the Software Update Manager that customers use to install Support Packages and import enhancement packages. So there are no extra licensing costs to pay, and system administrators can perform upgrades as they did before.


Complete rethink

The new procedure promises a welcome escape from a dilemma that has plagued customers for years. Currently, when a company wants to import new software or maintain its systems, it has no option but to factor in a certain amount of downtime. This is to avoid conflicting database access between application users and the upgrade. One common solution to this problem is to create a complete system copy, or “clone”, for the upgrade. But this is both time-consuming and costly.


Mariusz Debowski from SAP Active Global Support explains, “In the past, our discussions focused on cloned systems – on how to replicate data efficiently. Ultimately, the solution we came up with was actually very different. But we didn’t make the crucial breakthrough in our project until we managed to abandon old ways of thinking.” It was only then the team realized database access conflicts actually only affect about a tenth of a percent of the entire database. The solution was therefore to replicate individual database tables rather than the entire system. This means that users can continue to access data in the original system during the upgrade; files are then intelligently merged once the upgrade is complete.


Hand in hand with customers

Close collaboration with customers was also key to the project’s success. As Volker Driesen, the project’s architect, reports, there were frequent discussions with customers right from the initial concept phase. This meant that the team could verify its proposals at an early stage and adapt them as the project progressed. Mariusz explains: “The downtime issue had been hanging over us for years, and the pressure from our customers to solve it was mounting. Ultimately, we were able to deliver a solution by collaborating closely with the customer base. It was a tough nut to crack, but we did it!”


The Zero Downtime Option has so far been developed for SAP ERP and SAP Extended Warehouse Management and has been available for deployment in projects at pilot customers since October. The first customers are already preparing to test the Zero Downtime procedure in their system environments and to deploy it for live upgrades. It will support other SAP solutions, including SAP Customer Relationship Management and those used in the banking sector, in the future.


No-downtime shift to the cloud


Project Lead Christoph Luettge



The Zero Downtime Option solves a significant problem for SAP’s installed customer base, but the project team is already turning its attention to SAP’s cloud operations as well. Gerhard Oswald, Member of the Executive Board and Head of the Scale Quality & Support Board area, comments: “This puts us in a league above other cloud companies and cements our lead in the cloud market.” That’s because, as a cloud supplier, SAP needs to guarantee the availability of its own systems, particularly if it wants to deliver innovations to its customers quickly and flexibly via this route.


Chris Lewis from SAP Active Global Support, who supports pilot customers for the Zero Downtime procedure in North America, agrees: “SAP is aiming for more than 50 million cloud users. In this new reality, there is no longer room for traditional SAP upgrades. New innovation without a single minute of downtime is an absolute necessity.”


The Zero Downtime project has resulted in more than ‘just’ a solution to a business necessity. In Christoph Luettge’s eyes, it reflects the mentality of SAP’s founders and their determination to see opportunities that others had overlooked in the past. “Zero downtime is an area where we can justly claim to have arrived there first,” he says.







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Thứ Sáu, 7 tháng 11, 2014

Why Design Matters in a Complex World

The buzz: Design.


In a world where everyone is expected to focus on execution, there’s a critical need to innovate everything from cars and shoes to enterprise software.


The answer to this dilemma? Design.


The notion of design is not just for designated “designers”. By leveraging design thinking methodology, we can solve the problems we know, and discover new problems and their solutions.


Wouldn’t your company benefit from the best practices of successful innovation teams, and from scaling design thinking globally to enrich the ways we work and live?


The experts speak.


Jason Mayden, MarkOne: “I am not a Designer. I am simply and humbly a bridge between the generations long past and the generations that have yet to come.”


George Kembel, Stanford D.School: “For innovation, prioritize learning over expertise, experimentation over planning, and collaboration over individual excellence.”


Sam Yen, SAP: “Beauty is only skin deep.”


Join us for Why Design Matters in a Complex World.






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Back to School: Lessons in Customer Service

The buzz: Customer service.


Far too many companies have been inducted into the Customer Service Hall of Shame for their less-than-stellar practices – anything from harassing customers who are trying to cancel a service, to fining a customer for posting a bad Yelp review.


How to stop this unfortunate trend?


Go back to school to revisit and relearn the modern fundamentals of exceptional customer service: how to use social channels for engagement, how to create an efficient self-service model, and how to put customer service at the heart of your marketing and brand experience.


School is in session. Are you ready?


The experts speak.


Shep Hyken, Customer Service Expert and Author: “Customer service is not a department. It is a philosophy to be embraced by every person in any position within an organization.”


Robin Fray Carey, Founder of Social Media Today: “I am not bound to win, but I am bound to be true.” (Abraham Lincoln)


Kai Petzelt, Senior Director of Product Marketing at SAP: “Businesses are no longer the sole creator of a brand; it is co-created by consumers through shared experiences and defined by the results of online searches and conversations.” (Brian Solis, Altimeter Group)


Join us for Back to School: Lessons in Customer Service.






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Retail: “Happy Hour” Shopping with SAP HANA

Retail margins are slim these days. That means it’s more important than ever to have the right products shelved at the right time. SAP HANA helps achieve this, and more.


We talked to SAP manager Alexander Kurtzahn, responsible for retail and wholesale solutions, about how SAP HANA is disrupting retail.


SAP News: Through your time at Tengelmann and KarstadtQuelle, and your experience as a service provider, you are very familiar with the retailer’s perspective. What has changed over the last few years?

Kurtzahn: It’s becoming ever more clear that retailers running systems that provide real-time access to all current data have more opportunities to address customers, which gives them a strong competitive edge. This parallels customers’ tendency to first browse in stores and then order online. Imagine that, while on a weekend ski trip, a nice winter coat catches your eye. You later find it in your favorite retailer’s online shop, but can’t quite decide whether you actually want to order it, so the retailer reserves one for you to try on in one of their stores. You then drive to the store to try on the coat. It would now be very annoying, for both you and the retailer, if the coat wasn’t in stock at the store.


The same principle applies to all scenarios in which customers are addressed through various buying channels. We are talking about omnichannel retailing, or omnichannel commerce, which means that all relevant data is available to the retailer in real time, and is always up to date.


So there is transparency across all branches…

What you get is ad-hoc transparency of stock, which is far from the current norm. Especially for retail companies dealing in fast-turnover products, such as supermarket chains like EDEKA, which has over 12,000 stores in Germany, achieving this is a real challenge, because up-to-date sales data has traditionally always been stored on-site in the cashier systems. The ultimate aim, however, should be to make stock and sales data for each respective branch accessible in real time.


SAP Customer Activity Repository, an SAP HANA cloud solution, makes this possible.


This solution went to market about one year ago and integrates sales and stock data in a single location, thereby enabling an overview of the entire situation.

That’s right, and the market has a real need for this kind of solution. Just recently there were reports about a supermarket chain’s drive-thru concept. It’s a simple idea: Customers pressed for time select and order the ingredients they need for their dinner through an online shop. Later that day, they pick up their pre-packed bag of goods from the drive-thru, only to find that several products are missing. Why is that? Because the centralized online shop site doesn’t make use of real-time stock data. It’s fairly obvious that this kind of mistake can ruin a business.


That makes a lot of sense. Now, clearly not every retailer operates a drive-thru. Can conventional stores also benefit from this type of system?

Our system knows how quickly certain products are likely to sell. If, for example, a store doesn’t sell any milk for a specified period of time despite being stocked with it, the system will draw attention to this. Maybe an employee forgot to fill the shelves? This would mean that although the store is adequately stocked, the product is not available to the customer.


It’s especially difficult to predict how long stocks of perishable items like fruit and vegetables are going to last. What’s the best approach here?

Swiss supermarket chain COOP, for example, adjusts its prognosis for the latter part of the day based on the morning’s sales, and places an appropriate second order at noon. Another retailer from Germany takes it one step further: Using our system, he estimates his sales for the rest of the day. If a Saturday afternoon prognosis suggests that not enough perishable goods will be sold before closing time, select items are sold at reduced prices, resulting in a kind of Happy Hour. This requires fast and precise analyses.


While customers may be shopping according to their individual tastes, similar shopping behaviors are found across the board. How can these be determined, and how can retailers benefit?

Someone who buys asparagus will often also add potatoes or white wine to their shopping cart. Someone buying whisky will frequently buy cola, and those buying beer will often also buy potato chips. These kinds of associations can be determined through what is known as cross-selling analysis, and stock levels can be adjusted accordingly.


But there are also product associations that are less obvious. One of our customers, for instance, identified a customer group that it was very interested in: Women between 35 and 45 who regularly buy premium cosmetic products. The retailer asked itself how it could motivate this group to shop at its stores more frequently. An obvious choice would be to expand the decorative cosmetics offerings. An analysis with our system, however, revealed that this group of impulsive cosmetics buyers also like to buy diet cola, and that offering this product increases cosmetics sales.


These kinds of insights are also of interest in the context of the annual talks held between suppliers and retail companies. How do these insights influence the dialogue?

If Samsung is in negotiations with large electronics chain retailers, such as Media Saturn in Germany, being able to simulate certain parameters on-screen is very advantageous. In the case of big brands such as Samsung, Apple, and Eizo, a deal may involve thousands of TVs, PCs, or screens. A wide range of factors such as volume, positioning, and promotion will all affect the offer. The aim is to make up to 500 potentially relevant conditions comparable. For this purpose, using the real-time condition management system gicom Vendor Profitability Planning & Analytics (VPPA) from our partner gicom is very helpful. And, since it’s not just a single article or supplier that needs to be optimized, the interconnected associations within the offered product range also play a role.


Consumer goods manufacturers will turn green with envy once they hear about the technological arsenal that retail is equipped with…

Well, to be honest, the margins in the consumer goods industry are already high enough to make retail the envious party, retail is in a better position to quickly adapt to customer needs when it comes to the availability of sales data and how up to date that data is. Companies like adidas or Hugo Boss are unlikely to care about this, because as retailers and wholesalers, they distribute and sell their own brands, and implement the appropriate SAP retail solutions correspondingly.


Photo: Shutterstock






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Thứ Năm, 6 tháng 11, 2014

Accenture and SAP Announce New Upstream Operations Management Solution to Simplify Monitoring and Managing Production for Oil and Gas Companies

HOUSTON and WALLDORF Accenture and SAP SE today announced a new version of the SAP Upstream Operations Management application, which enables oil and gas companies to improve the accuracy of production data and identify production-optimization opportunities.


“At a time when oil and gas companies need to optimize recovery due to decreasing production in conventional fields and marginally performing unconventional wells, SAP Upstream Operations Management can quickly identify under-performing wells and the underlying causes so that companies can develop action plans to get back on track,” said Johan Nell, Accenture’s Upstream segment lead. “Because the application is deeply integrated into SAP software, we can leverage the integrated data model from production and maintenance to finance and accounting information. This allows operators to ask new questions such as ‘What is my well-by-well profitability?’ or ‘Which unplanned maintenance events are causing me the biggest production upsets?’ The insight this can bring is essential when operators are dealing with an increasingly diverse mix of assets with higher well counts and complex production environments.”


As part of the expanding portfolio of solutions and services of Upstream Productions Operations by Accenture and SAP announced earlier this year, SAP Upstream Operations Management was co-developed to address these industry needs by the Accenture and SAP Business Solutions Group and is delivered by SAP.


SAP Upstream Operations Management can replace multiple legacy tools used to support the end-to-end process for field data capture, production allocation and deferment management by consolidating operational processes and detailed production information into a single enterprise system.


“In our recent oil and gas survey, almost half of operators said they are investing or planning to invest in production management. Improvements in production management can return considerable value,” said Jill Feblowitz, vice president at IDC Energy Insights. “The ability to identify and analyze deferred production to increase production and reduce downtime is a key capability for a majority of our respondents.”


In this new version of the application, field information can be automatically captured from real-time systems or entered manually using the latest SAP Fiori user experience interface technology, helping operators to reduce the amount of time spent entering and managing data.


The enhanced allocation engine can run on the SAP HANA platform and can process complex production scenarios. Since SAP Upstream Operations Management provides a single view of production volumes, it can be scaled to model and run an entire organization’s set of production networks in a single instance.


New production deferment tools allow operators to directly link production outages to maintenance events to provide an unparalleled level of insight into production issues. The application uses the leading SAP software as the backbone, with Accenture providing global capabilities for process design, system implementation and ongoing support services.


“SAP Upstream Operations Management allows operators to understand performance across the company with a scalable enterprise platform from SAP,” said Isabella Groegor-Cechowicz, SAP global vice president and head of the Oil and Gas Industry Business Unit. “We help oil and gas companies ‘run simple’ by enabling production managers to allocate volumes back to the wellhead, providing maintenance managers with capabilities to view and plan activities across an operations network, allowing asset managers to link data across assets, including the well level.”


For more information, visit the SAP News Center. Follow SAP on Twitter at @sapnews.


About Accenture

Accenture is a global management consulting, technology services and outsourcing company, with more than 305,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30.0 billion for the fiscal year ended Aug. 31, 2014. Its home page is www.accenture.com.


For more information, press only:
Guy Cantwell, Accenture, +1 281 900 9089, guy.cantwell@accenture.com

Justyna Devraj, Accenture, + 44 20 7844 0090, + 44 750 012 4567, justyna.devraj@accenture.com

Jason Loesche, SAP, + 1 (484) 437-0015, j.loesche@sap.com

SAP News Center press room; press@sap.com


Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

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