Thứ Bảy, 31 tháng 1, 2015

SAP Basis Administrator Job (Atlanta, GA, US)

SAP Basis Administrator-INF0010414



About the General Motors SAP Operations Team



The SAP Operations team is responsible to manage incidents, service requests and corrective CRs to avoid a potential interruption or reduction in the quality of a service to the GM Business Users. SAP Operations is focused on preventive, adaptive and corrective maintenance activities.



About the role:



- Monitor performance of SAP landscapes globally



- Maintain effective system maintenance procedures to ensure smooth, uninterrupted system operation.



- Monitor SAP system alerts and fix them as part of 24x7 support model



- Develop and implement system copies and data refreshes as required to support production schedules



- Develop and implement system migrations using appropriate basis tools to replicate production environments



Qualifications

Qualifications



Minimum Qualifications:



- Problem determination and troubleshooting



- System performance and tuning



- Systems administration and operations



- Perform installation, upgrades, system copies and configuration of Net weaver application and components



- Knowledge of backup and recovery scenarios



- Knowledge of technical infrastructure and networking



- Applying SAP maintenance for ABAP and Java applications



- Experience with installation of ECC 6.0 Java Portal XI/PI DMS BI/BW Business Objects;



- Experience with system monitoring application of software patches and OSS Notes



- Experience with data base monitoring.



- Specific operating systems skills preferred would be AIX and/or Linux; HPUX with an Oracle data base.



Preferred Qualifications:



- Masters Degree in Information Technology



- At least 5 years experience in Lead SAP Basis Monitoring, installation and configuration



- At least 5 years experience in Experience with installation of ECC 6.0 Java Portal XI/PI DMS BI/BW Business Objects.



- At least 6 years experience in Knowledge of backup and recovery scenarios



Why General Motors?



At GM, we’ve charged ourselves with one mission: to design, build and sell the world’s best vehicles. And to achieve our goals, we’re currently undergoing one of the largest Information Technology transformations in the history of the automotive industry.



GM IT is a leader in cutting edge technologies such as Mobility, Telematics, Mission-Critical Business Systems, Supercomputing, Vehicle Engineering, and Real-time Computing. We offer challenging positions for passionate professionals looking to get in on the ground-floor of a growing “Fortune 5” firm that is re-inventing IT with a laser focus on Innovation, Speed, and Business Value.



Join our team and experience Information Technology at a scale and pace not seen before!

Primary Location: US-GA-Atlanta

Posting Date: Dec 2, 2014, 2:54:59 PM - Ongoing

Job: Information Technology


Data Analyst Job (United States)

Data Analyst-SAL0005899



Provide data support to ensure successful product field action (recall) programs



• Create data investigations for product recall populations from investigation phase through field action release



• Coordinate data analysis with GM Safety Field Investigations Staff.



• Validate and refine populations as required



• Work with print supplier to obtain owner information for mailings and dealer reports



• Coordinate with supplier to mail owner communications within strict timelines



• Work with CIPS (Campaign Information Processing System) and GMVPS to provide accurate information for field actions.

• Release VINs into our CIPS system and map in SAP for global warranty/IVH for visibility to consumers and dealers



• Run data queries in CIPS system and GMVPS for Government reporting and ad hoc



• Work on system issues and improvements (includes UAT)



All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status.



Qualifications

Bachelors Degree or equivelant experience



High level of accuracy and attention to detail needed



• High level of proficiency with Microsoft Office products needed



• Understanding of Global Warranty, Quality, Field Actions systems a benefit



All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status.

Primary Location: United States

Posting Date: Jan 23, 2015, 4:12:45 PM - Feb 6, 2015, 10:59:00 PM

Job: Sales, Service & Marketing


Thứ Sáu, 30 tháng 1, 2015

The Disruptors: Hillarys Does the Smart Thing

The Disruptors is a series of short stories of customer innovation from around the world.


What makes a smartphone smart, and why is a UK manufacturer of window dressings so successful with its new smartphone app?

The smartphone has been one of the biggest disruptors worldwide in recent years, completely changing the way people live, work and play. But what exactly makes a smartphone smart?


Watch this video by The Guardian and SAP to find out what people think and what the experts say, and read the story of a UK manufacturer that did the smart thing when it came to developing an app for their field force.



Award-winning app, a favorite in the field

Ever notice how one size blind does not fit all windows? Hillarys, a UK manufacturer of made-to-measure window dressings, offers over four million size permutations and half a million product combinations.


So how the heck do their sales reps keep track of it all, even off-line when there’s no data signal? Well, they have SAMSON, a new Android app that runs on the SAP Mobile platform and is accessed on Samsung Galaxy devices. The app, which is tied into the company’s SAP systems for ERP and CRM, was developed when Microsoft announced it was discontinuing support for Windows Mobile.


“As an all-SAP outfit, it made sense to take advantage of SAP’s Afaria, to provide the security we needed via this mobile device management platform,” says Julian Bond, head of ICT at Hillarys.


The app is also popular with Hillarys’ salespeople,who bring their own device (BYOD) as the basis for the company’s enterprise app.


“With the Samsung Galaxy devices for accessing SAMSON,” says Bond, “advisors are more likely to use the smartphone for both work and personal use. By contrast, the devices they used to access the previous solution were usually left in a desk drawer outside of working hours.”


Using Agile software development techniques together with its SAP partner, AgilityWorks, it took Hillarys just six months to develop and go live with SAMSON. In fact, the company’s use of the Agile SCRUM methodology earned it a nomination in the 2014 UK Agile Awards, and Hillarys won the TechWorld Awards 2013 – Enterprise Software Project of the Year. Not bad for an app to measure curtains that didn’t need Windows.


Watch how agility works at Hillarys


Top image: Shutterstock






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SAP at Super Bowl XLIX: Fantasy Football 411

At Super Bowl XLIX, SAP Senior Correspondent Megan Meany teams-up with NFL.com Fantasy Football Analyst Michael Fabiano to get the 411 on the game: how it has grown from a niche passion to a multi-billion dollar industry and how SAP is making it more fun for fans.






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Omnichannel Banking Capitalizes on What Firms Have and Start-Ups Don’t

Running an errand at your local bank branch is no more necessary than slapping stamps on envelopes to pay your bills. There are better, easier ways to bank, and lots of people know it — people who will flock to the bank that offers the most convenient and personalized services across online, mobile and other channels.


Customers want to bank whenever and wherever, regardless of a branch’s location or business hours.

Customers want to bank whenever and wherever, regardless of a branch’s location or business hours.



This is the omnichannel banking experience.


“The Internet and mobile apps have whisked away the captive consumers who once frequented local branches,” INSEAD blogger Joerg Niessing stated last month. “There will be some casualties among the major banks in the next decade, if they don’t offer a holistic customer experience that Generation Y is expecting today.”


Tear Down Those Silos

Millennials aren’t the only ones who want to bank whenever and wherever, regardless of a branch’s location or business hours. Customers from all generations could make a transaction online one day, and the next day make an identical transaction via a mobile device — or they could start the transaction on one of these channels and finish it on another.


This presents a tremendous challenge for financial institutions, which are often involved in many types of banking, such as retail, corporate, credit cards and mortgages. But omnichannel banking is also an opportunity.


“It creates enormous value by de-siloing the resource that — more than any other — defines established banks’ advantage over the tech upstarts: vast reserves of customer data,” Niessing said. “With all the data at their disposal, banks can develop applications and financial products customized to the needs of individual customer segments, and market their existing portfolio more effectively.”


Beyond that, financial institutions could adopt SAP Omnichannel Banking solutions, which provide on-demand access to banking services on any device, anytime and anywhere. New content and enhancements released last month use predictive analytics and omnichannel technology to offer:



  • Comprehensive 360-degree view of customers

  • Real-time marketing, sales and services

  • Seamless digital banking across channels, such as mobile, social, the ATM and in-person


SAP is a uniquely capable provider of this technology and service because of its leadership in mobile, especially in mobile banking, as well as the company’s prowess in eliminating duplication across silos.


SAP Omnichannel Banking provides on-demand access to banking services on any device, anytime and anywhere.

SAP Omnichannel Banking provides on-demand access to banking services on any device, anytime and anywhere.



Transform and Roll Out!

“Innovations in mobile and online banking have created a much savvier banking customer,” Ross Wainwright wrote on SAP Banking View . “This customer is harder to sell to and quicker to move on to another bank when they see a more innovative or satisfactory service.”


And an “unprecedented” transformation is shaking up the British financial services sector, according to Norman Blackwell, who chairs Lloyds Banking Group, which announced 9,000 layoffs and 200 branch closures in October. The Group is going digital in response to “more fundamental change happening over the next 10 years than has happened over the last 200 years.”


Part of SAP’s pledge to help all of its customers Run Simple, Omnichannel Banking can help banks:



  • Sell better by retaining customers, converting loyalty into revenue and profitability

  • Service better by exceeding customer expectations anytime and anywhere on any channel

  • Market better by attracting more customers, as well as driving profitability and growth


“For the banks, omnichannel is a major opportunity to really understand their customers — their transactions and the channels they like — so they can better serve them and suggest the next best offer in a more personalized way,” Andy Hirst wrote on SAP Banking View . “This will help retain their loyalty and deepen relationships, something all banks desire.”


Follow Derek on Twitter : @DKlobucher


This story originally appeared on SAP Business Trends.

Photos: Shutterstock






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Thứ Năm, 29 tháng 1, 2015

Healthcare Check-Up: Decoding the Human Proteome

Scientists from the Technical University in Munich and SAP have teamed up to generate a comprehensive map of protein across the human body.


Using computer databases and the in-memory technology SAP HANA, it is possible to put the protein molecules into context in order to find commonalities and differences. Examining the proteins of a cell could help to fight diseases like cancer, diabetes, dementia and others. An infected cell can be differentiated from a healthy cell by its protein presence and levels. By looking at these cancer cells, scientists learn what is happening and by understanding which proteins are no longer functioning properly, they hope in the future to design better treatments to kill these cancer cells.







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Thứ Tư, 28 tháng 1, 2015

IDC Trends in 2015: How the Internet of Things Is Progressing

A three-year forecast for trends related to the Internet of Things (IoT) says cloud is the platform of choice for integrating data from machines and IT systems. Also: New security risks will emerge, and wearables will gradually replace smartphones.


Intelligent maintenance is probably the most tangible scenario to illustrate what the Internet of Things is, and what it will be capable of: IT systems constantly evaluate sensor data, providing key information about machine components that may need to be replaced. This reduces machine downtimes immensely. Yet the Internet of Things is predicted to permeate almost every industry. Data can be collected from practically any conceivable source, including traffic, sports, and at home. Soon even consumers won’t be able to avoid the new technology, with some likely to shun their smartphones in favor of wearables within the next few years. The central challenge of the next few years will be to ensure the security of this “new” data, and to derive meaningful conclusions from it.


The most important trends according to IDC:


1. Cloud as the central platform

The core challenge for companies will be data blending. Data is generated in a range of formats, but ultimately intended for holistic analyses. For this reason, 90% of companies are expected to manage the required conversion process using cloud platforms. This will reduce complexity, say IDC analysts.


2. New security risks in IT networks

Within the next two years, nine out of 10 IT networks will be confronted with new security threats. It will therefore be very important to understand the specific standards and protocols of every industry, ensuring the deployment of technology that meets their respective requirements for data security and IT security. “Security officers” will be needed to establish strict rules (IoT policies) for use of the Internet of Things.


3. Increased network proximity

IDC analysts predict that by 2018, the storage, processing, and analysis of data will take place in close vicinity of the networks in question. This means that security experts will need to maintain appropriate system landscapes, known as edge computing environments. These environments are primarily characterized by their ability to rapidly adjust to sudden spikes in network traffic. Ideally, this virtualization approach will in future also include the network as well as dedicated management of devices.


4. Need for additional network capacity

About 50% of all companies will be forced to adapt their IT networks to accommodate immense increases in data traffic. According to IDC’s estimates, one in 10 companies will be unable to deal with the tidal wave of data that is predicted to form over next three years, due to inadequate modernization and adaption of company networks.


5. New business models shape infrastructure

Collaboration with an ecosystem of service providers, and joint development of strategic roadmaps and IoT business models together with partners are only possible if you have a flexible infrastructure. Cloud computing, Bring Your Own Device (BYOD), and new services form an integral part of the modern business environment and are prerequisites for IoT success.


6. All industries will profit

The production, transportation, Smart City, and apps for end users industries currently account for more than 50% of all IoT projects. IDC analysts are convinced that in five years’ time, all industries will be investing, usually starting with pilot projects. One thing is clear: Employees with skills in data analysis, data storage management, or data integration will be more sought after than ever before.


7. Smart cities blazing the trail

In 2018, governments will spend more than a quarter of their total budgets on developing IoT-based solutions. There will be cloud-based IoT solutions, and the public sector will increasingly work together with the private sector. From a technical standpoint, the importance of location services, digital maps, and satellite imaging services will play an important role.


8. Industry-oriented platforms will emerge

Currently, 60% of all IT solutions are proprietary, meaning they are available only to user groups with the corresponding licenses. Developments in the IoT market are predominantly open-source solutions. Standardizing data transfer will be essential to guarantee effective interfacing between machines and IT systems. To achieve this, companies will increasingly be creating work groups in order to better comprehend the required efforts and take appropriate steps to achieve them.


9. Wearables are the smartphones of tomorrow

Within the next five years, wearables such as smart watches and smart glasses will have permeated the market. The challenge facing application developers will be to discover new associations and blend them on mobile devices to create useful services. One main aspect will be the seamless communication between personalized smartphones and wearables.


10. Millennials drive IoT forward

By 2018, millennials will represent 16% of the world’s population. They are a generation characterized by high affinity towards IT and treat it like the most normal thing in the world. It will therefore be necessary to rapidly develop new requirements and satisfy millennials’ thirst for new and constantly-evolving apps. According to IDC, one method of achieving this is agile product management. “Millennial thinking” will further accelerate the development of innovations, IDC says.


Useful Links:


Image: Shutterstock






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Thứ Ba, 27 tháng 1, 2015

SAP CEO: We’re Building Greatness for the Long Term

In an interview with Fox Business News from Davos, Switzerland, SAP CEO Bill McDermott lays out the company’s plan to dominate in the cloud.


“We’re going for it!” pronounced an upbeat McDermott to Maria Bartiromo of Fox Business News during an interview in snowy Davos, Switzerland, venue of the World Economic Forum. McDermott was referring to SAP’s plans to increase cloud revenue seven-fold by 2020 and dominate best-of-breed players in the cloud.


McDermott defended the company’s decision to make growth a bigger priority than profitability in the short term so that SAP is able to more rapidly grow its market share in the cloud. “We are building a company for greatness in the long term,” he emphasized, adding that the cloud will eventually become just as profitable as the core, if not more so.


Watch the full interview



Photo: Shutterstock






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Thứ Hai, 26 tháng 1, 2015

The Disruptors: Brazil’s Minas Gerais Drives Innovation in the Public Sector

The Disruptors is a series of short stories of customer innovation from around the world.


Mining for a Heart of Gold with SAP ERP HCM powered by SAP HANA

Emeralds, topaz and aquamarine are among the gemstones mined in Minas Gerais, Brazil’s second most populous state located in the heart of the country. A hotbed for gold miners and gold diggers since the 17th century, in modern times the state has become one of the largest economic forces in Brazil doing a brisk business in mining, agriculture and manufacturing. The state employs over half a million people to manage its economy, infrastructure and social programs, and until recently, it was all done manually. No wonder it was hard to keep track of investments, processes and employee data.


Fernanda Neves, the state’s Undersecretary for Human Resources, believes technology innovation is necessary to provide transparency and drive efficiency. That’s why she is thrilled with the State’s decision to implement SAP ERP HCM powered by SAP HANA.


“We’ll now have a real time window into data and processes. We’ll also have the tools to support the three fundamental pillars needed for growth in our State: personnel development, more value for citizens, and more efficiency in government operations.”


Eloy Tertuliano, account executive at SAP Brazil, says this implementation puts Minas Gerais at the vanguard of innovation in the public sector: “Not only will citizens get customized services, but technology will help the government build credibility with accurate data and better insight into spending.”


Image: Shutterstock






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Thứ Sáu, 23 tháng 1, 2015

Data Analyst Job (United States)

Data Analyst-SAL0005899



Provide data support to ensure successful product field action (recall) programs



• Create data investigations for product recall populations from investigation phase through field action release



• Coordinate data analysis with GM Safety Field Investigations Staff.



• Validate and refine populations as required



• Work with print supplier to obtain owner information for mailings and dealer reports



• Coordinate with supplier to mail owner communications within strict timelines



• Work with CIPS (Campaign Information Processing System) and GMVPS to provide accurate information for field actions.

• Release VINs into our CIPS system and map in SAP for global warranty/IVH for visibility to consumers and dealers



• Run data queries in CIPS system and GMVPS for Government reporting and ad hoc



• Work on system issues and improvements (includes UAT)



All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status.



Qualifications

Bachelors Degree or equivelant experience



High level of accuracy and attention to detail needed



• High level of proficiency with Microsoft Office products needed



• Understanding of Global Warranty, Quality, Field Actions systems a benefit



All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status.

Primary Location: United States

Posting Date: Jan 23, 2015, 4:12:45 PM - Feb 6, 2015, 10:59:00 PM

Job: Sales, Service & Marketing


Dateline: Davos – Day 2 at the World Economic Forum

Technology and innovation in the new global context is one of the hottest topics at the World Economic Forum in Davos.

SAP Executives Rob Enslin and Bernd Leukert give insights into how the Internet of Things and SAP’s Business Network expertise will simplify business and the lives of consumers.







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State of the Union: 5 Ways Technology Strengthens Infrastructure

Dateline: Davos – Day 1 at the World Economic Forum

From Davos, SAP’s Jennifer Alejandro sheds light on why the World Economic Forum matters for corporations like SAP more than ever before.






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Thứ Năm, 22 tháng 1, 2015

Senior Tax Analyst Job (Detroit, MI, US)

Senior Tax Analyst-FIN0004540



The Senior Tax Analyst position is located at GM’s corporate headquarters in Detroit. The work of the Senior Tax Analyst involves a high level of accounting and tax technical expertise, independent judgment, decision-making, accuracy, and initiative. Specific responsibilities of the Senior Tax Analyst position could include the following.

- Perform tasks under limited supervision related to income tax compliance, including tax returns, extensions, and estimated tax payments.

- Assist in the preparation of quarterly and annual income tax provisions and tax-related SEC disclosures.



- Prepare tax accounting journal entries, account reconciliations, quarterly variance analyses.

- Operate Sarbanes Oxley 404 tax controls and support related testing

- Coordinate with regional tax accounting and tax counsel teams, and with other internal and external business partners.



- Assist in tax planning and corporate tax initiatives, including integrating financial and tax related data into charts and diagrams.



- Provide support in the review of proposed and existing tax laws, regulations and rulings.

- Create project plans, solve problems, and develop new methods of analysis.



Qualifications



Basic Required:

- Professional Certification: Certified Public Accountant and Bachelor’s degree in Accounting or Finance or equivalent experience

- 2-6 years of income tax compliance and U.S. GAAP ASC 740 (Accounting for income taxes) experience in public accounting or corporate tax department



- Ability to prioritize assignments and manage work load within statutory and internal deadlines

- Well-developed computer and system skills, including experience with finance enterprise systems and tax compliance systems (e.g., SAP, OneSource)



- Demonstrated high levels of productivity and strong performance



Basic Preferred:

- Professional Certification: Master’s degree in Taxation or Accounting; other advanced degree or training

- Demonstrated effective analytical and problem solving skills



- Self-motivated, strong level of interpersonal, team and partnering skills



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Primary Location: US-MI-Detroit

Posting Date: Jan 5, 2015, 8:55:05 AM - Ongoing

Job: Finance


Thứ Ba, 20 tháng 1, 2015

Senior Analyst I Job (Detroit, MI, US)

Senior Analyst I-FIN0004790



GM is seeking outstanding individuals to join our Global Business Services (GBS) team to drive the transformation of business processes through change management, business ownership and stringent SOX controls. This position offers a great career opportunity in the newly formed Global Business Services Organization. The Global Business Services Organization was formed to Transform, Optimize and Sustain key GM business processes.



This person will work with their Global AR counterparts, as well as other GM organizations to drive efficiencies and commonize processes. They will also assist the SAP team on a core set of SAP modules. The ability to trouble-shoot and assist with complex issues is imperative.



We are looking for a team member with thorough accounting, finance, and process improvement capabilities. Work involves a high level of independent judgment, decision making, creativity and initiative.



This position will:



- Ensure policies, processes and controls are adequate and are consistently executed;



- Provide internal and/or external financial analyses, consultation and decision support;



- Lead the organization in continuous improvement and best practice initiatives including those impacting vendors, accounting, business partners, and our 3rd party service provider;



- Work with our 3rd party service provider to most efficiently deliver global AR services;



- Effectively communicate with team members and business partners timely & clearly;



- Re-engineer activities to gain efficiencies and eliminate waste;



- Analyze and review data to drive decisions and optimize processes;



- Assist with the SAP initiative



Qualifications

PROFESSIONAL QUALIFICATIONS:



- Bachelor’s Degree in Accounting or Finance or equivalent experience;



- Highly proficient computer skills in Microsoft Office (particularly Excel, Word, PowerPoint) and Outlook; technology-driven;



- High Attention to Detail;



- Demonstrated problem-solving and analytical abilities where problems are complex;



- High levels of initiative, creativity, independent judgment and decision making;



- Strong interpersonal skills and strong oral and written skills;



- Ability to network and collaborate cross-functionally; demonstrated commitment to teamwork and partnerships;



- Ability to prioritize assignments / projects and multi-task within restricted time constraints;



- Embrace and manage change



Desired Skills and Experience



- SAP knowledge



- 5+ year’s in Accounting, Vehicle Finance or related field



- Thorough knowledge and understanding of corporate policies and procedures



- Certifications indicating knowledge of accounting/supply chain/project management (i.e. CPA, PMP, CPIM, etc.)

Primary Location: US-MI-Detroit

Posting Date: Jan 20, 2015, 1:42:48 PM - Feb 19, 2015, 10:59:00 PM

Job: Finance


Thứ Hai, 19 tháng 1, 2015

Senior - IT Business Analyst Job (Grand Blanc, MI, US)

Senior - IT Business Analyst-INF0011184



Seeking a candidate for IT Business Analyst role in the Customer Care & Aftersales group of General Motors. The IT team is responsible for delivery of high impact business solutions to the CCA function, including large insourcing & product implementation projects. The Business Analyst role is responsible for partnering with the business organization to shape business requirements that effectively leverage technology, deliver system requirements and maximize business value to General Motors. The Business Analyst will also be responsible to optimize a product to achieve the business goals while maximizing return on investment. The Business Analyst will act as the primary point of contact for any requests related to new or enhanced service related to this product offering.



Major Job Duties and Responsibilities



- Support the development of business requirements (functional and non-functional)

-In support of project delivery, work with the business community to document and coordinate user acceptance testing and training plans.

- Serve as a liaison between the Business community and other IT Teams (i.e., Architecture, Project Delivery, Application Sustain, etc.)



- Assist Business Partners during insourcing applications, implementing SAP or eCommerce Projects



- Develop a thorough understanding of business processes, best practices, and available supporting technology & documentation



- Establishes and maintains relationships with key decision-makers at the top of the business, function, geography or organization as well as key tactical leaders. Uses extensive business knowledge at domain level to drive engagement for the largest Information Technology (IT) initiatives. Proactively engages in strategic business planning where there is IT impact; influences overall business strategies of customer organizations.

- Communicates strategic IT decisions and plans and works to achieve alignment at the top level of the business, function, or geography.

- Collaborate with the Program Management Office and Engineering/Architecture organizations to help shape/drive future project roadmaps to ensure product/service innovation implementation.

- Identifies the need for new IT processes as well as significant improvements to major IT processes and drives the development and implementation of those Leads or contributes to enterprise-wide solutions that impact multiple businesses, functions, and/or countries. Leads or contributes in a significant way to major projects or critical business processes.



Qualifications

Qualifications

Minimum Qualifications:

- 7-10 years of relevant experience in large or medium supply chain implementations, warehouse management, & logistics management



- Experience in data warehouse implementations

- Experience interacting with business customers and managing expectations



- Experience in measuring project success factors with respect to cost, schedule and quality



- Experience with requirements and test case development



- Experience in Agile projects, product management

- Knowledge of PMP/ITIL methodologies preferred

- In Depth knowledge of Business Analyst fundamentals, including requirements elicitation, elaboration and change management

- Demonstrated effective written and oral communication skills.

- Demonstrated problem-solving skills.

- Demonstrated basic collaboration, negotiation and facilitation skills.

- Experience with Microsoft desktop applications (Excel, Word, Powerpoint).



- Excellent communication skills



Preferred Qualifications



- Experience in working with development teams utilizing technologies such as Access, .NET JAVA and SQL Sever or Oracle database



- 7-10 years of experience in an IT service delivery role supporting business functions or performing a role on IT projects



- 3-4 years of experience managing teams



- Experience with supply chain applications, SAP Warehouse applications, or SAP Parts Planning applications



- In-depth understanding of business issues and data challenges of the organization and industry as a whole



- In-depth understanding of business process and how application(s) they represent support it



- Demonstrates critical skills such as collaboration, strong written and verbal communication skills and analytical capability



- Increased acumen for planning, strong time management skills and ability to multi-task and manage multiple projects



- Experience in modeling techniques such as Business Process Model Development, System Context Diagraming Development, Decision Tables and Tree Development and Wire Frame Development



- Have an understanding of how Structural Unified Modeling Language (UML) Diagrams and Behavioral Unified Modeling Language (UML) Diagrams work



- Have an understanding of Conceptual Data Models, Logical Data Models and Physical Data Models

Primary Location: US-MI-Grand Blanc

Posting Date: Jan 15, 2015, 1:59:55 PM - Feb 15, 2015, 1:59:00 AM

Job: Information Technology


SAP Business Process Automation by Redwood Introduced, Offering Customers Simplified Process Execution

To help our customers manage process execution more effectively, SAP has introduced the SAP Business Process Automation application by Redwood.


The solution automates business process execution across SAP and third-party software environments, allowing customers to easily adapt to changing customer and market demands; connecting people, applications and software systems.


Today’s CEOs expect their organizations to work smarter and simpler, while holding the line on costs. They expect each department to contribute to and take part in corporate success. Technology is so intertwined with today’s business operations that IT must help the business compete, innovate and grow. But multi-tiered business processes − running on a mix of custom and packaged applications and a variety of software systems and platforms – often bring along with them execution and performance issues.


SAP has found that our customers want the ability to improve process quality, continuity and consistency by connecting applications to the business processes they support. They also want this ability to be well-integrated with applications running on the SAP HANA platform to further improve the speed and accuracy of process execution.


Meanwhile, integration with applications running on the SAP HANA platform helps our customers adapt quickly to changing business requirements. SAP Business Process Automation enables our customers to integrate process management across their enterprise, helping to eliminate inefficient manual processes and reduce the risk of errors. The solution delivers a rapid return on investment with greater efficiency.


Growth, acquisition and technology evolution can also lead to process execution issues. SAP Business Process Automation provides a central point of control for executing processes across a company, helping eliminate the need to manage multiple scheduling tools separately. This also can simplify process execution management, reduce administrative overhead, and increase productivity for our customers.


For example, one of the responsibilities of the finance group at SAP customer The Dow Chemical Company is to manage the month-end financial close process across all of its subsidiaries and lines of business. As Dow Chemical has grown, this process has become exceptionally complex and time-consuming. Using e-mail and spreadsheets, closing cycles grew longer, and the group found it difficult to keep up with demand, which involved more than 1,000 different month-end close jobs.


To help simply this, Dow implemented SAP Business Process Automation, together with SAP Financial Closing cockpit. Dow has subsequently realized a number of tangible benefits, including increased efficiency, improved visibility and reduced costs. For more details, see the customer success story.


SAP Business Process Automation provides comprehensive management tools that offer outstanding visibility and control over business processes. A powerful visual editor allows customers to quickly and easily define how they want their process to execute, increasing their business agility and decreasing response time across their enterprise. Meanwhile, visual status indicators help them track important updates and live monitoring functionality flags all their key process milestones as they occur.


SAP-Business-Process-Automation


As business environments continue to accelerate, customers must act based on the latest data and respond quickly to new requirements. In-memory computing technology such as SAP HANA is transforming the speed at which SAP’s customers can process data and turn it into meaningful information. Accurate event-driven process automation and execution is key to helping them leverage the full potential of these high-performance environments.


Business processes evolve so quickly that developing and maintaining application-specific connectors to support them is often quite challenging. To help customers keep pace with change, SAP Business Process Automation enables a service-oriented approach to automation. The solution facilitates integration between legacy and service-oriented architecture (SOA) environments. It also creates a central infrastructure for managing and integrating workloads for legacy, existing and future applications by providing a common set of reusable, immediately available services for process automation.


Automation helps reduce errors and improve accuracy and process consistency, reducing costs and accelerating time to value. Meanwhile, complete process transparency and auditability helps lower the risk of business compliance liability. SAP Business Process Automation enables some of the most complex process executions, thus reducing custom development requirements for complex processes. And advanced visual tracking tools help customers manage by exception, freeing them to focus on more high-value activities.


SAP Business Process Automation provides a dynamic, event-driven architecture that enables flexible, real-time process execution. The solution helps customers eliminate manual processes that can slow down in-memory computing environments such as SAP HANA. In addition, managing the process execution of applications running on SAP HANA helps harness real-time intelligence for improved decision making overall.


Erik Fischer is global partner director for SAP Global Partner Operations.

Top Image: Shutterstock






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Thứ Năm, 15 tháng 1, 2015

SAP Global Risk and Compliance (GRC) Business Lead Job (United States)

SAP Global Risk and Compliance (GRC) Business Lead-SAL0005675



General Motors is in the midst of one the world’s largest SAP implementations. The global SAP implementation is a key enabler for the end to end transformation of GM’s global business, including Customer Care and Aftersales (CCA). GM is seeking an outstanding individuals to join the CCA SAP Implementation Team to drive the deployment of our Global Aftersales Template across the company. This position offers a great career opportunity in the newly formed Global Business Solutions Organization, which was formed to champion the company’s business transformation in GM’s dynamic aftersales business.



This is a chance to develop your skills and expand your capabilities across a core set of commercial SAP modules in a vibrant global organization. You will have the opportunity to grow and be recognized as a leading SAP business professional working with SAP’s Service Parts Management software solution, which is considered one of SAP’s key growth opportunities. This is in perfect strategic alignment with GM’s vision for growth and globalization in the Aftersales business sector.

This position is responsible for the Governance, Risk, and Compliance (GRC) responsibilities related to SAP during deployment and sustaining the business .



This position will report to the Global CCA Business Leader.



Responsibilities:

•Subject matter expert within the Global Center of Excellence for the business on the Governance, Risk and Compliance Module of SAP



•Establish the Process Risk Management Strategy and work with IT to implement



•Support the Global Business Leads to design SAP roles

• Work with the Global Business Leads and OCM to map Business roles

• Perform Segregation of Duty (SOD) analysis on roles



• Assist in the developing mitigating controls related to SOD issues (roles and user level)

• Work with the Global Business to develop Firefighter Roles

• Support the Firefighter IDs process – approval process and log review

• Maintain and approve changes to roles design

• Maintain and update role mapping with t code updates (Point of Contact with the Global Business Lead)

• Update rule set with new transaction codes and roles

• Acts as the liaison with GM Audit Services

• Assist with user training (supports the Organizational Change Management TCM team)



Qualifications

-

Qualifications

Basic Required Skills:

• Demonstrated process improvements skills and ability to quickly understand complex transactions and their impact controls and processes.

• Ability to challenge the "status quo" and embrace change.

• Ability to multi-task within restricted time constraints and prioritize assignments

• Knowledge of U.S. GAAP accounting, financial controls and Sarbanes Oxley principles

• Skilled in MS Office products with an emphasis on Excel, MS Visio, and PowerPoint

• Highly developed oral and written communications skills

• Ability to network and collaborate cross-functionally.

• Project and Change management skills

Years Experience Required

3-5 control experience

Additional experience Preferred: SAP - GRC

Exposure to SOX and Risk Management Program also preferred



Education and Training

• Bachelor’s degree in Accounting, Finance, or Business Administration, IT

• MBA preferred



All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status.

Primary Location: United States



Other Locations

US-MI-Grand Blanc

Posting Date: Jan 14, 2015, 8:18:16 AM - Feb 13, 2015, 10:59:00 PM

Job: Sales, Service & Marketing


Will Berlin Out-Innovate Silicon Valley?

The latest high-tech buzz out of Europe has Berlin emerging as the next Silicon Valley.


Attracted by Berlin’s relatively cheap office space and affordable lifestyle, entrepreneurs from around the world are settling in and cranking out innovations including big data, cloud, e-commerce, and business-to-consumer solutions. Some experts say Berlin’s diverse startup community has a unique blend of creative talent well-aligned to the next generation of technology that focuses on people first.


“There are many different kinds of creative startups in Berlin, not just in technology, but in fashion, marketing agencies, biotech, media, consumer companies and other areas,” said Nicole Dufft, Vice President at PAC, an industry analyst firm based in Germany. “We see a lot of movement in Berlin bringing design and technology together to create new user-centric business models. This is an important focus globally for the future of technology.”


Dubbed by some as Silicon Allee, Berlin’s startup community is fueled by an increasingly international, hip population plus nearby universities and research institutions including the Hasso-Plattner Institute in Potsdam. “The design thinking school founded by Hasso Plattner of SAP reflects this trend, bringing different discussions together to build user-centric services for digital and non-digital services,” said Dufft.


It’s not just about the technology

With eight full-time and five student employees working in a loft-like office in the heart of Berlin, startup Sablono epitomizes the city’s innovative spirit. The company develops software that aims to simplify construction project management for cost-efficiency. A native Berliner, Co-founder and Co-CEO Lukas Olbrich didn’t originally see himself in technology. “I always wanted to be an architect and create things,” he said. “I didn’t see myself in technology but found an interest in programming. I suppose to some extent I wanted to be an entrepreneur. I just didn’t know that’s what it was called.”


Olbrich is especially jazzed by the business and technical support his company has received since launching its software powered by SAP HANA. This has included funding from Hasso Plattner Ventures, and hands-on workshops and advice from technology and business development experts at the SAP Innovation Center in Potsdam.


“We may be a small startup but SAP takes us very seriously,” said Olbrich. “Every department in our company has worked with the SAP Innovation Center. We were able to invite members of the construction industry to design thinking workshops to help us in ideation for the software. This year one of the most exciting things that’s happened was the marketing video describing our relationship with SAP.”


Intensive mentoring is a critical component of SAP’s strategy that revolves around the company’s partner ecosystem. “We bring startups close to SAP technology, and help them achieve breakthrough value in new segments,” said Markus Noga, Head of Research Partners and Startups at SAP. “Sablono is a great example of what happens when partners co-innovate with SAP to cover the full value chain for our customers.”


SAP is also sponsoring the recently opened Berlin office of TechStars, a technology accelerator that invests in startups worldwide.


Alternative culture is the Berlin ethos

Of course there are a slew of cultural and legal differences between Berlin and Silicon Valley that defy direct comparisons. United States-based industry analyst Josh Greenbaum, Principal of Enterprise Applications Consulting, said, “Silicon Valley has access to talent and capital, and a very free-wheeling business culture that makes it very easy to start a company with very little bureaucracy and capital investment, Creativity is Berlin’s birthright, and has always attracted that kind of person. The question is can it have those structural components as well?” he asked.


Local influencers agree Berlin’s community of innovation is distinguished by everything from Germany’s stricter labor laws to the values of the players themselves. “Startups here are striving to work in a more open, flexible way and to be creative by bringing good ideas to market,” said Dufft. “They want to make money, but there’s more of a focus on alternative culture. Conspicuous consumption is not well-respected even though being successful is.”


Despite the influx of entrepreneurs in Berlin, the cultural divide between Germany and the United States is also enormous in terms of career aspirations. “Recent studies show that young professionals and students [in Germany] are pretty conservative. Their major interest is to go to large companies and less to pursue entrepreneurship,” said Rϋediger Spies, Vice President at PAC.


Duffts thinks the German culture with its historical intolerance for risk-taking is also an impediment. “Openness to failure is necessary to entrepreneurship.”


Investments add to allure

Berlin’s startup community has significant growth potential, backed by Chancellor Angela Merkel’s pro-science government, along with state-funded institutions like Investment Bank Berlin (IBB), and private co-investors. A recently published report from McKinsey, entitled “Berlin Builds Businesses,” predicts the city could gain 100,000 jobs by 2020 by becoming Europe’s startup hub.


Spies also noted the city’s infrastructure build-out, plans for a new airport, and slightly eased working permit restrictions. “There’s too much momentum in Berlin because of missing alternatives in Germany. You need to be in Berlin if you’re a startup.”


Follow me @smgaler


Photo: Shutterstock






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Data Quality Analyst Job (Grand Blanc, MI, US)

Data Quality Analyst-SAL0005688



GM is in the midst of one the world’s largest SAP implementations. The global SAP implementation is a key enabler for theend to end transformation of GM’s global business, including Customer Care and Aftersales (CCA). GM is seeking an outstanding individuals to join the CCA SAP Implementation Team to drive the deployment of our Global Aftersales Template across the company. This position offers a great careeropportunity in the newly formed Global Business Solutions Organization, which was formed to champion the company’s business transformation in GM’s dynamic aftersales business.



This is a chance to develop your skills and expand your capabilities across a core set of commercial SAP modules in a vibrant global organization. You will have the opportunity to grow and be recognized as a leading SAP business professional working with SAP’s Service Parts Management software solution, which is considered one of SAP’s key growth opportunities. This is inperfect strategic alignment with GM’s vision for growth and globalization in the Aftersales business sector.



Support InfoSphere Validation of Conversion Data for SAP Testing and Deployment.



Support ongoing Data Quality checks and issue resolution for Global SAP Environments.



Participate in investigation of new Master Data Requirements (SAP & Legacy Systems)



Support activities surrounding resolution of Production SAP Data Issues



Maintain Data requirements for New Interfaces



Support Data Conversion activities for future launches



Monitor project deliverables identified as having master data impact



Complete special projects as required



Qualifications



Required:



Strong relationship building skills; ability to effectively interact with cross functional teams.



Strong oral & written communication skills.



Detail and task oriented skills.



Flexibility for early morning and late evening conference calls with other GM global regions.



Experience with Engineering, Customer, or Vendor Data.



Preferred:



Project /Program Management experience.



Cross-functional experience in business processes, data and systems.



Creative individual willing to think out of the box to come up with solutions to complexdata issues.



All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status.

Primary Location: US-MI-Grand Blanc

Posting Date: Jan 14, 2015, 8:58:43 AM - Feb 13, 2015, 10:59:00 PM

Job: Sales, Service & Marketing


Global Systems Reporting Analyst Job (United States)

Global Systems Reporting Analyst-SAL0005681



GM is in the midst of one the world’s largest SAPimplementations. The global SAP implementation is a key enabler for theend to end transformation of GM’s global business, including Customer Care andAftersales (CCA). GM is seeking an outstanding individuals to join theCCA SAP Implementation Team to drive the deployment of our Global AftersalesTemplate across the company. This position offers a great careeropportunity in the newly formed Global Business Solutions Organization, whichwas formed to champion the company’s business transformation in GM’s dynamic aftersalesbusiness.



This is a chance to develop your skills and expand your capabilities across acore set of commercial SAP modules in a vibrant global organization. You willhave the opportunity to grow and be recognized as a leading SAP businessprofessional working with SAP’s Service Parts Management software solution,which is considered one of SAP’s key growth opportunities. This is inperfect strategic alignment with GM’s vision for growth and globalization in the Aftersales business sector.



Participate in commonization activities for GlobalReporting Data Requirements (i.e.Global Sales and Financial Reporting Data Requirements).



Participates in definition of CCA Global/Regional Reporting requirements



Supports the identification of Reporting GAPS and investigate/recommend reporting options



Develops Reports using data from SAP and Legacy systems



Supports Training activities



.



All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status.



Qualifications

Strong relationship building skills; ability to effectively interact withcross functional teams.



Strong oral & written communication skills.



Detail and task oriented skills.



Flexibility for early morning and late evening conference calls with other GM global regions.



Proficiency in Microsoft Access, Excel, Word and Powerpoint



Proficiency in Visual Basic for Applications



Proficiency in SAP BW/BI Report Generation.



Proficiency in using SAP transactions (i.e. SE16/SQVI) to solve business issues.



Creative individual willing to think out of the box to come up with solutions to complex data issues



All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status.

Primary Location: United States



Other Locations

US-MI-Grand Blanc

Posting Date: Jan 14, 2015, 8:57:55 AM - Feb 13, 2015, 10:59:00 PM

Job: Sales, Service & Marketing


Thứ Tư, 14 tháng 1, 2015

Project Coordinator Job (United States)

Project Coordinator-FIN0004771



OVERVIEW AND OBJECTIVES:



This is a newly created position, reporting to the Global Procurement Transition Manager. The role of the Project Coordinator is to develop, coordinate and drive project plans for Indirect Procurement Operations projects, working closely with the Operational Excellence team, Indirect Material (IM) subject matter experts and other projects as assigned.



Additionally, the Project Coordinator will:



· Develop, communicate, track and drive assigned project plans and activities



· Facilitate project meetings: creating and communicating meeting invitations, agendas, minutes, and action items



· Develop effective Communication Plans and process documentation to support all project activities



· Facilitate communication and reporting as appropriate with all internal and external stakeholders



· Demonstrate the ability to communicate (verbally and in writing) effectively with senior executive stakeholders and senior business leaders of departments



· Demonstrate the ability to organize and work effectively with complex global projects teams within GM or with BPO providers



· Support IM project activities; including site assessments, current / future state mapping, development of policies, processes, KPIs and implementation activities, as required.



Qualifications

PROFESSIONAL QUALIFICATIONS:



· 2-3 years of applicable project management experience



· Familiarity with Indirect Materials Management processes and policies



· · Experience at working in a team-oriented, collaborative environment is essential



· Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities



· Ability to react to project adjustments and alterations in a prompt and efficient manner



· Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines



· Persuasive, encouraging, and motivating



· Ability to elicit cooperation from a wide variety of sources, including upper management, manufacturing personnel, and other departments



· Ability to defuse tension among project team or other stakeholders, should it arise



· Ability to drive successful completion of projects



· Strong written and oral communication skills



· Strong interpersonal skills



· Must be able to learn, understand, and apply new technologies



· Customer service skills are an asset



· Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial



Knowledge Skills: Company Policy, Project Management, Indirect Materials Procedures, Indirect Materials Best Practices, Operational/Process Management, Procurement Process, Sourcing Process, System and Technology



PC Proficiency: MS Office Suite (Word, Excel, PowerPoint, Access, Project), Reporting & Analysis Tools, ERP systems - preferably SAP



KEY COMPETENCIES:



· Organizing: Marshals resources (people, funding, material, support) to get things done; orchestrates multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.



· Teamwork: Works effectively with team or those outside the formal line of authority to meet customers' needs and accomplish goals; demonstrates commitment by visibly supporting the work and decisions of the team; finds common ground with others with different work styles; offers assistance and support to others; maintains a constructive, positive outlook in working with others.



· Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.



· Decision Making: Makes sound decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressures; able to make quick decisions; makes decisions based upon a mixture of analysis, wisdom, experience and judgment; sought out by others for advice and solutions; uses rigorous logic and methods to solve difficult problems with effective solutions; can see hidden problems; looks beyond the obvious and doesn’t stop at the first answer; can decide and act without having the total picture; can effectively cope with change.



· Drive for Results: Takes prompt action to achieve objectives; is positive; can be counted on to exceed goals successfully; is very bottom-line oriented; steadfastly pushes self and others for results; pursues everything with energy, drive, and a reason to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.



· Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; doesn't blame others for his/her own mistakes or misrepresent him/herself for personal gain or protection.



· Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact.

Primary Location: United States

Posting Date: Jan 14, 2015, 11:28:42 AM - Feb 28, 2015, 10:59:00 PM

Job: Finance


Project Coordinator Job (United States)

Project Coordinator-FIN0004771



OVERVIEW AND OBJECTIVES:



This is a newly created position, reporting to the Global Procurement Transition Manager. The role of the Project Coordinator is to develop, coordinate and drive project plans for Indirect Procurement Operations projects, working closely with the Operational Excellence team, Indirect Material (IM) subject matter experts and other projects as assigned.



Additionally, the Project Coordinator will:



· Develop, communicate, track and drive assigned project plans and activities



· Facilitate project meetings: creating and communicating meeting invitations, agendas, minutes, and action items



· Develop effective Communication Plans and process documentation to support all project activities



· Facilitate communication and reporting as appropriate with all internal and external stakeholders



· Demonstrate the ability to communicate (verbally and in writing) effectively with senior executive stakeholders and senior business leaders of departments



· Demonstrate the ability to organize and work effectively with complex global projects teams within GM or with BPO providers



· Support IM project activities; including site assessments, current / future state mapping, development of policies, processes, KPIs and implementation activities, as required.



Qualifications

PROFESSIONAL QUALIFICATIONS:



· 2-3 years of applicable project management experience



· Familiarity with Indirect Materials Management processes and policies



· · Experience at working in a team-oriented, collaborative environment is essential



· Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities



· Ability to react to project adjustments and alterations in a prompt and efficient manner



· Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines



· Persuasive, encouraging, and motivating



· Ability to elicit cooperation from a wide variety of sources, including upper management, manufacturing personnel, and other departments



· Ability to defuse tension among project team or other stakeholders, should it arise



· Ability to drive successful completion of projects



· Strong written and oral communication skills



· Strong interpersonal skills



· Must be able to learn, understand, and apply new technologies



· Customer service skills are an asset



· Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial



Knowledge Skills: Company Policy, Project Management, Indirect Materials Procedures, Indirect Materials Best Practices, Operational/Process Management, Procurement Process, Sourcing Process, System and Technology



PC Proficiency: MS Office Suite (Word, Excel, PowerPoint, Access, Project), Reporting & Analysis Tools, ERP systems - preferably SAP



KEY COMPETENCIES:



· Organizing: Marshals resources (people, funding, material, support) to get things done; orchestrates multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.



· Teamwork: Works effectively with team or those outside the formal line of authority to meet customers' needs and accomplish goals; demonstrates commitment by visibly supporting the work and decisions of the team; finds common ground with others with different work styles; offers assistance and support to others; maintains a constructive, positive outlook in working with others.



· Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.



· Decision Making: Makes sound decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressures; able to make quick decisions; makes decisions based upon a mixture of analysis, wisdom, experience and judgment; sought out by others for advice and solutions; uses rigorous logic and methods to solve difficult problems with effective solutions; can see hidden problems; looks beyond the obvious and doesn’t stop at the first answer; can decide and act without having the total picture; can effectively cope with change.



· Drive for Results: Takes prompt action to achieve objectives; is positive; can be counted on to exceed goals successfully; is very bottom-line oriented; steadfastly pushes self and others for results; pursues everything with energy, drive, and a reason to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.



· Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; doesn't blame others for his/her own mistakes or misrepresent him/herself for personal gain or protection.



· Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact.

Primary Location: United States

Posting Date: Jan 14, 2015, 11:28:42 AM - Feb 28, 2015, 10:59:00 PM

Job: Finance


Thứ Ba, 13 tháng 1, 2015

Tea for Two: Steve Lucas, President of Platform Solutions at SAP

“Tea for Two” is a series of conversations with between SAP Senior Correspondent Paul Taylor and different technology and business leaders at SAP.


Today’s guest is Steve Lucas, president of Platform Solutions at SAP, discussing about SAP HANA, the Internet of Things and smart sensors.



Watch all episodes of Tea for Two here.





via SAP News Center http://ift.tt/1u2CrDw

SAP Business Analyst Job (Warren, MI, US)

SAP Business Analyst-FIN0004436



Global Business Services- SAP Request to Pay Business Analyst



GM is seeking for outstanding individuals to join our Global Business Services team to drive the transformation of business processes through the implementation of Global SAP projects. This position offers a great career opportunity in the newly formed Global Business Services Organization. The Global Business Services Organization was formed to Transform, Optimize and Sustain key GM business processes.



The Global SAP implementation is a key enabler for the end to end transformation of GM’s Global Business processes, including across the global Request-to-Pay process environment. This is a chance to develop your skills and expand your capabilities across a core set of SAP modules in a dynamic global organization. You will have the opportunity to grow and be recognized as a leading SAP business professional.



About the role:



This Analyst position will have responsibility for the following work scope activities:



Deployment

- Work with and deploy leading Request to Pay technologies from SAP including ECC, SAP Sourcing and/or SRM

- Responsible for deploying large scale global SAP systems and business process and associated implementations as well as smaller, faster innovative initiatives within the construct of the larger global business across the enterprise

- Conduct user training and on site deployment routines

- Verify and validate data migrations

- Support change management to ensure end user understanding and acceptance of the business process changes that the Request to Pay deployments will require

- Identify improvement opportunities to optimize GM’s Request to Pay Process and enabling technologies end to end



Solution Enhancement

- Develop business process solutions to existing and emerging opportunities

- Partner with business counterparts in the Request Management, Sourcing, Contracting area to enable industry best practices and SAP best practices

- Meet regularly with stakeholders to work on the improvement definition and creation of business cases to support changes

- Create business requirements for solution enhancements across the Request to Pay SAP environment

- Create context charts, process flow documents, business requirement documents, as needed

- Participate in system enhancement projects to support the new business requirements including participating in technical reviews and leading User Acceptance Testing signoff to ensure solutions meet both functional and quality requirements.

- Support creation and lead delivery of training materials as needed to foster a more effective use of SAP systems by the user community



Center of Excellence

- Provide system support related to deployments

- Provide level 2 support to users of the system

- Be a mentor for Reporting and KPIs and metrics within assigned subject area

- Perform problem root cause analysis to implement solutions that prevent problem reoccurrence

- Interact weekly in sessions with Super Users/Local Process Owners reviewing status of all SAP business activities including on Projects, Enhancements, Incident tracking, etc. as well as major milestones and expected deliverables (i.e. template release testing, minor release activities)

- Provide regular updates to leadership

- Develop documentation to facilitate on-going support

- Prepare reporting to communicate the status of issue resolution to Business Management and to identify trends for opportunities to improve the stability of the system



Qualifications

Qualifications



Required Qualifications:

- Bachelor’s degree in Engineering, Business, Information Technology

- Business Experience in a Request to Pay function (Purchasing services)

- Experience utilizing or deploying SAP ECC (MM)

- Ability to coordinate tasks and priorities across multiple projects

- Highly motivated with excellent team work skills and customer focus

- Strong Communication and Interpersonal Skills



Preferred Qualifications

- Minimum 3 years of experience in leading SAP projects for deployment (Blueprint through implementation)

- Direct Purchasing, Logistic services procurement

- Automotive experience

- Experience utilizing or deploying SAP Supplier Relationship Management (SRM), BI/BW/Web Intelligence and Sourcing Solutions, WM.

- Business Process Optimization/Re-engineering Experience

- Strong Communication and Interpersonal Skills



Primary Location: US-MI-Warren also Renaissance Center GM Global HQ Detroit, MI

Primary Location: US-MI-Warren

Posting Date: Jan 12, 2015, 12:08:46 PM - Ongoing

Job: Finance


Thứ Hai, 12 tháng 1, 2015

The Bank of the Future is in Retail with Omni-Channel Mobile Payment

The annual National Retail Federation (NRF) 104th Annual Convention and EXPO, “Retail’s BIG Show,” takes place in New York in January and one of the big topics this year is mobile payment. SAP helps retailers establish themselves as banks and save money, while they gain more customer information,and simplify processes.


The bank of the future may well be as close as your local retailer. With hundreds of convenient physical outlets, retailers are in constant touch with consumers on a daily basis, making them ideally suited to be one of the new industries extending into financial services. Products like eWallet and mobile payments, combined with convenient locations, are also helping accelerate the financial inclusion of under-served populations in the developing world.


Leading retailers around the world are already moving toward acting as banks, and they need mobile payment capability to serve the new next-generation consumer. These next-generation consumers are adopting the Internet of Things (IoT) at a record pace and expect seamless payments at all touch points and on all devices.


To address this digital banking revolution, SAP developed an innovative omni-channel mobile payment cross-industry solution, which connects different payment sources like point-of-sale (POS), mobile and others devices via SAP Mobile platform to the payment engine and/or to a loyalty engine and existing customer solutions in place. It is a high-speed payment platform used by banks and service providers to process payments.


The omni-channel mobile payment solution helps retailers:



  • Grow their business and offer banking services.

  • Increase the mobile shopping experience for consumers and employees (B2C, B2E).

  • Turn unknown baskets in known baskets, while getting more consumer insights; together with store value accounts (SVA)/prepay) they can be used for cross- and upselling.

  • Reduce transaction fee: Higher profitability for the retailers per basket by avoiding transaction fees to third-party companies.

  • Simplify the purchasing process for customers.

  • Access to low cost deposits and funds through the consumer eWallet accounts.


Ralf Kern, Global Vice President for the Business Unit Retail at SAP SE, says: “SAP’s innovations help to break silos — the omnichannel payments help retailers to complete their omnichannel strategy and offer a lot of additional opportunities for the retailer to engage closer to the next generation consumer. It is just a question of time that we will see more retailers to be part of that journey.”


Mobile and wearables are the main touch points that allow next-generation consumers to interact with the rest of the world. They expect to be able to use the modern payment sources like SVA, loyalty points, or coupons at all touch points. The SAP’s payment authorization system allows a customer with a smartphone to use a contactless payment at a POS with a similar payment experience like Apple Pay offers – but using a hardware independent, cheaper and easy to use technology.


Big retailers are selling their goods through many channels, including over the Internet and in vending machines. The omni-channel mobile payment offering not only covers the traditional channels of web and store but also handles the self-service POS, fuel stations and selling digital content like movies, songs, extended manuals and tutorials. So consumers can use their devices and get the same payment experience at every touch point.


Martin Schroter, Senior Vice President of Financial Services at SAP, says: “We see an increasing demand for financials service offering by retailers. They are looking for a functionally complete, robust and omni-channel platform. We already in 2014 sold our banking platform to the retailers to make them ready for their business innovations of financial service offerings.”


For more from Retail’s Big Show, follow SAP on Twitter at @sapnews and @SAP_Retail, and use the hashtags #NRF15 and #SAPNRF to stay updated on conference highlights.

Photo: Shutterstock






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Employee Extra with Irene Chui

SAP TV Senior Correspondent Megan Meany wants to meet the company’s unsung heroes! In a new series, Employee Extra, she shines a spotlight on SAP employees who go above and beyond the call of duty to make an impact.


This episode shows how Irene Chui’s successful battle against breast cancer has helped her become a strong leader, and fires her ambition to engage SAP employees in community service.







via SAP News Center http://ift.tt/1AHQOCd

Thứ Bảy, 10 tháng 1, 2015

Global RTP Process and Transformation Lead Job (United States)

Global RTP Process and Transformation Lead-PUR0004046



OVERVIEW AND OBJECTIVES:



This is a newly created global position, reporting to the Global Director, RTP Processes Controls & Transformation. The position supports process stewardship and provides oversight of all relevant Request to Pay (RTP) processes using assessments of relevant metrics and process operations toimprove operational quality, process integrity, and process compliance. The position is additionally responsible for the leadership, transformation, and execution of global RTP process mappingdevelopment.



This position is responsible for driving global standardized processes across the enterprise, establishing uniform processes and measuring process compliance, overall effectiveness and driving continuous improvement in all RTP processes. It is globally responsible for developing materials to communicate, sustaining and improving business policies, operating procedures and works with system training resources to enable Global Business Services (GBS) resources to be efficient and effective in their respective positions. The role has authority to create global process standards as required based on GBS internal business feedback. The position scope is global. It stewards process design oversight for all relevant global RTP services using assessments from all appropriate metrics and process operations SLAs to improve operational quality, process integrity and compliance.



Additionally, Global RTP Process and Transformation will, on a global basis:



· Support a team of procurement operations professionals through the effective design of RTP processes.



· Interface with the controls activity in helping establish proper controls for the global RTP space.



· Design processes associated with purchase order creation through supplier settlement.



· Support the establishment of relevant policies and procedures.



· Development of Procurement’s benchmarks and report on the department’s performance and conduct ongoing monitoring.



· Prepare process maps to outline the current state landscape



· Create process definition documentation to outline a global end state vision



· Drive benchmarking and measurement to support the business case for changes



· Understand the linkages and touch points with the accounts payable function



· Provide RTP process and control audit support to all relevant GM and external audit services.



· Monitor RTP functions for effectiveness and efficiency.



· Suggest training for all RTP roles from Requestors, Buyers, Invoice Approvers, and Accounts Payable to ensure process compliance and efficiency.



· Provide oversight of internal process excellence for the GBS Procurement organization.



· Participate as necessary to review and approve processes in accordance with GBS policies and procedures.



· Establish workflow targets and objectives and monitor performance for the Transaction Center.



· Develop process implementation plans including communications, Procurement technology adoption, etc. to drive operational performance.



· Utilize GBS performance metrics to improve productivity and lower transactional costs of purchase order processing and all other processes within the scope of the organization.



· Coordinate the development of and monitoring of end-to-end processes and metrics.



· Has accountability for developing Service Level Agreements to our customers for services delivered from IM/&E and third parties within the scope of the IM/&E group.



· Ensures coordination of work streams across the enterprise.



· Has a detailed level of understanding of the global process flows.



· Responsible for coordinating policy and procedure execution within the GBS Procurement processes.



· Work closely with the Global RTP Process Owner and monitor RTP functions for effectiveness and efficiency to determine training gaps.



· Assist the Global RTP Process Owner by providing administrative oversight of internal process excellence for the GBS RTP organization.



Qualifications

PROFESSIONALQUALIFICATIONS:



· Bachelor’s degree in Supply Chain, Procurement, Engineering or Equivalent



· 5-7 years Purchasing, Accounts Payable, Controls or other related experience



· Business Process Management/Mapping software experience (Blueworks Live, MS Visio, etc.)



· SAP user experience in Procurement and/o rPayables.



· Other experiences a plus: Process improvement or training in Procurement Operations, Project Management, and/or Category Management, Process Documentation and Process Transformation.



· Excellent interpersonal as well as achieving a collaborative working relationship with all stakeholders, customers and business partners.



· Ability to recognize strategic direction and effectively champion initiatives.



· Understanding the GM business.



· Has strong problem solving capability and customer focus



· Adaptability to a changing environment with the ability to impact & influence others.



· Proficient knowledge of all GM operational systems (SAP) is a plus.



Knowledge skills: SAP Systems and Other RTP Technology, GM Company Policy, RTP Procedures, RTP Best Practices, Operational/Process Management.



PC Proficiency: MS Office Suite (Word, Excel, PowerPoint, Access, Project), Reporting & Analysis Tools, ERP systems – SAP, Blue Works Live or related Process Mapping Technologies.



KEYCOMPETENCIES:



· Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.



· Decision Making: Makes good decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressures; able to make quick decisions; makes good decision based upon amixture of analysis, wisdom, experience and judgment; sought out by others for advice and solutions; uses rigorous logic and methods to solve difficult problems with effective solutions; can see hidden problems; looks beyond the obvious and doesn’t stop at the first answer; can decide and act without having the total picture; can effectively cope with change.



· Drive for Results: Takes prompt action to achieve objectives; is positive; can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results; pursues everything with energy, drive, and a reason to finish; seldom gives up before finishing, epically in the face of resistance or setbacks.



· Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in anappropriate and helpful manner; keeps confidences; doesn't blame others forhis/her own mistakes or misrepresent him/herself for personal gain or protection.



· Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact.



· Organizing: Can marshal resources (people, funding, material support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.



· Teamwork: Works effectively with team or those outside the formal line of authority to meet customers needs and accomplish goals; demonstrates commitment by visibly supporting the work and decisions of the team; finds common ground with others with different work styles; offers assistance and support to others; maintains a constructive, positive outlook in working with others.

Primary Location: United States

Posting Date: Dec 12, 2014, 9:40:14 AM - Jan 11, 2015, 10:59:00 PM

Job: Purchasing


Thứ Năm, 8 tháng 1, 2015

New Technology and Opportunities Amp Up Contact Energy

What’s good news for the planet can also be good news for energy companies. And it’s an exciting time to be an energy company in New Zealand.


“Renewable energy, which has been always cast as much more expensive, is becoming the low-cost option for many, many parts of the world,” Nobel Laureate and former U.S. Energy Secretary Steven Chu told The New Zealand Herald last month. “It’s not true of every part of the world — it depends on whether you have wind or solar.”


New Zealand has plenty of renewable energy, such as geothermal and hydro, with almost 40 percent of its energy — and 80 percent of its electricity — sourced from renewables. In fact, New Zealand could fairly easily get more than half of its energy from renewable sources with the help of hydropower, according to Chu.


Carpe Diem

What’s good for customers can also be good for energy companies. Contact Energy noticed that consumer expectations were changing fast.


“The world of the homogenized mass market is gone,” James Kilty, Contact’s general manager of Sales & Customer Experience, said in an SAP video. “Customers are seeking individual feedback.”


To seize this opportunity, Contact needed a low-cost solution to help it grow, while allowing for select add-ons to meet evolving demands of its 500,000 customers — that’s more than 10 percent of New Zealand’s population.


So the Wellington-based electricity and gas retailer chose SAP Customer Relationship Management (CRM) software and Enterprise Central Component (ECC). These solutions enable Contact to:



  • Take more customer calls

  • Answer customer queries much faster

  • Cut overall costs


“The amount of time a customer takes on a call with us dropped by 100 seconds — now that’s substantial,” Contact’s ICT General Manager Mark Corbitt said. “What you can do from the business side of things offsets multiple times the additional costs, from a technology perspective.”


… With a Little Help From My Friends

Contact began its project with SAP MaxAttention, an IT solution that offers long-term high-level IT support to organizations that want to run simple. Within a few days, Contact’s CRM performance improved dramatically.


“The key point for me around both MaxAttention and ActiveEmbedded: You don’t need to know the right questions to ask,” Corbitt said. “You get two weeks of attention, and you see a 30 percent improvement in your transaction performance results and handling time; that’s fantastic.”


The technology operated as effectively as possible, which led to faster business outcomes, according to Corbitt. That was crucial for Contact’s implementation of the SAP landscape.


“The last thing you need when you’re trying to transform your business and drive a culture change is to have a system that isn’t working,” Contact’s Kilty said. “MaxAttention is a critical part of making sure you get that right.”


So Contact is positioning itself for leadership in New Zealand by finding better ways to meet new customer demands, as well as continuing to develop hydro, geothermal and wind power. And that’s good for the planet, the energy industry and its customers.



Follow Derek on Twitter: @DKlobucher


This story originally appeared on SAP Business Trends.


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