Thứ Hai, 30 tháng 3, 2015

Data Quality Business Analyst Job (United States)

Data Quality Business Analyst-HUM0003166

Primary Location: Europe

The Global Business Services - People Services Data Analyst is responsible to act as the Data Manager between GBS, GM IT and Business system owners, and Third Party Administrators. This position represents the business perspective on requirements for People Services Data from/to GM systems and transmitted from/to service providers for use in their administration systems. The People Services Data Analyst will work with the Benefits Operations and COE, Payroll Operations, and other GBS and Finance teams to define business requirements for Data Quality, develop business processes, validate business processes against the systems, organize and execute user testing and daily operations including error investigation and remediation activities. The GBS People Services Data Analyst will be the People Services Data “subject matter expert” from a business, data feed, and data quality perspective for this area. The Analyst will sign off on functional requirements and testing results, indicating that the business requirements are being delivered to meet the needs of all involved parties.


Business Process Development

-Conduct current and "to be” process analysis utilizing business and systems expertise.

-Develop a thorough understanding of business processes, data flows, and service provider systems.

-Participate in end-to end implementation planning to include change management, training and support.

-Stay abreast of GBS requirements, benefits changes, labor agreement changes, new technology and competitive products.

-Create business process test cases to test the new and/or changed data requirements.

Functional Specification Development

-Work with business sponsor to determine business requirements for new and/or enhanced data requests.

-Document business requirements and work with business partners, Third Party Administrators, and IT on appropriate design decisions.

-Create and co-own functional specifications for new and/or enhanced data transmissions.

-Hold functional specification review sessions with cross-functional team members (business sponsors, IT, other business analysts, operations, and Third Party Administrators for review of requirements

-Require sign off of functional specification(s) from all cross functional project teams

Project Support

-Responsible for working with Project Managers to create and maintain accurate data information that is communicated to the business sponsor(s) on regularly scheduled intervals.

-Coordinate with GM Subject Matter Experts, Data Owners, GM IT and Third Party Administrators to ensure comprehensive user acceptance testing/training plans are developed/executed and change controls are successfully transitioned into production.

-Gather important data necessary for troubleshooting / root cause determination.

-Work with GBS, Employee Benefits, Payroll, PeopleSoft PMO, Third Party Administrators, and GM IT to determine priority and resource allocation.

-Work with GBS, Global HR Operations Center, Payroll, PeopleSoft PMO, Third Party Administrators, and GM IT to resolve issues.

-Manage multiple projects of moderate size concurrently, and be involved in the development of strategic plans for projects of high business complexity.

Business Operations

-Monitor all issues associated within area of responsibility.

-Work with GBS, subject matter experts, Third Party Administrators, IT operations and IT management to prioritize issues.

-Work with PeopleSoft and GM IT to determine resources and timing.

-Work with GBS, subject matter experts, Third Party Administrators, IT operations and Business Project Managers to track status of issues.

-Provide data as required to GM and external Auditors, Administrators, and Business Partners.


Required Qualifications:

-Data Quality / Operations / Sharing experience

-Extensive HR, Payroll, & Finance Data familiarity

-Demonstrated proficiency with MS Access and Excel where data sets are extremely large and complex.

-Proficient in English – written and verbal communications

-Bachelor’s degree or equivalent experience

-Ability to work independently – must be self motivated

-Business Analyst work experience

-Knowledgeable regarding GM Benefits

-Exceptional interpersonal/team building skills including the ability to communicate with all levels of the organization, outsider suppliers, and participate on multi-functional teams

-Ability to work at a detailed level while maintaining an overall administration perspective

-High level analytical ability where problems are unusual and complex

-Demonstrated technical and professional skills in job-related areas

-Ability to manage numerous tasks and projects simultaneously

Preferred Experience:

-PeopleSoft & SAP Table management experience

-Extensive PeopleSoft & SAP business process and Data knowledge

-Familiarity with country specific People Services systems

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status.

Primary Location: United States

Posting Date: Mar 30, 2015, 10:01:14 AM - Apr 29, 2015, 10:59:00 PM

Job: Human Resources

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