The buzz: Wake-up, Retailers.
For today’s consumer, “the world” is just a few clicks away. Armed with anytime, anywhere information, consumers can (and do) find the best solutions to meet their lifestyle needs, often before they walk into a store, restaurant, or service center.
But what they’re really doing is maximizing their use of time – their most precious commodity. They don’t have enough time, so they will punish any providers who waste it.
The experts speak.
Brent Brown, HP: “100% of the shots you don’t take don’t go in…” (Wayne Gretzky)
Brian Kilcourse, RSR Research: “Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window.” (Peter Drucker)
Tim Hood, SAP: “We cannot live only for ourselves. A thousand fibers connect us with our fellow men; and among those fibers, as sympathetic threads, our actions run as causes, and they come back to us as effects.” (Herman Melville)
Join us for The Networked Economy: Shaping the Future of Retail – Part 2.
via SAP News Center http://ift.tt/1HOSCdm