We're doing an initial download of contracts from IS-U to CRM, but we have ran into a serious issue...
Take this scenario:
Installation has a move-in date of 01.01.2012. Since that dat the following rate cat changes have taken place:
- 01.01.2012 - 31.12.2012 RATE A
- 01.01.2013 - 30_06.2013 RATE B
- 01.07.2013 - 31.12.9999 RATE C
By default the program to fill the EVERH table for initial download only supports 1 rate/product per contract. However, in this case we'd need to send 3 product slices for one contract to CRM.
We already changed the program so that it takes the correct product for a giving rate cat, but we cannot get the multiple slices to work.
Does anyone have experience with this issue? Can anyone please provide some insight on how to correctly fill EVERH for multiple products slices in one contract for initial load?