I have observed that security deposit request go through dunning process similar to invoices for water consumption but when they reach dunning level for submission to collections, the behavior is different for Security deposits . The invoices get submitted to collection agency but the security deposits are not submitted. Even FP03E the security deposit item is not available for selection for release to collection agency & I am assuming the reason for this being, the deposit request created as statistical item .Can anyone confirm this ?
Also I am trying to understand the reason behind a security deposit going through dunning process. As the item is not sent to collections , is the reason for dunning for calculate credit worthiness ?
Appreciate any insight in understanding the scenario explained above.