Thứ Tư, 30 tháng 11, 2016

Coding Skills for Over 430,000 Young Africans and Refugees in the Middle East

WALLDORF — More than 430,000 youth in 30 countries in Africa and four countries in the Middle East took part in the 2016 Africa Code Week and Refugee Code Week from SAP SE (NYSE: SAP), exceeding expectations.

The initiatives are strategic to SAP’s goal to empower young people with skills they need to thrive in the digital economy. For Africa the goal is to train more than 200,000 teachers and equip 5 million youth with basic coding skills by 2025. This, in the long term, will help close the information and communication technology skills gap in the regions, which is a critical success factor for economic growth and peace. It is also an integral part of SAP’s vision to help improve people’s lives.

Africa Code Week was spearheaded by SAP in 2015 as part of its social investments to drive sustainable growth in Africa. It is the story of hundreds of schools, teachers, ministers, community centers, code clubs, NGOs, businesses and nonprofits getting together to start the largest digital literacy initiative ever organized on the African continent. Key partners include the Cape Town Science Centre and the Galway Education Centre. Strategic partners are UNESCO, Google Inc., the German Federal Ministry for Economic Cooperation and Development and many more. Their joint efforts resulted in training more than 427,000 youth from 30 countries, dramatically exceeding the initial participation target of 150,000 students. The training sessions ran from Oct. 15 to Oct. 23 and were organized by SAP and more than one hundred partners. To secure the sustainability of the initiative, more than 6,000 educators will continue to offer coding sessions to youth after the code weeks’ end.

Inspired by the impact of Africa Code Week, Refugee Code Week was set up as a core pillar of the Refugee Aid Program sponsored by SAP to provide young people and those in refugee communities with job-relevant coding skills. It was in part SAP’s response to United States President Obama’s call to action to address the global refugee crisis. The collaboration involved the United Nations High Commissioner for Refugees (UNHCR), the Galway Education Centre and a network of over 30 local and international partners. More than 10,000 children and youth – locals and refugees – in Egypt, Jordan, Lebanon and Turkey received the opportunity to learn basic and advanced coding skills. Especially those in the 18–24 age group learned job-relevant skills, such as Web programming and using the SAP Business One application, the business management software from SAP designed for small businesses and midsize companies.

Providing access to education is one of the biggest challenges of the refugee crisis in the Middle East. Coding skills can help youth and young adults gain employment and lead a self-determined life. The most promising students took part in a four-month IT boot camp of partner RBK, leading to job placements for almost all of them at local companies.

In addition to Refugee Code Week, hundreds of teachers, parents and educators offer online courses to continue the training in communities and universities. This response is magnifying the impact of the initiative and providing digital skills to the youth in the host countries.

For more details about the results, see the infographics for Africa Code Week and Refugee Code Week.

For more information, visit the SAP News Center. Follow SAP on Twitter at @sap4good.

Media Contact:

Bettina Wunderle, +49 7544 970 538, bettina.wunderle@sap.com, CET

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
Photo via Dana Roesiger, SAP



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Refugee Code Week: Programming a Future Perspective

Refugee Code Week opens up new perspectives for refugees and displaced youth throughout the Middle East.

“Come in!” Nisreen’s father says cheerfully, as he invites us in from the dusty street. Inside his small house, the air is cool and smells of fresh tea. The tiny rooms are clean and lovingly decorated. Grandmother and niece are already waiting for us in the living room. It looks almost like their home in Syria did before the war, they tell us. Outside, laughing children play tag. It’s a little paradise they have created for themselves here.

But not all is as it seems at first glance: Nisreen Abu-Salou, 37, is a Syrian refugee, and the walls of the house are made of sheet metal. She and her father live there alone, her mother having since returned to Syria to Nisreen’s brothers and sisters. They have no idea how the rest of the family is doing. Contact with the outside world is only possible sporadically. Nisreen’s new “home” is Al Zaatari, a refugee camp in Jordan. It is the largest refugee camp in the Middle East, and with 80,000 inhabitants, the second largest in the world.

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Nisreen Abu-Salou with her family.

Back in Syria, she worked as a teacher and taught children from grade five up to graduation. Her curiosity for all things new was her constant companion. Her eyes light up just reminiscing about it. And now she has the chance to learn programming.

Nisreen has been taking part in Refugee Code Week, an initiative sponsored by SAP in collaboration with the United Nations Commission for Refugees (UNHCR) and Galway Education Center. The aim of the project is to introduce refugees in the Middle East to the basics of computer programming. The courses were held in Jordan, Egypt, Lebanon, and Turkey.

Skills for Now and the Future

There are currently millions of refugees of all ages stuck in camps throughout war zones and hosting countries. Despite their wide range of skills and qualifications, most of these people have no choice but to idle away the day. For children the biggest issue is the lack of access to education especially beyond the elementary level.

The IT industry in this region, on the other hand, needs highly trained specialists to drive digital transformation and help secure the region’s long-term economic growth. Saudi Arabia alone already had a shortfall of some 30,000 IT professionals. Meanwhile, it is estimated that businesses and governments will invest around $260 billion in IT in the Middle East and Africa (MEA) in 2016 alone.

So what could be more obvious than to tap that tremendous motivation of the refugees – especially of the girls – and invest in a better future, right here and now?


The Results
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Together with 33 partners, SAP was able to equip 10,200 participants with coding skills. This infographic gives a detailed overview of the achievements during Refugee Code Week 2016.


The impact of the initiative is particularly evident in the camps nearest the Syrian border in Jordan. Take Amnah, for example, a 12-year-old girl also from the Al Zaatari camp. She says that learning with the special Scratch software is very easy “and a lot of fun, too.”

Some women in the program are students, others are teachers, such as 21-year old Rana. She sees this project as a unique opportunity for girls to shape their future and to develop a perspective, even in a seemingly hopeless environment such as theirs. Participants were taught in groups aged 8 to 11 years and 12 to 17 years. SAP also offered free online courses on the openSAP platform for those who were unable to attend on-site.

Training for Hundreds of Teachers

The students didn’t just benefit from the pedagogical and didactical quality of the Scratch teaching program, which is very practice-oriented and thus capable of maintaining the learners’ enthusiasm even through the phases of dry theory. They also benefited from the high level of motivation of their teachers. 2,439 teachers have been trained by SAP experts and supported by numerous volunteers. And they are not only coming from the refugee communities but also count volunteers from the host countries who will also forward their new digital knowledge to local youth.

“Hence the importance of ‘Train-the-Trainer’ events, where SAP master instructors empower both refugees and local youth to become the next expert coding teachers,” explains Claire Gillissen-Duval, director of SAP Corporate Social Responsibility for EMEA and global lead of Africa and Refugee Code Weeks. “Leveraging freely accessible materials and teaching tools, Train-the-Trainer events provide a sound, replicable structure for inter-group knowledge sharing, unlocking the potential of people to serve as resources for each other.”

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Children living at Al Zaatari.

The entire model builds on the success of Africa Code Week. In its second year now, SAP together with hundreds of partners passed on coding skills to 427,000 children, teenagers, and young adults in Africa. Many of those participants now have career perspectives they never would have dreamed possible before. This is also the experience of the 10,200 participants of Refugee Code Week: Whether as employees in companies or as freelancers: their skills are in demand and can be used anywhere in the world – especially, of course, in their home countries, where they hope to be soon able to return to and to support economic recovery.


President Obama Reaches Out, SAP Responds
When the White House issued President Obama’s “Call for Action” in September 2015, SAP was one of the first companies to pledge its support. SAP committed to train 10,000 refugees in the fundamentals of software programming in October as part of Refugee Code Week. The coding courses will also be integrated within the long-term curricula of the hosting schools in Egypt, Jordan, Lebanon, and Turkey, paving the way for a truly empowered generation. Yet the initiative is not just about teaching job-relevant skills. It also aims to establish sustainable education models within families, so that the vicious cycle of tradition, poverty, and lack of education can be broken, especially for women.


Direct From School to Career

For some of the Refugee Code Week participants, the dream of a career becomes true even sooner. The 90 best ‘Master Class’ students are selected to participate in a special “bootcamp” training program from SAP non-profit partner RBK (formerly ReBootKamp). Of these, at least 30 can look forward to a job offer from the SAP partner network upon completion.

Fatima Himmamy has already participated in a RBK training. The 26-year-old from Aleppo, who has already completed a four-year computer studies program, describes the initiative as one of the best experiences of her life. Being a teacher in the project is much more than just a job to her, though. It has given her a different perspective, and has changed her life in the camp.

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Fatima Himmamy

The project has given her new drive, and lots of satisfaction, because passing her knowledge to other women and girls is a cause that’s particularly dear to her heart. “I love what I’m doing here,” she says.

Refugee Code Week demonstrates how people – even those in need – can turn potential opportunities into a better future. In the end, it all comes down to determination. And when it comes to determination, the participating girls and women are in a class of their own.



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SAP Launches Expert Chat to Connect Customers in Real Time to Technical Support

WALLDORF — SAP SE (NYSE: SAP) today announced the launch of the Expert Chat service – a live chat function that connects SAP customers to technical support experts instantly.

The service, which is available for all support levels and almost all solutions,* went live on June 30 and has already seen success. Eighty-three percent of customers rated their satisfaction at 8 to 10 on a scale of 1 to 10, 64 percent of incidents were resolved during the chat and average chat time was 21 minutes.

Unlike any other chat function available, Expert Chat provides a live contact channel between customers and support experts from SAP, showing that SAP continues to deliver on its next-generation support strategy. Expert Chat differs from the traditional ticket-based support in that the waiting time for customers is eliminated. Instead of filing an incident, customers can instantly start an Expert Chat. This real-time interaction with SAP’s support organization creates a faster and more direct route to issue resolution, which improves customer satisfaction while reducing project and operational costs.

“When our customers are taking their business ‘digital,’ their business processes are becoming real time. This means that the support services they turn to when needed must be real-time as well,” said Andreas Heckmann, global senior vice president, Product Support, SAP. “We established Expert Chat to address that need. As a service providing a live support channel, Expert Chat offers direct access to the best expert for any SAP software–related problem or question at hand.”

Customers can access Expert Chat through the SAP ONE Support Launchpad, which provides a central place for users to access all support channels provided by SAP. The process for starting a support engagement is the same as before; the only difference is that now customers have the opportunity to interact directly with an SAP support engineer through a real-time conversation. The Expert Chat service is available to customers of every support-level subscription.

“Real-time, digital business processes require 24×7 uptime, and that means the time to resolve problems has to match the cadence of the business,” said Joshua Greenbaum, principal, Enterprise Applications Consulting. “Bringing online chat to SAP’s support services adds an important new channel for maintaining the system and business process uptime that SAP’s customers, and the customers’ customers, have come to expect.”

In addition to its unique Expert Chat service, this next-generation support enables users to use Google search to find answers in popular knowledge-based articles. It provides transparency for SAP SuccessFactors solutions with a cloud availability center prototype. And a redesigned, mobile-friendly SAP Support Portal service is available for preview at support.sap.com.

For more information, visit the Expert Chat website and the SAP News Center. Follow SAP on Twitter at @sapnews.

Media Contacts:

Martin Gwisdalla, SAP, +49 (6227) 7-67275, martin.gwisdalla@sap.com, CET
Erin Albright, FleishmanHillard, +1 (212) 453-2344, erin.albright@fleishman.com, ET

*Currently excluding business network solutions, the SAP Business ByDesign solution and a couple of cloud solutions. SAP plans to provide Expert Chat for these in the future.
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.



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Smart Cities: Sensors Guide the Way

Thanks to IoT technology, the future cities vision is becoming a reality — provided decision makers’ expectations are based on a sustainable business model.

Tourists love Barcelona, and who can blame them? The urban way of life, the Mediterranean climate, stunning sights, and breathtaking architecture; these are just some of the reasons to pay an extended stay. Visitors continue to come in droves, although this is starting to wear a bit thin for the locals.

Yet Spain’s second biggest city has another asset that the average holidaymaker isn’t always aware of. In the past few years, the Catalan metropolis has transformed itself into a leading “smart city,” something that has gone virtually unnoticed by the general public. If you want to discover more about the Internet of Things (IoT), and how it is being deployed, Barcelona is the place to experience it firsthand.

Barcelona is the place to go to see firsthand how IoT is being deployed

If you’re out and about late in the evening, you will see how the street lights automatically dim if there aren’t many people on the streets. The street lights are also fitted with sensors that measure air quality and are connected to the city’s WiFi network, which offers free Internet access for all.

If car drivers want to be directed to the nearest available parking space, or if water levels in the fountains in the public parks are too low or high, sensors in Barcelona have got it covered. The sensors can track energy consumption, and regulate waste disposal. For instance, sensors installed in the city waste bins are measuring points that determine the amount of waste. This data is then shared with waste disposal trucks to help them plan and optimize their routes — from Big Data to smart data.

Thanks to Barcelona’s IoT strategy, the city has saved $58 million in water costs, generated $50 million in additional parking fees, and created around 47,000 new jobs, according to studies conducted by Harvard graduate Laura Adler.

Tackling the Big Questions

The most successful IoT approach has often proven to be a centralized one, which is what the Spaniards also opted for. This way, individual projects can be efficiently combined, explains SAP’s Holger Tallowitz, a public sector expert: “Theoretically, IoT applications can be deployed at any location that already has electrical wiring in place.”

Of course, specific requirements require a case-by-case approach. For instance, in Karlsruhe, the smart street lights also function as charging stations for electric cars — the city implemented a pilot project “Sm!ght”, or smart.city.light, with SAP and energy supplier EnBW — so the power grid needed to be adapted.

It is also easy to over-promise on the impact of IoT projects, something that the mayor of Columbus, Ohio, Andrew J. Ginther, knows all too well. In early 2016, the U.S. city entered into the nationwide “Smart City Challenge,” competing against 78 other cities. Instead, Ginther’s plan, “SmartColumbus,” became “a learning process” for all. In a press release, Ginther asked for the citizens’ patience while his team worked out how to “fulfill the promises they had made.”

Among other initiatives, Columbus tested out self-driving busses in its ‘CMAX,’ the public transportation network. The aim was to help residents living in more rural areas get to work quicker, and offer a reliable service for residents to reach the hospitals and clinics. Columbus also has an infant morality rate above the national average, and is keen to address this as part of its smart city initiative.

Inevitably perhaps, the Internet of Things has become the subject of hyperbole. It’s better to keep things simple, suggests Tallowitz. It depends on the strategy the city is looking to pursue, and how it handles data. From a technical point of view, virtually anything is possible, adds SAP colleague Reiner Bildmayer.

Joe Blinkley from SAP HANA Cloud Platform Marketing is a prime example of this. He presented his model of a “Smart Building” at this year’s SAP TechEd in Las Vegas. His “Smart Building” model operates using sensors connected to SAP HANA Cloud Platform in order to both monitor and control the building.

The Limits of Possibility

Despite the euphoria surrounding IoT, it’s important to remember that not all well-intended IoT projects end up being completed. In Europe in particular, rigid administrative regulations and political circumstances can sometimes thwart IoT projects.  Sometimes the complex bidding and approval processes for public projects result in the delay of innovate ideas.

The wheels typically turn much slower in the public sector than they do in industry, often because of public scrutiny of how tax money is being spent. According to Tallowitz, “One quarter lasts a year in the public sector.”

In addition, Bildmayer adds that there are often misconceptions regarding the complexity and realization of IoT projects. “Negotiations often fail when it comes to the question who will operate the solution following its implementation, and how,” he explains, speaking from personal experience. He says that some decision-makers are not aware of the fact that an operational budget is essential, and that this isn’t usually subsidized.

Smart cities don’t just need smart citizens, but smart pragmatists.



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SAP SuccessFactors App Center Launched

SAP and Thrive Global Join Forces to Improve Health and Well-Being

NEWTOWN SQUARE, Pa. — SAP SE (NYSE: SAP) announced it is a founding partner and customer of Thrive Global, a corporate and consumer well-being platform launched today by Arianna Huffington. SAP’s North American employees and the 45 million users of SAP SuccessFactors solutions will have access to Thrive Global content to help improve their overall health, well-being and productivity.


SAP Partners with New Arianna Huffington Venture to Enhance Well-Being and Productivity for SAP Employees and Users of SAP SuccessFactors Solutions


By teaming with Thrive Global to offer new resources and solutions to lower stress and burnout, SAP believes it will drive greater job satisfaction, engagement and productivity. The integration of content from Thrive Global and SAP SuccessFactors solutions will allow organizations to draw upon complementary resources to create a balanced, supportive work environment primed for positive business outcomes.

“Nothing is more valuable to a business than having a healthy, happy and inspired workforce,” said Jennifer Morgan, president of SAP North America. “SAP puts people first, and we are committed to providing wellness resources to help achieve and maintain optimal health. In Thrive Global we have found a kindred spirit, and we’re proud to unite with Arianna and her team to enrich well-being across the SAP community.”

Thrive Global was created by Huffington, the co-founder of The Huffington Post, to revolutionize the way people work and live by offering science-based solutions to lower stress and burnout. Core offerings include corporate training, health and wellness content, and a retail platform with top technology and well-being products.

“High stress and burnout in today’s culture have reached epidemic levels,” said Huffington, founder and CEO of Thrive Global. “SAP is an organization that recognizes that for people to perform their best at work they need to take care of themselves, and it has a track record of action to address that — both within SAP and across its customer base. I’m thrilled to count SAP as an important founding partner to Thrive Global in our movement to empower people to thrive at work.”

Organizational investments in employee health and wellness initiatives have grown significantly in the past decade, with many studies linking improved workforce health to higher levels of employee engagement, retention and productivity. Despite the increased spend on wellness initiatives, healthcare and absenteeism costs are on the rise. In the United States alone, it’s estimated that absenteeism represents more than $225 billion in annual costs.*

The integration of Thrive Global content complements existing SAP SuccessFactors offerings that already support employee engagement, development, recognition and rewards. New capabilities are under development that will connect with wearable devices to incorporate health data, add competition and gamification concepts to drive participation, and combine integrated content and advisory services within SAP SuccessFactors solutions to make a positive impact on people’s lives.

“At SAP SuccessFactors we’re committed to helping clients find and support all-in people. Addressing employee well-being is an extension of that commitment,” said Mike Ettling, president of SAP SuccessFactors.** “Today’s HR leaders understand the value of looking after not just the employee but the person. This partnership with Thrive Global simplifies the ability to do that.”

For more information, visit the SAP News Center. Follow SAP on Twitter at @sapnews.

About SAP

As market leader in enterprise application software, SAP (NYSE: SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 335,000 business and public sector customers to operate profitably, adapt continuously, and grow sustainably. For more information, visit www.sap.com.

Note to editors:

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SAP News Center press room; press@sap.com

*PwC, “The rising cost of absence,” 2013
**SAP SuccessFactors is a new brand name launched in January 2016 and is used here to mean the offerings, employees, and business of acquired company SuccessFactors, which continues to be our legal entity until integration with SAP is complete.
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
© 2016 SAP SE. All rights reserved.
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Thứ Ba, 29 tháng 11, 2016

SAP Named a Leader for the 11th Consecutive Year in Gartner’s Magic Quadrant for Data Quality Tools Report

WALLDORF SAP SE (NYSE: SAP) today announced that it has been positioned by Gartner Inc. in the Leaders Quadrant of the 2016 “Magic Quadrant for Data Quality Tools”* report.

The evaluation marks SAP’s eleventh consecutive year as a leader in the Magic Quadrant for Data Quality Tools. SAP received industry leadership recognition in the report for its “ability to execute” and its “completeness of vision.”

According to Gartner, “The data quality tools market continues to show strong revenue growth, driven by cost, process optimization and digital business initiatives. Applying data quality tools to existing and emerging business scenarios will enable data and analytics leaders to deliver greater business value.”

“With data quality tools from SAP our customers and partners improve data quality and unlock the value of their data to leverage enterprise information as a corporate asset for digital transformation,” said Philip On, vice president, Product Marketing, EIM, at SAP. “We believe the Gartner Magic Quadrant recognizes SAP’s leadership in the data quality tools segment due to our innovative, open and broad technology portfolio and the built-in integration options with SAP applications and other technologies.”

SAP solutions for enterprise information management (EIM) help manage Big Data for better insights, govern data proactively across the organization and ensure trustworthy information for smarter decisions. Data quality solutions from SAP help deliver accurate, trustworthy and timely information across the enterprise. With these solutions, companies can profile, cleanse, enrich and match customer, product, supplier and material data to improve efficiency of business processes and analytical initiatives.

For additional information on Gartner’s 2016 Magic Quadrant for Data Quality Tools,* read the full report here. For more information, visit the SAP News Center. Follow SAP on Twitter at @sapnews.

Media Contact:

Julia Fargel, +1 (650) 276-8964, julia.fargel@sap.com, PT

*Gartner, Magic Quadrant for Data Quality Tools, published 23 November 2016 by Saul Judah, Mei Yang Selvage, Ankush Jain.

Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
Top image via Shutterstock



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Introducing Career Site Builder to SAP SuccessFactors Recruiting

For decades, marketers have clamored to improve website user experience (UX) for visitors. This, as most digital platforms, has gone under a transformation over the years.

At first, websites were built by hand with a web developer, then we moved to difficult-to-implement, inflexible content management systems. This worked for a while, but because of its rigidity, marketers went to “pixel perfect” design, including things like flash and highly customized designed websites. After they discovered the many failures of this approach, a very different approach was taken – prototypical, best practices, content first websites. This is where we are today.

This path is the same path that talent acquisition organizations have been, and are continuing down, today. Unbeknownst to most in the talent acquisition world. We have a crystal ball into the future for what a candidate experience should be and how we can do that. If you look at the timelines for digital marketing transformation and overlay candidate experience transformation, they line up nearly perfectly, just 15 years apart.

SAP SuccessFactors Recruiting career site builder gives HR the tools to build effective, intuitive career sites

Because of this, we developed a system for building and managing your career site built for today, but also for the foreseeable future. By analyzing more than 1,000 of the most trafficked and best career sites, we looked to find commonalities between them and we built a system to leverage these commonalities (prototypes) but give recruiters the tools that they need in order to effectively build and maintain their career sites while taking into consideration things like SEO, responsive design, and localization.

SAP SuccessFactors Recruiting’s newest feature, career site builder, gives recruiters and HR the tools they need to build effective, intuitive, beautiful career sites while adhering to the content first approach and the best practices design principals that you would expect from the consumer sites of today.

To learn more about career site builder and the latest updates to the SAP SuccessFactors HCM Suite, check out the release video below and the release highlights blog here.

Check out the latest report from Gartner, where SAP SuccessFactors received the highest score in two use cases in the Critical Capabilities Report for Cloud HCM Suites for European Midmarket and Large Global Enterprises.

Top image via Shutterstock



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SAP S4/HANA: Ready for Digital Manufacturing

Industry 4.0 solutions and the Internet of Things (IoT) are drivers of business for companies in manufacturing. However, ERP systems based around traditional technologies have long since fallen behind the requirements of innovative solutions like these. Enter SAP S/4HANA, which offers the key to overcoming digital obstacles.

With SAP S/4HANA, every user department can realize tangible advancements in development, resulting in increased competitiveness and efficiency.

Platforms and solutions for Industry 4.0 and IoT are hardly subjects for the distant future; indeed, they have been executive-level concerns for some time now. Many companies are already investing in corresponding systems in specific areas. Digital customer experiences, highly customized products, smart factories, digital supply chains, new service-oriented business models for the aftermarket – these new technologies open the door to a number of promising possibilities. To make efficient use of such innovative solutions, however, associated ERP systems need to fulfill standards that conventional technologies no longer support. In serving as a company’s digital core, SAP S/4HANA plays a prominent role in dealing with the hurdles involved in digital transformation.

Strategic Business Objectives: What the Manufacturing Industry Wants

When outlining their strategies, manufacturing companies focus on three goals in particular:

  • Customer focus: End customers are increasingly at the center of all activities. To gain a competitive edge, companies need to offer more tailored products, solutions, and services. At the same time, customers are demanding more speed, reliability, and simplicity in dealing with the providers of these offerings.
  • New business models and integrated services come together based on data generated from products themselves, from customers – through digital interaction, supply chains, or sensors – or from production operations at smart factories.
  • Efficient IT: Companies are facing an increasing need to run their IT systems in more flexible and cost-effective ways as a means of reclaiming resources that could be used to provide faster support and create new offerings or processes. Since IT budgets are only rising slightly, however, expenditures need to focus more on transformation than on actual business operations. In this context, the cloud is gaining importance in all areas of IT.

User Department Demands on Future Process Support

The prerequisites of achieving these strategic aims vary greatly depending on the individual user department at hand. There are a number of highly specific requirements involved, as the following examples illustrate:

  • Financial departments need the ability to compile closings – ideally with just a click – without spending time reconciling warehouse inventory, accounting, and controlling.
  • Demand and MRP runs should be carried out on an ad hoc basis or several times in sequence, including for simulation purposes.
  • Production systems need to be flexible enough to accommodate short-notice changes to even the smallest batches while still meeting specifications regarding lead time or scrap KPIs.
  • Value chains should balance supply and demand in a more dynamic way and factor in relevant information in real time.
  • Sales departments are looking to take full advantage of customized product variants. Customers appreciate a wide range of choices, after all – especially when their items are delivered on time in the expected level of quality.
  • New services related to product usage are meant to generate excitement among users and tap into additional revenue.

ERP Undergoing Digital Transformation

While conventional ERP systems are running up against their technical limitations, IT landscapes have grown highly complex. As a result, the demands user departments are placing on these systems as they try to reach their strategic goals are very difficult to meet in a timely, budget-compliant fashion. Why is that?

Data Capacity and Flexibility

Digitalization is causing the number and complexity of system postings to rise at a rapid pace. The tremendous increase in processes alone is putting considerable pressure on the traditional ERP systems designated to handle them.

When manufacturing products for the smallest customer segments (or even individual customers), every product variant continuously generates its own document chain, including on production orders and stock and delivery items. These documents then have to be processes by the cost centers, warehouses, and asset accounting departments involved, or for profit-and-loss statements.

Transparency and Intelligence

Once the requirements concerning data capacity and flexibility are met, controlling and monitoring all of the steps in the value chain in real time becomes an important success factor. Learning of market developments or the responses of a particular customer group several days after they occur is simply no longer acceptable. Management decisions need to be made and implemented based on the latest events.

Said implementation, however, also necessitates immediate arrangements and simulations based on real-time data. On the other hand, all of the processes within an ERP system that require a decision to be made will slow down overall operations. Fine-tuning factors such as asset utilization, waste reduction, stock-outs, and warehouse inventory in the face of increasing complexity thus demands a system capable of recommending actions and addressing errors in a proactive way, even as the automation of routine business operations continues to progress. This transformation also places much higher requirements on the interfaces used by processors, planners, and managers.


Learn how SAP S/4HANA can transform business in individual areas:


SAP S/4HANA: Providing Answers to Digital Challenges

As a next-generation ERP system, SAP S/4HANA is specifically designed to help companies take on the challenges described herein. That includes the user department requirements cited as examples above. SAP S/4HANA offers the answers manufacturing firms need to accomplish their three main strategic objectives.

By fully eliminating key technical obstacles and making technical processes available in all areas, the suite promotes both a focus on the customer and the development of innovative business models. SAP S/4HANA also provides for data capacity and flexibility by making all of the information it contains instantly usable, all while maintaining optimal response times. Meanwhile, the transparency and intelligence it offers are tailored to each user’s specific role. Thanks to SAP S/4HANA’s smart user interface, for example, users can call up predictive support straight from the software. This makes it possible to address the cause of a problem before it even crops up, which significantly increases productivity.

To achieve cost efficiency – the third main strategic goal of manufacturing companies – along with speed and flexibility, SAP S/4HANA is designed to reduce complexity. The suite includes an innovative data storage system that helps lower operating costs in IT, which frees up needed resources that can be used for business activities. SAP S/4HANA also makes it possible to forgo separate systems for ERP data analysis and consolidate a number of other ERP installations. In some cases, it even makes applications like SAP Advanced Planning and Optimization (SAP APO) and separate supply chain management systems obsolete.

In addition, SAP S/4HANA is available in a public cloud variant that enables users (at branch offices, for example) to take advantage of ERP functions in just a few weeks. This version also integrates with systems in place at your company’s headquarters.

By continuing SAP’s 40-year success story in this field without the technical limitations of the past, SAP S/4HANA takes ERP to the next evolutionary level. It provides benefits to all types of user departments, from financial and cost accounting to all manufacturing-related processes, logistics, and sales. Manufacturing companies that switch to SAP S/4HANA now stand to take a significant leap in their development.

More information:



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Record Numbers for SAP’s Month of Service 2016

SAP employees beat the volunteering records once again during the company’s Month of Service initiative in 2016.

Doug Scott usually works as vice president of Sales for the US Southwest Region at SAP. Since October, he has been an official SAP volunteer mentor too. During Month of Service he spent some of his spare time coaching students in entrepreneurial thinking. It turned out that volunteering is paying back a lot more than he actually thought.

“Having that independent mentorship can be the one that makes the difference. It certainly did in my life. The hope is that the SAP employees who help as volunteer mentors have the same impact on someone else,” he says.

22,296 SAP Volunteers

Each year in October, SAP’s employees unite under one vision to help improve people’s lives. During Month of Service, they voluntarily dedicate their time, talent, and efforts to helping people in need in their communities. This year, SAP volunteers have once again topped all previous years in participation. 22,296 employees spent a total of 141,595 hours on 939 social projects. In 2015, there were 18,636 volunteers contributing 116,268 hours to 740 social projects.

During Month of Service this year, 22,296 SAP employees spent 141,595 hours on 939 social projects

Alicia Lenze, head of SAP Global Corporate Social Responsibility (CSR), is overwhelmed by those numbers: “We are celebrating the biggest Month of Service ever. I’m proud that so many colleagues participated. It is important for SAP to give its people the chance to engage in social projects.”

Just like Doug, SAP colleagues all around the globe stepped up during this year’s Month of Service and participated in a wide range of volunteering initiatives. Projects included hands-on help for the homeless, for people with disabilities, as well as underserved youth in school and education centers. Volunteers were also able to apply their knowledge and take part in various activities designed to equip children and teenagers with the necessary know-how for a solid future in the digital economy.

Regional Highlights

APJ: In the ANZ region, Month of Service activities focused on programs supporting youth who are socially, physically, or economically disadvantaged. The Work Inspiration Program in particular strived to impart a better understanding of the information and communications technology (ICT) industry onto teenagers from difficult communities. SAP India’s numerous programs were designed around five themes aligned with the UN Sustainable Development Goals, such as ‘FitKids,’ an initiative that playfully educates children about health and wholesome living. SAP volunteers also organized a fair with non-profits showcasing their work with the aim of spreading the word and getting people excited about volunteering. In Japan, colleagues supported the ongoing relief and rehabilitation activities in areas affected by the Kumamoto earthquake in partnership with Operation Blessing Japan. Meanwhile, one of the most remarkable projects in Korea was the “Human Library,” where SAP employees were “loaned” to children to impart knowledge.

Greater China: SAP China launched the “My Social Dreams” campaign, an event series that encourages employees to collaborate to accomplish their social dream. SAP China executives also dedicated their time and effort to the cause; they presented the similarities and differences between Eastern and Western cultures and inspired underprivileged migrant children to attend school on a regular basis. SAP volunteers also spent a day with autistic children. The so-called “Children of the Stars” received their first ever computer course and learned some IT basics with SAP employees’ support.

MEE: During the Rhein-Neckar Code Week, SAP volunteers introduced school children to the world of programming, teaching them the Scratch and Snap programming languages. One of many activities around SAP headquarters in Walldorf, Germany, was an intercultural cooking event in collaboration with the social startup “Über den Tellerrand Heidelberg.” Refugees and SAP volunteers spent a day building bridges between people and cultures through cooking and food. The project is linked to the startup’s program that aims to integrate refugees into the German labor market.

EMEA: A group of SAP Ireland employees put on their dancing shoes for charity at the “Strictly SAP” event held in Dublin. After just seven weeks of training, the dancers performed their routines before an audience that then crowned a winning couple. The 28 dancers managed to raise a total of 42,000€ for “Aware,” a Dublin-based charity dedicated to educating and providing support to people on the illness of depression and bipolar disorders.

Latin America: Due to the emerging technology hubs across Latin America, as well as the 154 million young people on the continent, SAP launched a pilot program this year to teach coding to teenagers and young adults. Modeled on Africa Code Week, Latin America Code Week took place in four countries: Mexico, Argentina, Columbia, and Brazil. In Mexico, SAP co-sponsored a contest with a major bank and taught kids how to code and build financial applications. The winning team was a group of 16-year-olds who developed an app to help disadvantaged families crowdsource their financial information, stay out of debt, and collectively set financial goals, like saving to buy a car.

North America: The “Social Innovation Series” took place in six American cities with idea to instill the entrepreneurial mindset in students. Through this mindset, students learned that they don’t have to simply accept problems they face, that they have the ability to solve these problems and improve their lives, as well as those of fellow students in their schools and communities. Students came to the event with an original idea, worked with SAP mentors to develop it, and finally pitched it to a panel of judges in order to receive funding to bring it to life. This panel of judges was made up of SAP volunteers who awarded the 10 finalists with up to $1,000 each to turn their own ideas into reality. Doug Scott was member of the jury at the Social Innovation Series in Dallas: “I had a waiting list to volunteer for this event because our employees love to work in this environment. It’s a way for them to give back, to see their volunteer efforts produce an immediate return. This is one of those opportunities where our employees walk away and say, ‘Wow, I probably got more out of that than the person I was mentoring.’”



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What Do 28 Acrobats, a 40-foot Wingspan and a Mobile App Have in Common?

They’re all part of a stunning world that includes Viperwolves, Direhorses, Austrapedes and Woodsprites, of course.

If you’re still bewildered, these unforgettable characters are portrayed in spectacular fashion by Cirque du Soleil® in the live presentation of TORUK – The First Flight. The wildly entertaining presentation is inspired by James Cameron’s Avatar, however, the events occur long before humans ever set foot on Pandora, as the mythical tale occurred thousands of years before the events depicted in the film.

During a recent discussion with “SAP Presents Live,” Cirque du Soleil CEO, Daniel Lamarre said the organization has accomplished amazing success in shows like TORUK – The First Flight simply by allowing their artists and creative teams to push the boundaries of creativity – and the result has been nothing less than a redefinition of circus arts. Lamarre further expounded on the importance of running a live business as it specifically relates to Cirque du Soleil. “To deliver to the audience, you have to be able to understand what’s going on in each location. It doesn’t matter where I am on the planet. I now have access to all of the data that is going to give me the rhythm of the organization.”

Not surprisingly, Lamarre believes that teamwork continues to be a critical component in creating the amazing “dream state” that is a Cirque du Soleil performance. He stated that in order to continually push the boundaries of creativity and consistently surprise the audience, new technologies must be embedded in the creative process as live entertainment will continue to change.

For @Cirque, new technologies must be embedded in the creative process as live entertainment changes

Additionally, Lamarre has been buoyed by the fact that he now has access to live and immediate information.

“For us, SAP is a great friend and my traveling companion. Their systems are embedded in a way that manages the company and allows me to have access to all of the information that I need on a day-to-day basis.”

That type of information includes having live access to a performance quite different from other Cirque du Soleil shows. Written and directed by Michael Lemieux and Victor Pilon, the story of TORUK – The First Flight, is narrated by a “Navi Storyteller,” and makes use of stunning projections, 16 large-scale puppets, and includes characters not originally included in Avatar.

And if the astonishing wingspan of Toruk isn’t already close enough to the audience, fans can now immerse themselves even further into the performance thanks to new technology. Powered by SAP HANA, the  TORUK – The First Flight mobile app allows audience members to become part of the show.

Powered by SAP HANA, the  TORUK – The First Flight mobile app allows audience members to become part of the show

Before things even get underway, the app allows fans to explore Pandora and search for clues that will help them unlock mysteries of the five ancient clans. Once the show begins, the app informs fans when to interact with their phones – thereby allowing them to enjoy the show without it becoming a distraction.

All this is accomplished by the SAP HANA platform via expedited communication between the spectator’s mobile devices and the show’s visual effects control system. By using geospatial technology, every seat in the house becomes an extension of Pandora.

Clearly, this new type of show defies categorization as much as it defies gravity. While combining circus, theater, and technology, use of the app makes the audience members part of the performance.

Many among the globe-spanning audiences of Cirque du Soleil may not realize that the acrobatic performers playing their parts in the surreal world of Pandora find their own inspiration much closer to home.

With Cirque du Soleil committed to being a global citizen, its community relations are promoted through activities and program.  Moreover, many projects are put in place to reduce the Cirque du Soleil carbon footprint, contribute to the well-being of its employees and to develop the strength in communities they visit. By the end of 2016, Cirque du Soleil will reduce the greenhouse gas emission of their operation by 15% compared to 2009.

In addition, for over 20 years Cirque du Soleil chose to commit itself to supporting at-risk youth mainly through its social circus program, Cirque du Monde. Cirque du Monde promotes the use of circus arts as a means of intervention with at-risk youth. With the aim to foster the personal and social development of these young people, Cirque du Monde focuses its actions on training for practitioners, support for social circus organizations and advocacy about the benefits of social circus.

The setting for TORUK – The First Flight is the distant moon of Pandora, however, it’s their efforts back on earth that keep employees of the high-flying Cirque du Soleil so grounded and close to their roots – and preparing young people for their own “first flight” is an awe-inspiring act indeed.

TORUK – The First Flight represents the most recent technology collaboration between SAP and Cirque du Soleil. Since 2001, SAP has helped Cirque du Soleil become one of the largest entertainment companies in the world. By implementing a wide range of SAP® solutions, Cirque du Soleil continues to simplify its global operations including finance, human resources and procurement systems, helping streamline its business logistics and drive rapid growth.

You can hear more from Cirque du Soleil,  CEO, Daniel Lamarre in this SAP video where he describes how Cirque du Soleil is using SAP to support the business’s goal to Run Live.

© Twentieth Century Fox Film Corporation. TORUK THE FIRST FLIGHT is a trademark of Twentieth Century Fox Film Corporation. All rights reserved. Cirque du Soleil is a trademark owned by Cirque du Soleil and used under license.



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Teens Likely the First to Walk on Mars

While we are still 20 years out from a space expedition to Mars, NASA can already estimate the first of a small team of astronauts will take his or her first steps on Day 217 of the nearly two-year mission.

Even more incredible is the fact that this future astronaut is sitting in a high school physics or algebra class today. According to Jeffrey Kluger in a recent Time article:

“One of them—someone whose identity is impossible to know right now but who is likely a late teen or young adult at large in the world already—would become the first person on Mars.”

challenger-center-1

Students working together at a Challenger Center location

Protons and coefficients never sounded more important. After all, STEM education is a national priority to which everyone is paying attention in order to build that pipeline of talent in the area of math and science.

Challenger Center is one such non-profit organization backed by SAP that is using STEM education as the foundation of their space-themed simulated learning modules they offer to children all over the globe. Founded in the aftermath of the Challenger accident 30 years ago by the crew’s families, the organization is committed to continuing the Challenger crew’s educational mission.

Backed by SAP, @ChallengerCtr has STEM education at the center of space-themed simulated learning

In alignment to that commitment to education, the organization recently added a new component to their curriculum that allows kids to take their own “Expedition to Mars.” During their mission, students are fast forwarded to the year 2076 and tasked to search for evidence of life and water on Mars, while keeping everyone safe.

“Our mission is to help make math and science exciting and less intimidating for kids,” said Lisa Vernal, Senior Director of Communications at Challenger Center. “Our programs are anchored to hands on experiential learning with simulations in Mission Control and a Space Station, labs and other activities that really expose them to real-life situations possible future careers, and it’s all STEM focused.”

To further enhance that hands-on learning experience and expose kids to the importance of math and science in their daily lives, Challenger Center also developed the EngiLearn program focused on oceanography studies. This five-day program being piloted in 12 middle schools in Virginia this year and early 2017, is designed to get kids thinking about ocean and environmental sciences. Students explore why the population of monk seals is declining near Hawaii.

While there likely aren’t any monk seals on Mars, there is quite a bit of buzz in the space community about what water on Mars could mean back here on Earth. Its presence could signal life on the planet, and even if there’s not, it could help with fuel production and electricity on the home front, just to cite a few examples.

So whether we discover life on Mars, ways we can inhabit the planet, or methods to innovate what we’re doing here on Earth, what’s clear is that these things will start to take shape sooner than later.

And these innovations will likely be spearheaded by a teenager.

The prospects are truly out of this world.

This story originally appeared on Business Trends on the SAP Community.


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SAP Climbs in 2016 Interbrand and Fit for Purpose Rankings

WALLDORFSAP SE (NYSE: SAP) has been recognized as one of the “Top Growing Brands” in the 2016 Interbrand Best Global Brand report.

In just one year, SAP moved up in its ranking from #26 to #22, with an estimated brand value of US$21.3 billion. Now in its 17th year, the Interbrand report analyzes how brands help grow businesses — from delivering on customer expectations to driving economic value.

With a 13 percent increase in year-over-year brand value, the SAP brand grew more than major companies like Oracle (-3 percent) and IBM (-19 percent) and other business-to-business technology leaders like GE (+2 percent), Intel (+4 percent) and Cisco (+4 percent). The average brand value growth among the Top 100 brands this year was 4.8 percent.

SAP was also named as the highest-ranked technology company on the Radley Yeldar Fit for Purpose Index of the top 100 most purposeful brands in the world. SAP ranked #20 — up from #22 in 2015 — ahead of HP, Cisco, Google, IBM and Facebook. SAP’s recent pledges to make a difference to people’s health and its commitment to the United Nations Sustainable Development Goals contributed significantly to the company’s rise in ranking.

Now in its second year, the Fit for Purpose Index examines the 100 brands best-placed to put purpose into practice. According to consultancy Radley Yeldar (RY), brands with purpose “bring employees, customers and investors on board, turning ambition into action. Ultimately, they create business success — and by fulfilling their purpose, they benefit individuals and society.”

Why Focus on Purpose?

According to EY’s strategy executive director and EY Beacon Institute global leader Valerie Keller, purpose can lead to better growth opportunities for companies large and small. As EY points out, “Purpose-led brands are more successful in acquiring and retaining customers.”

“We are thrilled to be recognized as a leader on both the Interbrand list and Radley Yeldar’s Fit for Purpose Index,” said Vivek Bapat, senior vice president, SAP Marketing Strategy and Thought Leadership. “These are both an incredible reflection of our overarching vision and the passion of our customers, employees and partners as ambassadors of our brand. From helping our customers Run Live in the digital economy to collectively making an impact on global causes that touch billions of people, we continue in our drive to help the world run better and improve people’s lives. This is our enduring cause, our higher purpose.”

Interbrand 2016 Best Global Brands Report

Interbrand’s methodology was the first brand valuation method to become ISO-certified. The Best Global Brands ranking is based on the brand’s cumulative value, which is measured across three components:

  • The financial performance of the branded products and services
  • The role the brand plays in influencing customer choice
  • The strength the brand has to command a premium price or secure earnings for the company

Radley Yeldar Fit for Purpose Index

The RY Fit for Purpose index ranks the world’s most purposeful brands on the strength of a brand’s purpose and the extent to which it is embedded across the organization. RY assessed more than 180 brands from the FT500 and the Eurofirst 100 between May and June 2016.

The consultancy analyzes publicly available information across 27 global criteria. The scores are calculated based on four core categories:

  • Purpose and story: does the purpose clearly address a relevant individual, social or world need?
  • Communication: to what extent is the purpose clearly communicated across all channels?
  • Performance: how deeply is purpose integrated into the business model and business strategy?
  • Behaviors: is the purpose clear in company behavior, including leadership support?

To view the full rankings, please visit the 2016 Interbrand Best Global Brands Report and the RY Fit for Purpose Index . Download the book “How SAP’s Vision Comes to Life”: Mobile version (PDF, 4MB) | Print version (PDF, 40MB)

For more information on SAP, visit the SAP News Center and SAP’s corporate purpose site. Follow SAP on Twitter at @sapnews.

Media Contacts:

Andy Kendzie, +1 (202) 247-7064, andy.kendzie@sap.com, ET
Amanda Murphy, +1 (212) 653-9832, amanda.murphy01@sap.com, ET

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.



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Thứ Hai, 28 tháng 11, 2016

SAP Simplifies Mentoring to Help Advance Talent Development

VIENNA — SAP SE (NYSE: SAP) today announced intelligent mentoring as part of the SAP SuccessFactors Succession & Development solution.

The new offering helps increase employee engagement and retention by replacing the often manual, intensive and subjective administrative work around mentoring programs with a comprehensive, automated approach. This announcement was made at SuccessConnect, taking place November 28–29 in Vienna.

“HR professionals recognize mentoring as one of the most valuable things a company can provide to help employees reach their potential,” said David Ludlow, group vice president of Solution Management at SAP SuccessFactors.* “With our new mentoring capabilities, we’re helping to move from spreadsheets and instinct to intelligent mentor matching that automatically and effortlessly identifies good fits. This helps mentees get the coaching they need to develop successful careers, and mentors are able to refine their leadership skills. At SAP SuccessFactors, we’re working with innovative organizations looking to transform career planning, better cultivate talent and drive organizational strength with lasting connections based on trust and development.”

While most organizations offer mentoring programs, they require intensive matching by HR professionals and can lack accountability and tracking. The new mentoring capabilities within SAP SuccessFactors Succession & Development can automatically and intelligently match mentors based on skills and competencies to help ensure mentoring is equitable and inclusive — creating an optimal match between mentor and mentee. Through a metrics-driven approach and planned real-time feedback surveys and reporting, HR can efficiently track progress and employee development.

“A successful mentor-mentee relationship is critical for an employee’s short- and long-term success, but it was difficult to find the right matches and track the success of our programs,” said Jenny Dearborn, senior vice president and chief learning officer of SAP. “SAP participated in the mentoring beta program, and employee feedback has been very positive. The new mentoring functionality will assist us in innovating our employee development program, helping to create a better employee experience and providing results to track progress and success — all while helping to reduce the time and cost of HR supervisors manually assigning mentors.”

The new mentoring capabilities consider criteria such as skills, competencies and employee location during the matching process and provide immediate recommendations on ideal employee matches, helping to ensure all mentees are intelligently matched — quickly performing a task that often times takes up to three weeks when completed manually. Additionally, reporting and metrics dashboards help make it easier to track success, and tight integration with the SAP SuccessFactors Talent Management Suite and the SAP SuccessFactors HCM Suite allows mentoring to be included in onboarding, learning, succession and other talent management processes. With up-to-date data, direct access to employee profile or job role information, and dedicated collaboration space, HR is better equipped for seamless and continuous talent management.

Mentoring as part of SAP SuccessFactors Succession & Development is now available as of the Q4 2016 release. Learn more here.

For more information, visit the SAP News Center. Follow SAP on Twitter at @SuccessFactors and @sapnews.

Media Contact:

Geraldine Lim, +1 (415) 418-0945, geraldine.lim@sap.com, PT

*SAP SuccessFactors is a new brand name launched in January 2016 and is used here to mean the offerings, employees, and business of acquired company SuccessFactors, which continues to be our legal entity until integration with SAP is complete.
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
Top image via Shutterstock



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SAP Enhances SAP SuccessFactors Recruiting with New Career Site Builder

VIENNA — SAP SE (NYSE: SAP) today announced the launch and general availability of career site builder, which brings simple, consumer-style website design, creation and management to human resource (HR) and recruiting professionals.

As part of the SAP SuccessFactors Recruiting solution, career site builder enables the rapid deployment and easy maintenance of responsive career sites. This announcement was made at SuccessConnect, taking place November 28–29 in Vienna.

“Companies around the world understand that every interaction reflects their brand and employee experience,” said David Ludlow, group vice president of Solution Management at SAP SuccessFactors.* “Today’s job seekers won’t tolerate painful processes. With SAP SuccessFactors Recruiting, we help our customers along their entire talent acquisition journey — sourcing candidates across the globe, engaging and nurturing top candidates, and simplifying the hiring process. What I love about career site builder is that it is a beautiful reflection of what the cloud brings — simplicity, ease of use and great user experiences. We talk a lot about the burdens of overcustomization. These tools prove you don’t need to go down that path to provide a personalized, branded site that will help you deliver better outcomes for the business more quickly.”

According to Deloitte, nearly two-thirds** of active candidates search for jobs on mobile devices, and 40 percent*** of candidates apply on mobile devices. With career site builder, recruiters can now be equipped with a content management system for career sites, enabling them to create mobile-friendly career sites quickly and painlessly, and make subsequent site edits and reorganizations with ease. The intuitive design and self-service capabilities help recruiters with minimal technical background up-level their career sites and gain flexibility in their talent acquisition strategies.

“Career site builder is a much needed and welcomed enhancement to the SAP SuccessFactors Recruiting solution, improving the candidate experience and building upon the mobile-apply journey at the point of first engagement,” said Miodrag Perin, senior director of Corporate HR Strategy & Systems at Bertelsmann. “Thanks to ease of use and ability to configure and deploy quickly, we are able to scale faster and react in a more agile way than ever before on our rollout process. As we proceed on the journey to gradual global deployment, having a single platform that can deliver the ‘GLOBALOCAL’ experience by balancing the functionalities needed by local businesses with the platform demands of an enterprise organization is a key strength and enabler to our rapidly growing and changing recruiting world at Bertelsmann and our divisions.”

Benefits to the new career site builder capabilities within SAP SuccessFactors Recruiting Marketing include:

  • Best practices site components (such as dynamic layouts and preformatted elements)
  • Live site updates for an adaptive candidate experience, enabling recruiters to make real-time changes based on candidate needs, feedback and site interactions
  • The potential for reduced management and implementation costs and times
  • Enabling customers to provide improved candidate experience and usability

SAP SuccessFactors Recruiting helps organizations source, engage and hire the world’s best talent by providing comprehensive job posting, marketing and management across the entire candidate lifecycle. As part of the SAP SuccessFactors HCM Suite, SAP SuccessFactors Recruiting can help companies address any type of talent acquisition need including filling talent gaps for immediate hiring needs and building a talent pipeline for strategic growth.

For more information, visit the SAP News Center. Follow SAP on Twitter at @SuccessFactors and @sapnews.

Media Contact:

Geraldine Lim, +1 (415) 418-0945, geraldine.lim@sap.com, PT

*SAP SuccessFactors is a new brand name launched in January 2016 and is used here to mean the offerings, employees, and business of acquired company SuccessFactors, which continues to be our legal entity until integration with SAP is complete.
**Bersin by Deloitte, “Predictions for 2014: Building a Strong Talent Pipeline for the Global Economic Recovery – Time for Innovative and Integrated Talent and HR Strategies” by Josh Bersin, December 2013.
***Bersin by Deloitte, “Why Reputations and Networks Matter in the Open Talent Economy” by Stacia Garr, September 2013.
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
Top image via Shutterstock



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Young Minds, Bright Ideas: Natalie Warne

Natalie Warne is part of the largest non-profit movement of her generation – and she’s not stopping there.



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Business in the Digital Economy: Is Anybody Safe?

Companies have been warned. Adapt to the new digital technology environment or die. Innovate or fail. Disrupt or prepare to be disrupted. The business press is bursting with ominous titles urging companies to heed the call to digitize, from Matchmakers: The New Economics of Multisided Platforms and The Innovators Dilemma to Digital or Death.

But is this just scaremongering designed to stir controversy and sell more books? Is it a gross amplification of the normal innovation cycle? Or is there something more fundamental afoot?

No question, technology is always advancing and waves of innovation are constant. But there are pivotal moments where innovation generates a more fundamental trigger event – a tectonic shift that has such a strong and widespread impact, it sparks a revolution. Why? Because trigger events change everything.

If you look back through time, you can identify major technological shifts. From the invention of the printing press, to the advent of mechanization, steam power and electricity, to the introduction of mass production and assembly lines. Most recently, computers and automation heralded the advent of the Information Age.

In retrospect, we can see that the history of business is littered with the carcasses of companies who did not adapt to these technological shifts. And there’s no question that we are in the midst of the most fundamental technological shift since computers became ubiquitous – a singular change many are calling “Industry 4.0.”

The defining attributes of Industry 4.0 are hyper-connectivity, Cloud, Big Data, and the Internet of Things. Digital connectivity will be ubiquitous. Smart sensors will be everywhere, even in food packaging and clothes. Couple that with the ability to process inordinate amounts of data less expensively and at a faster pace – and we are firmly in the middle of a major trigger event.

As we move to this digital-based economy, the price of admission is digital transformation. The world is quickly dividing into those who transform and those who don’t – and only the digitally fit will survive.

The world is quickly dividing into those who transform and those who don’t; only the digitally fit will survive

“Digital natives,” like Google, Air BnB, Uber, and companies like Prescient, which is giving users an entirely new way to remain safe while they travel, have the luxury of being unencumbered by a legacy past and are starting fresh. They’re leading the charge and everyone must pay close attention to these disruptive upstarts.

But the vast majority of companies are “digital immigrants.” This is a whole faction of existing companies using older technologies and dated processes to conduct their business today.

How do digital immigrants evolve their strategies and drive a successful business? Remember Palm? Everyone had to have a Palm Pilot to keep themselves organized. As the rate, pace, and speed of economic change continues to accelerate, the lifecycles of digital dinosaurs like Palm are becoming shorter. Today’s Apple could be tomorrow’s Palm. Nobody is safe. Nobody should be comfortable.

Companies must stay relevant in the digital economy. They need to understand current technological change so they can figure out how to change themselves. They have to watch what other industry participants are doing and consider applying some of these innovations. They must also watch other industries, which may be bleeding into their own.

To be relevant in the digital economy, companies need to understand current technological changes

Certainly, they must be aware of the digital natives coming from all directions. These companies typically take advantage of new technologies to deliver something better than what exists today. The most successful digital upstarts typically solve a problem and connect people. They provide a simpler, better, faster user experience. They give users the ability to use a solution wherever and whenever they want.

Digital immigrants are coming from behind. They have built legacy systems over the years, which have become bloated and incredibly complex. They need a massive data infrastructure to support their applications and multiple copies of the data for reporting and analytics.

Simplification is part of the answer. I absolutely believe the introduction of SAP HANA is proving to be a huge enabler of digital transformation, and thus Industry 4.0, because it’s not just a database, it’s an in-memory computing platform. With this digital transformation platform, we can simplify the core ways that companies run – to make it easier for them to unwire the past and rewire the future. This allows companies to leverage other technologies in a new way.

SAP HANA is proving to be a huge enabler of digital transformation: it’s not just a database, it’s an in-memory computing platform

At our SAPPHIRE event this year, SAP announced the winner of our SAP HANA Innovation Awards. One of the winners, Stanford Medical School, is a great example of a company that’s innovating and advancing their industry by leveraging SAP HANA. They’re combining clinical, wearable, and genomics data to create the medical record of the future and enabling a greater understanding of the gene/variant connection to disease. They are also using clinical data from EMRs as a filter to prioritize genetic variants in patients, and making it easy for clinicians to consume and navigate genomic data to provide decision support for diagnosis and treatment.

Another award-winner and digital trailblazer is Vodafone. Leveraging SAP Margin Assurance solution (with SAP HANA) has enabled Vodafone to obtain a granular view of customer profitability, and provide fast, detailed analytical capabilities to deliver significant value to the business. As a result, Vodafone is able to identify literally tens of millions of previously unidentified revenue leakage points.

No matter the industry – healthcare, telecom, food, manufacturing, utilities – companies need to adopt a more modern architecture and leverage technology in new ways in order to fend off upstarts and enter new markets. This is the only way for them to survive and thrive in today’s digital world.

This story originally appeared on Business Trends on the SAP Community.

Top image via Shutterstock



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SAP HANA 2: Next-Generation Platform for Digital Transformation

The biggest news at SAP TechEd Barcelona was SAP HANA 2, the next generation of the company’s in-memory platform for innovation.

In my video interview with Richard Pledereder, senior vice president, SAP HANA Platform, he explained how this latest release helps companies virtualize resources, bringing together data from everywhere and allowing IT to shift from just managing operations to delivering IT as a service. With this rock-solid foundation for running mission-critical business processes as well as microservices and machine learning capabilities, companies can spend more time on innovating new solutions for competitive advantage in the digitalized economy.

With enhancements delivered twice a year, SAP HANA 2 is designed to help IT simplify database and data management. Its agile application development tools and powerful, multi-model analytical processing mean that companies can more easily build and deliver insight-driven applications that will delight customer.

Check out Plederer’s explanation of how SAP is co-innovating with the European Space Agency and Munich RE, to predict forest fires using data from SAP HANA, reducing risk and increasing protection against fraud.



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Study Finds European Countries Differ Sharply in Embracing Digital Leadership

VIENNA, Austria — Two out of five companies in Germany are capitalizing on the digital economy, compared to just one out of 100 in the United Kingdom, a new study shows. European business leaders are beginning to embrace digital transformation, but adoption levels vary widely by country, according to the study conducted by Oxford Economics and supported by SAP SE (NYSE: SAP). The results were formally unveiled at SuccessConnect, taking place November 28–29 in Vienna.


Leaders 2020 Examines the Attributes of High-Performing Companies to Help European Organizations Adapt to the Modern Workforce and Succeed in the Digital Economy


The Leaders 2020 study is based on survey results from more than 4,100 executives and employees in 21 countries. The European findings examined the characteristics of organizations succeeding in the digital economy across Germany, Spain, France, Russia and the United Kingdom.

By examining several common capabilities and practices of high-performing companies, Oxford Economics and SAP identified a group of organizations capitalizing on the digital economy, called Digital Winners,* comprising 16 percent of all companies surveyed globally. However, in examining Digital Winners across Europe, digital leadership varied widely by country. Germany (41 percent) and Spain (22 percent) outpaced the global average, trailed by France (15 percent), Russia (3 percent) and the United Kingdom (1 percent).

“The digitalization of our world has brought about massive changes to the workforce and workplace, and businesses need to rapidly transform to keep up,” said Mike Ettling, president of SAP SuccessFactors.** “Our Leaders 2020 study revealed that many executives, both in Europe and other regions of the world, are not yet prepared to successfully lead in the digital age. There’s a substantial opportunity for leaders across Europe and beyond to embrace the notion of becoming more digitally minded and digitally connected. As leaders, we must create an environment where people thrive by enabling them to make data-driven decisions quickly, reducing complexity and bureaucracy, and embracing diversity and inclusion. Digital is not just about adopting technology — it’s about creating a culture of innovation, where exponential outcomes are not just possible but demanded.”

According to the study, Digital Winners:

Embrace diversity and inclusion: Globally, Digital Winners are more likely to see increased diversity in the workforce at the midlevel management level and have a slightly higher proportion of female employees than other companies.

In Europe, diversity levels are not where they should be for most companies, but are higher at those with superior executive leadership and stronger financial performance. On average, 39 percent of Digital Winners globally reported effective diversity programs, compared to 36 percent of all companies in France, 33 percent in Russia, 32 percent in Germany, 30 percent in the United Kingdom and 23 percent in Spain.

Develop millennial executives: Nearly all European companies reported a smaller proportion of millennial executives compared to the global average. While Russia reported a higher percentage of millennials in leadership positions (33 percent vs. 17 percent globally), Germany (16 percent), Spain (6 percent), the United Kingdom (5 percent) and France (1 percent) must prioritize attracting and developing millennial leaders — and also including them in decision making — to accelerate digital transformation.

Around the world, millennial leaders are more pessimistic than other executives about their organization’s digital readiness. Millennial executives ranked their organization’s leadership skills between 15 and 23 percentage points lower than nonmillennial executives across a variety of attributes, including facilitating collaboration, managing diversity, providing feedback and discouraging bureaucracy.

Engage and develop employees: Employees who work at companies with progressive executive leadership are more satisfied and engaged — and less likely to leave for a new position, according to the study. While the United Kingdom (91 percent) and Germany (87 percent) compare favorably to the Digital Winners worldwide, where 87 percent of employees are satisfied or very satisfied at work, France (76 percent), Spain (64 percent) and Russia (32 percent) trail. Further, while the United Kingdom (80 percent) and Germany (77 percent) again beat the Digital Winners worldwide, where 75 percent of employees would choose not leave if offered another job, France (72 percent), Spain (56 percent) and Russia (32 percent) stand to gain from better digital leadership.

Leverage digital technologies for improved decision making: Globally, 78 percent of Digital Winners make decisions that are data-driven, compared to only 55 percent of all companies. While some European countries outpaced their peers in this category, including Germany (72 percent) and France (55 percent), most European companies agree on the need for management to improve decision-making skills.

“The disconnect with millennial executives is a critical warning signal to senior leaders, and one that puts other concerns raised by the study in focus,” said Edward Cone, deputy director of Thought Leadership at Oxford Economics. “The future is knocking at your front door, and you ignore it at your own peril.”

For a detailed breakdown of leadership skills and attributes by country, including how you can become a Digital Leader, visit here.

For more information, visit the SAP News Center. Follow SAP SuccessFactors solutions on Twitter at @SuccessFactors and SAP at @sapnews.

*Digital Winners: These companies are much more likely to sustain top financial performance in terms of both revenue and profitability. Where leadership has embraced digital, companies:

  • Are 38 percent more likely to report strong revenue and profit growth
  • Have more mature strategies and programs for hiring skilled talent
  • Report one and a half times more-effective collaboration, which contributes to productivity
  • Achieve 87 percent employee satisfaction and significantly higher levels of employee loyalty
  • Are better equipped for succession planning
  • Listen to millennial executives, whose advice may provide shortcuts to digital transformation

**SAP SuccessFactors is a new brand name launched in January 2016 and is used here to mean the offerings, employees, and business of acquired company SuccessFactors, which continues to be our legal entity until integration with SAP is complete.

About the Study
Oxford Economic surveyed more than 2,050 executives and 2,050 nonexecutive employees in 21 countries and across multiple industries during the second quarter of 2016. The executives surveyed included both C-levels and their direct reports. Roughly 48 percent of the sample is from the C suite. Employee roles range from entry-level to line-of-business management.

About Oxford Economics
Oxford Economics is the world leader in global forecasting and quantitative analysis for business and government, and the most trusted resource for decision makers seeking independent thinking and evidence-based research. Headquartered in Oxford, England, with offices in London, New York and Singapore, and elsewhere around the globe, the firm employs more than 150 professional economists, industry experts and business editors — one of the largest teams of macroeconomists and thought leadership specialists.

About SAP
As market leader in enterprise application software, SAP (NYSE: SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device — SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 335,000 business and public sector customers to operate profitably, adapt continuously, and grow sustainably. For more information, visit www.sap.com.

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