The buzz: “People are always going to go shopping.” (Philip Green, Chairman, Arcadia Group)
“In five years, consumer electronics stores as we know them today won’t even exist, and…our favorite apparel brands,” Ingram Micro Mobility’s Bashar Nejdawi recently told Forbes. “Technological innovations and a hyper-connected world have significantly influenced consumer behaviors and expectations…retailers are faced with a scary reality: change or become obsolete.”
Will retail survive? If yes, how?
The experts speak.
Doug Stephens, Retail Prophet: “Don’t fear mistakes. There are none.” (Miles Davis)
Brian Kilcourse, Retail Systems Research: “If you don’t transform and use this Internet-connected ‘always on’ digital technology differently…you’re going to get disrupted…it’ll be a brutal disruption.” (John Chambers)
Greg McStravick, SAP: “The difficulty lies not so much in developing new ideas as in escaping from old ones.” (John Maynard Keynes)
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